Summitathome Reviews 

339
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The delivery driver was so pleasant and helpful and put the chair exactly where it is needed. Never had such wonderful treatment from any delivery driver before. Very good man. Delivered on 6.6.2024.

Rated 4 out of 5 stars

This was the second office chair that we bought from Summitathome. The ordering process was really easy. Pleased with the chair, when it eventually arrived. I think there must have been a problem... See more

Rated 5 out of 5 stars

Arrived very quickly and on time. Lovely colour - duck egg blue - and extremely comfortable. Initially settings were a bit stiff but this didn’t last. Very pleased as it is a vast improvement on dinin... See more

Rated 4 out of 5 stars

The chair is great and most comfortable. A super buy and so pleased it came ready assembled. A big plus. My only trouble is that I am a five foot nothing pensioner and my feet do not actually reach... See more

Company details

  1. Furniture Manufacturer
  2. Home Furniture Shop

Written by the company

Summit at Home are British manufacturers of office chairs. Blending cutting edge home office chair technology with beautiful design. British made, ergonomic office chairs with a host of wellbeing functions including body balance mechanism, twin air cell technology, memory foam, inflatable lumbar support, adjustable armrests & headrests, fully adjustable back height and angle, gas lift, deeply padded seats. Our range is available to order in 19 fabric choices, including Harris Tweed®. Delivered free, fully assembled with a 5 year guarantee. www.summitathome.co.uk


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

339 reviews

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4.6

All reviews

(339)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent product and service

Office chair ordered, I changed my mind about the colour 4 days before delivery but this was done with no hassle
Delivery on time as promised by very helpful driver who explained everything to me
The chair is excellent quality and very comfortable
Can’t fault anything

27 January 2022
Rated 4 out of 5 stars

Initial confusion over price discount…

Initial confusion over discount code & not being able to place an order due to long holiday closure which meant having to pay the new Year price. Pleased with chair &prompt delivery

25 January 2022
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Reply from Summitathome

Hi Raymond. Many thanks for your review, and we are pleased that you are happy with your chair. S@H

Rated 5 out of 5 stars

Excellent service and great chair

Excellent service and great chair. I phoned Summit at Home & they sent me 3 fabric swatches so I could choose the best colour and feel the material. Delivery was on time, by their own van. I didn't have to dispose of packing material.
The Inflexion chair is wonderfully comfortable with multiple adjustments. It is sturdy and looks as though it will wear well. I am delighted with the quality, and wish I hadn't put up with a dining room chair at my desk for so long.

23 January 2022
Rated 5 out of 5 stars

The beautiful chair is so comfortable.

The delivery of my new chair was excellent.The driver was very courteous and on time.
The beautiful chair is so comfortable with easy instructions to follow, in order to customise it to my requirements .
I am enjoying the colour and use of my chair.
Thank you.

22 January 2022
Rated 1 out of 5 stars

I am very disappointed

I am very disappointed. Your cushion is so thin that I can feel the metal below.The worst part is the arm rest, they are so thin and sharp that it’s only a matter of time that the fabric will split and so uncomfortable to rest my arms.
All in all , a shabby and a cheap job.

21 January 2022
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Reply from Summitathome

Hello Dev Das

We are sorry you are not entirely satisfied with your new Scoot chair and would have welcomed the opportunity to speak with you if you had highlighted this to us. Unfortunately you have purchased a chair which does not come with built in armrests, however it does have a 5 year guarantee so we're confident it will not wear out. If you want to speak with one of the team, please do call on 01225 777844

Best regards
S@H

Rated 5 out of 5 stars

We were triggered by and advert in the…

We were triggered by and advert in the press(Guardian?) . Your website was easy to find and use, clear on how to place and progress and order, helpful on subsequent communication about delivery arrangements and then helpful with the precise timing of delivery on the day , completed by a very pleasant driver

20 January 2022
Rated 4 out of 5 stars

The chair is excellent but the delivery…

The chair is excellent but the delivery not so good. I had been informed by email it would arrive between 9am and 12 noon and I confirmed this was fine. In the shower at 7.20am on the morning of the delivery and I heard the phone ringing. I took the message and the delivery driver was outside! I phoned him to say he'd have to hang on for a few minutes whilst I sorted myself out. He was very pleasant and apologetic but he hadn't been informed of my delivery schedule. If I'd been told it was coming that early I would have been ready. It's not just the customers who need the delivery schedule!

20 January 2022
Rated 5 out of 5 stars

Excellent service from ordering to delivery

As the title says excellent service from ordering to delivery. I'd also like to make particular mentions for the lady who talked me through the options and explained the process and for the delivery guy who couldn't have been for helpful.

20 January 2022

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