Banner for Sungage Financial

Sungage Financial Reviews 2,023

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 267 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the professionalism and helpfulness of the staff. Customers consistently praise the excellent service, noting how well-informed they were throughout complicated processes and appreciating the company's efficiency in handling paperwork and loan information. The user experience is often described as easy, fast, and hassle-free, with many appreciating the clear communication and smooth process from start to finish. Customer service is frequently highlighted as outstanding, with agents being patient, understanding, and quick to resolve issues. However, some people mentioned issues with payment processing, including incorrect charges, delinquent notices despite scheduled payments, and difficulties with auto-payment setups. A few other people also felt that the company struggled to fix simple problems, requiring intervention from their solar company, and some were surprised by unexpected full payment invoices.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Service

Reviewers highlight positive aspects of service, noting that many felt satisfied with the overall process,... See more

User experience

Clients share positive opinions on user experience, describing it as very positive, efficient, and wonderful... See more

Customer service

Consumers find customer service to be positive, with many reviewers appreciating the helpfulness and clear... See more

Payment

Customers consistently note ambiguous experiences with payment, with some expressing frustration over... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sungage has been streamlined and clear. The one issue I found had more to do with our solar broker - not Sungage. Just note that there's a temporary monthly which *goes up* if you don't apply the 30... See more

Company replied

Rated 5 out of 5 stars

Sungage demonstrates a high level of professionalism and caring. At every step we were kept informed of what was happening, what else was needed and when all was completed. We have never been so well... See more

Company replied

Rated 5 out of 5 stars

Sungage took care of all of our paperwork and loan information for our new solar array from Solara. They were very professional and lifted that burden of paperwork off our shoulders. I also like their... See more

Company replied

Rated 5 out of 5 stars

When a person makes a call to a company they are usually seeking help. Some companies offer excuses but are not helpful in problem resolution. Sungage seems to get this. The agents worked with me to r... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Sungage Financial Sungage provides residential solar financing to help homeowners make the smart switch to solar. We offer lower monthly loan payments for solar financing, with terms up to 25-years and the most consumer-friendly treatment of state and local tax incentives. We help you shine!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Our experience was very positive and…

Our experience was very positive and efficient. Sungage worked closely with our solar contractor to make sure everything was in order before our loan closing.

2 June 2026
Sungage Financial logo

Reply from Sungage Financial

Thank you for taking the time to leave a review, Vicki! We're so glad we were able to help!

Rated 4 out of 5 stars

I’m not real fond of doing everything…

I’m not real fond of doing everything online. I’m a bit old-school so this is kind of an adjustment for me, but the website was very easy to navigate and everyone has been real upfront and what’s expected and what it’s going to cost.

21 May 2026
Sungage Financial logo

Reply from Sungage Financial

Thank you for taking the time to leave a review, Valorie! We're so glad you found our system easy to use!

Rated 5 out of 5 stars

Quick turnaround

Quick turnaround. Great to work with. No hiccups or delays. So far just great.

20 May 2026
Sungage Financial logo

Reply from Sungage Financial

Thank you for taking the time to leave a review, Martha! We're so glad to hear this feedback.

Rated 5 out of 5 stars

The patient and understanding the…

The patient and understanding the company understood.
The company able to work with me was a big help.

22 May 2026
Sungage Financial logo

Reply from Sungage Financial

Thank you for taking the time to leave a review, Jose! We're so glad we were able to help!

Rated 5 out of 5 stars

Great Service!

We did not have anything on our schedule while getting the process done so it was perfect timing. The financial application was very simple and straight forward.

13 May 2026
Sungage Financial logo

Reply from Sungage Financial

Thank you for taking the time to leave a review, RK! Congratulations on going solar!

Rated 5 out of 5 stars

Everyone that has helped me in…

Everyone that has helped me in application and customer service was very helpful and considerate when I spoke regarding my account .

21 April 2026
Sungage Financial logo

Reply from Sungage Financial

Thank you for taking the time to leave a review, Viva!

Rated 5 out of 5 stars

Excellent process

Had a wonderful experience. I know that most people feel it’s a long process but being a solar energy, full house and car customer you have to be patient and give the correct amount of time for the process. The end result is savings! Great job Sungauge.

25 April 2026
Sungage Financial logo

Reply from Sungage Financial

Thank you for taking the time to leave a review, John! We're so glad to hear this feedback. Congratulations on going solar!

Rated 5 out of 5 stars

Solar Energy Is the Way to Go

We had a wonderful experience from beginning to finish. When first learning about the opportunity with Nic the solar guy, to the financing, the crew that installed, we've been very satisfied with the process. It feels good knowing we're using a cleaner and renewable energy source now.

19 April 2026
Sungage Financial logo

Reply from Sungage Financial

Thank you for taking the time to leave a review, Brandy! We're so glad to hear you've had a great experience. Congratulations on going solar!

Rated 5 out of 5 stars

The process was easy and seamless

The process was easy and seamless. Everything has gone very smooth.

15 April 2026
Sungage Financial logo

Reply from Sungage Financial

Thank you for taking the time to leave a review, Mike! We're so happy to hear this feedback!

Rated 2 out of 5 stars

We trusted our representative when he…

We trusted our representative when he told us we would get a return or rebate with our taxes for financing in solar panels. We got nothing! I hope this will not up our payments. We got a letter saying if we didn’t turn in that money our bill will go up. I hope we will not be penalized for a false promise. I will not be telling people to get solar panels.

13 April 2026
Sungage Financial logo

Reply from Sungage Financial

Hi Artis, we are disheartened to hear about the issue with your taxes. We, and as we understand it your Installer, always recommend that the homeowner consult with their own tax professional to understand how solar tax benefits will specifically impact their individual tax situation, as everyone's circumstances are different.

Unfortunately, certain tax situations can prevent or reduce the use of the full federal solar tax credit. We encourage you to speak with your tax professional about whether you can use any remaining credit on future tax filings.

Rated 5 out of 5 stars

The People was great

The People was great, Helpful, Respectfuland Nice.

2 April 2026
Sungage Financial logo

Reply from Sungage Financial

Thank you for taking the time to leave a review, James!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look