Sungage has been streamlined and clear. The one issue I found had more to do with our solar broker - not Sungage. Just note that there's a temporary monthly which *goes up* if you don't apply the 30... See more
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Review summary
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Sungage took care of all of our paperwork and loan information for our new solar array from Solara. They were very professional and lifted that burden of paperwork off our shoulders. I also like their... See more
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Sungage demonstrates a high level of professionalism and caring. At every step we were kept informed of what was happening, what else was needed and when all was completed. We have never been so well... See more
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When a person makes a call to a company they are usually seeking help. Some companies offer excuses but are not helpful in problem resolution. Sungage seems to get this. The agents worked with me to r... See more
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Company details
Written by the company
Sungage Financial Sungage provides residential solar financing to help homeowners make the smart switch to solar. We offer lower monthly loan payments for solar financing, with terms up to 25-years and the most consumer-friendly treatment of state and local tax incentives. We help you shine!
Contact info
38 Chauncy Street, Floor 6, 02111, Boston, United States
- (844) 786-4243
- CustomerService@sungagefinancial.com
- sungagefinancial.com
4.7
Excellent
2k reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Unique was the only customer service…
Unique was the only customer service representative who was able to resolve my payment issues and explain what happened with previous errors.
I had a previous person try to take a payment from a wrong account. This caused me a penalty fee plus interest. This person assured me at the time of the transaction the loan was paid off and everything was set. Not the case!!! Another time a person put in the wrong amount of payment but she did catch it. It was just another straw on the camel’s back. It was never seamless until my conversation with Unique from SD.
Plus now my deferred loan is set up for the first tax season instead of 18 month. This was not discussed with me. Why would a person choose this option? It is always better to have more time. There is nothing preventing paying off early if you want. When it comes time to make the final deferred payment, I can only hope Unique is still employed with you and I can have her take care of my transactions. After what I have been through with phone calls and extra fees, I feel I can only trust her. I hope this is sent to the President of the company so Unique is recognized and he/she is aware of what customers are going through to try to pay their loan.
Maryann Wachtel
7 November 2025
Reply from Sungage Financial
Hi Maryann, thank you for sharing your feedback. We’re sorry for the frustration you experienced with the payment errors, as that is not the seamless service we strive to provide. We also appreciate you recognizing Unique’s outstanding support and excellent care.
Regarding your deferred payment setup, unfortunately switching to the 18-month deferral option is not available once a project is marked complete and funding has been issued. This change would have needed to occur before installation was confirmed. Additionally, the 18-month deferral loan is no longer offered on new projects as of October 1, 2025.
Thank you again for bringing this to our attention. We will continue to address this internally, and if you have any further questions, please do not hesitate to reach out.
Great experience easy and quick
Great experience easy and quick. Getting the solar load was as easy as ordering some thing on Amazon.
20 November 2025
Reply from Sungage Financial
We appreciate you taking the time to leave us a review, Tommy. We're glad to hear you had a quick and easy experience!
Reply from Sungage Financial
Thank you for the 5-star review Greg! We're happy to hear your experience thus far has been great.
Great service and easy to use
19 November 2025
Reply from Sungage Financial
We're thrilled to hear you've enjoyed a smooth and easy process. Thank you for the review Robert!
Reply from Sungage Financial
Thank you for taking the time to leave a review, David! We're glad to hear the application process was easy.
Super easy to apply
18 November 2025
Reply from Sungage Financial
Thanks so much for taking the time to leave a review, Ellen!
The individuals who came to the house…
The individuals who came to the house were very nice and overall very professional. There were times when the communication wasn’t great either to me or between the different venders working together.
11 November 2025
Reply from Sungage Financial
Thank you for taking the time to leave a review, Krystle! To clarify, Sungage is not the installer of your solar project. We handle the financing side, if you need any assistance, don't hesitate to reach out to 844-SUNGAGE!
They showed up on time and completed…
They showed up on time and completed the install of 27 panels in 1 day as promised on a very rainy day and cleaned up when finished very pleased
16 November 2025
Reply from Sungage Financial
Thank you for taking the time to leave a review, Todd! We're glad to hear your experience with your installer was great.
Reply from Sungage Financial
Thank you for leaving a review, Pamela!
It is a great company to work with easy…
It is a great company to work with easy financing for people low interest rates
12 November 2025
Reply from Sungage Financial
Thank you for taking the time to leave a review, Robert! We're so glad you had a great experience!
The company is easy to work with
The company is easy to work with, keeps you informed on what is next in the process. The website is a little hard to navigate, but i would definitely recommend them.
10 November 2025
Reply from Sungage Financial
Thank you for leaving this feedback, Larry! We're glad you found working with Sungage easy!
Applying online was easy
Applying online was easy. They were helpful with our application and answered our questions.
14 November 2025
Reply from Sungage Financial
Thank you for leaving a review, Carol! We're so glad you had a great experience!
Reply from Sungage Financial
Thanks for taking the time to leave a review, Nicholas!
Reply from Sungage Financial
Thank you for the review, Carl!
Very easy process
Very easy process. Very friendly and quick to respond. I would highly recommend them to anyone.
13 November 2025
Reply from Sungage Financial
Thank you for leaving a review, Joseph! We love to hear this feedback!
The process was easy
The process was easy. Everything was explained to me in detail.
13 November 2025
Reply from Sungage Financial
Thank you for taking the time to leave this feedback, Donna!
I've had no problems with sungage…
I've had no problems with sungage Financial that's why I'm leaving five stars.
13 November 2025
Reply from Sungage Financial
Thanks for the review, James! We're so glad you had no issues!
Great experience with the installers
9 November 2025
Reply from Sungage Financial
Thank you for leaving a review, Carey!
Reply from Sungage Financial
Thank you for taking the time to leave a review, Taj!
Reply from Sungage Financial
Thank you for leaving a review, Lyndon!
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