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Sungage Financial Reviews 2,025

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 256 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professionalism and helpfulness of the staff, noting their clear communication and dedication to explaining every detail. The service is frequently described as efficient and easy, with many appreciating the smooth process for loan applications and paperwork handling. Reviewers also highlight the excellent customer service, emphasizing quick issue resolution and a supportive approach. However, some people mentioned issues with payment processing, including incorrect amounts, delinquent notices despite scheduled payments, and difficulties with auto-payment setups. There were also occasional concerns regarding unexpected invoices for full payment and charges before service completion.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers expressing satisfaction with the professionalism,... See more

Service

Customers had positive experiences with service, often highlighting the professionalism and efficiency of the... See more

User experience

People report positive experiences with user experience, describing the process as easy, smooth, and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the helpfulness and... See more

Payment

Users describe ambiguous interactions with payment, with some finding the financing easy to establish and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sungage has been streamlined and clear. The one issue I found had more to do with our solar broker - not Sungage. Just note that there's a temporary monthly which *goes up* if you don't apply the 30... See more

Company replied

Rated 5 out of 5 stars

Sungage took care of all of our paperwork and loan information for our new solar array from Solara. They were very professional and lifted that burden of paperwork off our shoulders. I also like their... See more

Company replied

Rated 5 out of 5 stars

Sungage demonstrates a high level of professionalism and caring. At every step we were kept informed of what was happening, what else was needed and when all was completed. We have never been so well... See more

Company replied

Rated 5 out of 5 stars

When a person makes a call to a company they are usually seeking help. Some companies offer excuses but are not helpful in problem resolution. Sungage seems to get this. The agents worked with me to r... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Sungage Financial Sungage provides residential solar financing to help homeowners make the smart switch to solar. We offer lower monthly loan payments for solar financing, with terms up to 25-years and the most consumer-friendly treatment of state and local tax incentives. We help you shine!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

They stayed in contact with me

They stayed in contact

with me throughout the entire time of the situation. Hopefully the price is right. Staff very friendly.

25 October 2025
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Reply from Sungage Financial

We're so glad you got to experience our top notch customer service, Gene! Thank you for taking the time to leave a review!

Rated 5 out of 5 stars

Great Expectations Created

The people I have dealt with, up to this point, have been very helpful and patient; able to explain their product and service very clearly. If everything going as it has been explained to me I will be very happy.

22 October 2025
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Reply from Sungage Financial

Thank you for taking the time to leave a review, Antonio! We're so glad to hear everyone has been helpful and supportive.

Rated 4 out of 5 stars

Timeline feels longer than what is

Timeline feels longer than what is necessary

Initial project discussions happened in November

Permits and other follow ups did not happen until between February and April

Permits were not complete until around the summertime the lane to install, which
Purchasing Partee had to do a lot of outreaching to City Hall and HOA to expedite the following so the project could move on

20 September 2025
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Reply from Sungage Financial

Thank you for taking the time to leave a review, Bruce! We're sorry you felt the timeline was long. We’re committed to making sure you get the support you need. If you have any specific questions, please don’t hesitate to contact us at 844-SUNGAGE or customerservice@sungagefinancial.com.

Rated 5 out of 5 stars

Always helpful

Always helpful, pleasantly responsive, and knowledgeable about every question.

17 October 2025
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Reply from Sungage Financial

Thank you for leaving a review, Mary! We're so glad to hear this feedback!

Rated 5 out of 5 stars

Applying was very easy

Applying was very easy, qualified in minutes. Very confinient.

16 October 2025
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Reply from Sungage Financial

Thank you so much for the great review, Rose! We love hearing this feedback!

Rated 5 out of 5 stars

Sungage was referred to us by our…

Sungage was referred to us by our electrical contractor doing our solar system project. Sungage customer service is outstanding. Financing our project worked best for us and they made it seamless!

18 October 2025
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Reply from Sungage Financial

Thank you for this glowing review, William! We are so thrilled you found working with Sungage Financial seamless and got to experience our amazing customer service!

Rated 5 out of 5 stars

Sun gage made financing our solar…

Sun gage made financing our solar project easy and hassle free. From start to finish, they helped use complete our application step by step and sent us updates when something needed to be addressed.

13 October 2025
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Reply from Sungage Financial

Thank you so much for taking the time to leave a review! We are so glad you found working with Sungage Financial easy and hassle free!

Rated 5 out of 5 stars

Quick and easy process

The loan process with Sungage was easy and quick. We were able to set up our online account once our loan was complete.

9 October 2025
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Reply from Sungage Financial

Thank you so much for taking the time to leave a review, Marvin! We're thrilled to hear working with Sungage Financial was quick and easy!

Rated 3 out of 5 stars
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Reply from Sungage Financial

Hi Johnny, thank you for taking the time to share your experience with us. We’re sorry to hear about the confusion you felt with the financing terms. We’re committed to making sure you get the support you need. If you have any specific questions, please don’t hesitate to contact us at 844-SUNGAGE or customerservice@sungagefinancial.com.

Rated 5 out of 5 stars

I am sure Our credit rating and income

I am sure Our credit rating and income, made this process much easier, but after just having bought a house and going through all of that, this was a breeze

6 October 2025
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Reply from Sungage Financial

Thank you so much for your review, Patsy! We're thrilled to hear everything was a breeze!

Rated 5 out of 5 stars

Easy and quick.

Easy process to get started. No difficulty in signing documents. So far good customer service. Competitive interest rates.

10 October 2025
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Reply from Sungage Financial

Thank you for taking the time to write a glowing review, Christopher! We're so glad to hear you're having a great experience!

Rated 5 out of 5 stars

Real professional service

Real professional service making a smooth process. No issues so far. Recommend sungage Financial for your solar needs.

9 October 2025
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Reply from Sungage Financial

Thank you for taking the time to leave a review, Robert! We are overjoyed to hear you would recommend Sungage Financial!

Rated 4 out of 5 stars

New to Sungage Financial

I am new to Sungage Financial, however my experience has been good so far. I have been wanting to get solar for a while and their process was smooth and right to the point. I am very happy with the system I chose and I'm hoping that it continues to be that way. And although I have yet to make my first payment, the website/account portal appears to be very user friendly.

3 October 2025
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Reply from Sungage Financial

Thank you for taking the time to leave a review, Kayla! We are thrilled to hear you're enjoying your new system!

Rated 5 out of 5 stars

Seamless and hassle free

The fact that everything from start of the application to approval and setting up auto pay was seamless. And without any hitches.

4 October 2025
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Reply from Sungage Financial

Thank you for taking the time to write a review, George! We are so glad you had a seamless experience!

Rated 5 out of 5 stars

Great Interest rate and the process of…

Great Interest rate and the process of getting qualified was simple. The company stream-lined the process and made me feel confident and comfortable that I was making the right decision. The company was upfront about the financial aspects of the loan and I am pleased with the fact I can reduce the interest by paying on the principal balance without any penalties which will save me money over time.

7 October 2025
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Reply from Sungage Financial

Thank you so much for the glowing review, Kelvin! We are overjoyed to hear this feedback!

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