Sunglasses.ie Reviews 

Unfortunately buying Prada glasses is not to be recommended through this store. Ordered almost 3 weeks ago, followed up 5 times only to find out today that they have an issue with Prada and can not sell in store so will be another week at least. Lady was very nice but they could have told me this over the last few weeks as I was lead to believe there was no issue. I have asked for a refund so we will se show that goes

A brilliant service. Cannot believe how fantastic the lads were. They fixed the lens in less than 2 hours. Absolutely delighted with them

Great efficient service. Glenn was very helpfull and friendly. Excellent ahop.

AVOID AT ALL COSTS!!! Ordered in march, never came, no emails or calls or texts, just took my money and nothing, after months of ringing them demanding my money back and being told "they are in the lab now, it will be 2 or 3 days". I was told in may that the frames i had ordered in march had been lost and i would have a new set in a week, 5 weeks later and still nothing. Finally on June 15th, I got my money back.

Highly recommend not purchasing from this company. My prescription sunglasses arrived 1.5 weeks later than expected. I rang numerous times and was told they would arrive before my holiday. They then arrived whilst I was on holiday. When I got home and tried them in the wrong prescription had been added to the glasses. I sent them back for a refund and was told they couldn't be refunded because they were prescription designer glasses. When I pointed out to them again that the wrong prescription was added they said they would ring me back. Only then was I refunded. I only received a quick 'oh sorry'. There was no discount offered an alternative to chance the prescription etc. Very unprofessional and unsatisfactory. Avoid.

I have only ever dealt with this company in person, and I utterly recommend them. They have the best selection of frames for non-sunglasses. I still regularly receive compliments on the first pair I bought from them years ago. I have since bought three pairs of sunglasses from them.
I sat on and bent my original specs last week, and Glen went to a lot of trouble to reshape them (no charge). Thank you Glen.

Great service from Glen. Made sure that he did everything in his power to fix my glasses straight away with no waiting around

I’ve bought 2 pairs of Oakley prescription sunglasses here. Both times I had them in under 2 weeks with no issues!
Fast service, friendly staff, shop is clean and well organised. Would recommend!

I dropped glasses in on the off chance they could be repaired my frames that were bent out of shape,

In minutes my frame were back in shape,

I’ll be back again thanks Glen

Great service from Glen. I needed replacement lenses for my sunglasses and the repair was completed quickly and easily. The whole process was straightforward, professional, and hassle-free. Very happy with the result and would highly recommend. Thank you, Glen!

Excellent service, the glasses were repaired to a very high standard. I would recommend it, the side arms were tightened perfectly.

I purchased sunglasses online and overall had a good experience. I sourced a pair of sunnies I couldn’t get anywhere else, which was the main reason for ordering. There was a 10-day wait before dispatch, which did make me a bit concerned as I didn’t receive any updates after the order confirmation. When I looked at the email again, it did mention I wouldn’t receive any updates.

However, once I received my tracking number, things moved quickly — my order arrived the very next day. The product itself was exactly as expected and I’m happy with it overall.

I had a great experience ordering sunglasses from Robert and Glen online. My order arrived on time, all my emails were answered quickly, and I even received phone calls to make sure I was happy with my purchase. Excellent customer service and a very professional company. I would definitely recommend them and will order again.

Top service

Couldnt be more happy with my new glasses. The help i got from the owner robert and his assistant was brilliant. Help me so much to understand the difference in lenses and came out with what i wanted

Wonderful service! They repaired my glasses the moment I brought them in, no waiting. Glen was very friendly and helpful, did an excellent job!!

My glasses are like new again - delighted!

I strongly advise against purchasing anything from Sunglasses.ie. My experience with them has been deeply unprofessional from start to finish.

I ordered a pair of Saint Laurent glasses on April 16th. The shop charged my credit card immediately on the day of purchase. This is a direct violation of standard card merchant rules and EU consumer law, as the item had not been shipped.

What followed was over 40 days of waiting, filled with repeated broken promises regarding delivery dates. It eventually turned out they did not even have the item in stock; it was still "in production with the manufacturer."

When I officially cancelled the order in writing after several follow-ups, my emails were completely ignored. It wasn't until the exact moment I initiated a formal chargeback dispute through my bank that they suddenly scrambled to issue a refund to save face.

The dishonesty did not stop there: the shop wrongfully withheld 14 EUR of the full amount during the refund process without any explanation. Luckily, my bank covered this loss due to the merchant's breach of contract, but Sunglasses.ie deliberately tried to walk away with part of my money.

Stay far away from this website. They have no control over their stock status, card payment regulations, or basic customer service.

Scam!
Returned my order 3 weeks ago and still no refund. Also no respond for emails...