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Rated 1 out of 5 stars

Purchased an Intermediate fly line last Friday. FB add stated next day delivery. Couldn't access the 10% discount BUT Hayley was quick on the email and sorted it for me once I emailed the purchase... See more

Rated 1 out of 5 stars

No communication, no phone number, ignore my emails wanting a return. Sent the wrong line 3 weeks late. Absolute waste of time

Rated 5 out of 5 stars

Great fly line... delivered super quick - ordered online Sunday evening and arrived on Tuesday. Loaded on a reel and fished with it a couple of days later. Casts really well and feels very slick. Caug... See more

Rated 5 out of 5 stars

Buy wisely buy ONCE! I have now a number of quality Fly Fishing products from Sunray! With the correct Fly, Leader and Tippet fly fishing is now a pure Joy!. catch returns are higher, landing more f... See more

Company details


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2.1

Poor

TrustScore 2 out of 5

55 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Still haven't received what I ordered…

Still haven't received what I ordered and it's been almost a month! When I finally got a reply from there customer services they tried to coerce me into cancelling the resolution I had started with PayPal by threatening to offer zero help unless I cancelled it! I will be telling anyone who mentions sunray not to bother!

27 February 2023
Unprompted review
Rated 5 out of 5 stars

competition floating line w/ overhang

I opted for the competition floater with the overhang marker, Fairly prompt delivery and this line (if you have a decent cast and a good bit of back clearance) flies like an absolute howitzer, if you bank fish concrete bowls or reservoirs the line is an absolute game changer and immensely underrated for the price.

5 January 2023
Unprompted review
Rated 3 out of 5 stars

Lacking brexit toll info.

Lacking brexit toll info.. ended up being a very expensive line.. really hope it’s worth it, when I get to use it.. but really wish there would have been more info about toll..
Regards from Denmark
Soeren

24 November 2022
Unprompted review
Rated 1 out of 5 stars

Floating line lol

Floating line lol. Its sinks and cracks just after a month. Terrible customer service, when you finally get through, he just shouts, swears and you get nowhere.

AVOID and go to a trusted and popular brand.

18 July 2022
Unprompted review
Rated 1 out of 5 stars

WF 7 Floating Line.

WF 7 Floating Line.
Absolute waste of money. Its a struggle to get the head thro the rings by false casting due to the long front taper which makes it useless for short range fishing and once its on the water it does not lie straight. I e-mail sunray on 27-04-2022 to complain and have not received a response.

8 May 2022
Unprompted review
Rated 1 out of 5 stars

In the bin after first use…I have…

In the bin after first use…I have nothing good to say about the line…loop broke, horrible to cast (FYI I have fly fished for 30yrs+ Single and Spey) and floating line sinks. Cheaply made in some garage in china…what a waste of money.

7 May 2022
Unprompted review
Rated 1 out of 5 stars

Look elsewhere….

Comp floating line developed thousands of cracks over a few months of moderate use and careful line maintenance. Contacted customer service who only said line was out of warranty; no interest in what may have caused the problem.

26 January 2022
Unprompted review
Rated 5 out of 5 stars

Sunray replacement line

Had problem with fly line sent flyline sent back Wednesday 1st December replacement line arrived Saturday 4th December no hassle brilliant service 10 out ten best line I have bought lies straight can cast further than any line I have used in last 50 year fly fishing

4 December 2021
Unprompted review
Rated 1 out of 5 stars

Poor line

The floating li e with over head marker started off great but quickly deterred starting to crack and sink at the white marker within less that 20 sessions .Wouldnt buy another or recomend it to anyone

5 October 2021
Unprompted review
Rated 1 out of 5 stars

Very suspect in multiple ways, bad product

Very suspect in multiple ways, bad experience with product.

Bought a fly-line for 5wt rod. It weighs 17g at 36'. It is a ridiculous weight at that class, horrible to cast. See below for details.

1. There are few independent reviews on their products online.
2. There are hundreds upon hundreds of favourable 5/5 reviews on their products on their own platform. This doesn't instil confidence, looks rather suspicious.
3. There are posts on their website that demean competition (e.g. quite famous and highly regarded Rio) *. And hailing own products. Suspicious.
4. Sent an email enquiry to them. Received no reply to email. Not even the normal automatic confirmation of received inquiry. Not having such basics in place is unprofessional.

Fly line details:
Bought sunray SSI #5. It weighs 17g at 36'.
All the other single handed 5wt lines weigh 9-12g at 30-36'. Rio Grand is full line size heavier! It weighs 12.6g at 37'.

17g is a completely ridiculous number. It weighs like a 7wt rio grand (remember, full line size heavier) fly line. It is horrible to cast on a 5wt rod, horrible. It is very suspicious to not see any mention of unusually high weight in the reviews on the site.

This review focused on fly lines

*See 5 problems with fly line design post on their website

10 August 2021
Unprompted review
Rated 5 out of 5 stars

Buy wisely buy ONCE

Buy wisely buy ONCE! I have now a number of quality Fly Fishing products from Sunray!
With the correct Fly, Leader and Tippet fly fishing is now a pure Joy!. catch returns are higher, landing more fish! I all of which is down to the right tackle and advice from Tom thank you team Sunrayfly! products that work time after time.
you just cannot buy better top quality gear at affordable prices. Note: Buy Wisely buy ONCE.

5 March 2021
Unprompted review
Rated 2 out of 5 stars

Brexit tolls

Good product. Unfortunately lacking information on BREXIT tolls. Ended out being some very expensive kit. Deletes posts on social media when confronted.

28 January 2021
Unprompted review

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