I found the ordering system very easy to use, and I was constantly kept up to date with every step of the process, and even after the item was delivered. I've found the mattress topper to be firmer th... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love my Marshmellow Topper and my two marshmellow pillows! So soft and comfy. I was having a lot of trouble with my hip when sleeping on my side but since having the topper, I have had no problems... See more
Company replied
I ordered a Supersleeper Pro. The ordering was easy, delivery quick and the person on the phone was so lovely and helpful. Sadly, the topper did not suit my body so I rang to organise a return and ref... See more
Company replied
I choose to purchase the marshmallow topper as I have suffered from aching bones whenever I lay down I've tried toppers from every type. This one has let me rest and sleep without the discomfort of a... See more
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Company details
About Super Sleeper Pro™
Written by the company
At Super Sleeper Pro, we’re passionate about helping Australians sleep better, live healthier, and feel more comfortable every day. With a focus on innovation and quality, we offer a curated range of sleep and comfort solutions - from premium mattress toppers and pillows to ergonomic bedding accessories.
We’re proud to be a trusted name in sleep technology, serving thousands of happy customers across Australia. Our commitment to customer satisfaction is at the heart of everything we do, and we strive to provide exceptional service, fast delivery, and ongoing support.
Discover the Super Sleeper Pro difference, where comfort meets quality and better sleep begins.
🇦🇺 Premium Australian Support
Written by the company
- Australian based customer support team
- Sleep easy knowing our Sydney-based support team is on hand to help, whenever you need it. Fast, friendly, and always just a call or message away.
✅ Up to 180 Night Trial
Not loving it? Send it back for a full refund.
Love it or return it - simple! With our Sleep Trial of up to 180 days (depending on the product), you can try Super Sleeper Pro risk-free and see why thousands are already raving.
Contact info
301/209 Oxford St, Bondi Junction 2022, NSW, Australia, Australia
- +61 2 9387 4100
- support@supersleeperpro.com.au
- supersleeperpro.com.au
Sleep just got better.
4.2
Great
778 reviews
Replied to 96% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
excellent service.
3 April 2026
Reply from Super Sleeper Pro™
Thanks for your review! We’re glad to hear you received excellent service.
We appreciate your support and hope to serve you again soon!
I spent my first night with thterriblee super…
I spent my first night with the super sleeper very uncomfortable and took it off next morning it's rolled op in spare room l would send it back but can not get it back in the box lm 79 pensioner and would like my money back can l drop it in to my spot light shop in midland WA. Very sorry l bought it??????????????? Robert dale ph 08951423. 40 bentley St stoneville 6081. Thank you rob
26 April 2026
Reply from Super Sleeper Pro™
Thanks for your feedback, Robert, and we’re really sorry to hear about your experience.
We understand how frustrating and disappointing this must be, especially after your first night. Please don’t worry about trying to get it back into the original box—we can help with an easier return process.
Unfortunately, returns can’t be processed through Spotlight stores, but our support team can organise a suitable solution for you, including return assistance.
For your privacy and security, we recommend not sharing personal details like your phone number and address publicly. Please contact our customer support team directly with your order details, and we’ll work with you to arrange a refund or return in the simplest way possible.
We appreciate you reaching out and will do our best to resolve this for you.
The people on the phone were very…
The people on the phone were very helpful products were good and arrived quickly
2 April 2026
Reply from Super Sleeper Pro™
Thanks for your feedback! We’re glad to hear our team was helpful and that your order arrived quickly.
It’s great to know you’re happy with the products—we really appreciate your support!
Excellent quality of goods
Excellent quality of goods. Information of delivery status was given regularly.
5 April 2026
Reply from Super Sleeper Pro™
Thanks for your review! We’re glad to hear you’re happy with the quality of the goods and that you were kept well informed throughout the delivery process.
We really appreciate your support and hope to serve you again soon!
A must
Ordering was easy , delivery was fast and you are sent tracking numbers. I have never slept on anything like it before. I have a few health conditions the main one is my back and since having the topper on the bed it has helped me sleep better. Also the quality of the sheet set is second to none.
So very happy with my purchase.
5 April 2026
Reply from Super Sleeper Pro™
Thanks for your wonderful feedback! We’re so glad to hear ordering was easy, delivery was fast, and that the tracking kept you informed.
It’s fantastic to know the topper is helping you sleep better, especially with your back, and that you’re loving the quality of the sheet set as well. We really appreciate you sharing your experience and are so pleased you’re happy with your purchase!
Reply from Super Sleeper Pro™
Thanks for your feedback! We’re so glad to hear you’re very happy with your purchase.
We really appreciate your support—thank you for choosing us!
Reply from Super Sleeper Pro™
Thanks for your feedback! We’re really glad to hear you’re loving the mattress topper.
We’re sorry to hear the pillows didn’t meet your expectations—that’s certainly not what we want. If you’d like, please reach out to our support team and we’ll be happy to see how we can help with a solution.
We appreciate you taking the time to share your experience!
All good -- great to sleep on --tks
27 April 2026
Reply from Super Sleeper Pro™
Thanks for your review! We’re glad to hear you’re enjoying it and finding it great to sleep on.
We appreciate your support—thanks again!
Reply from Super Sleeper Pro™
Thanks for your review! We’re glad to hear ordering was easy, delivery was fast, and you’re happy with the product.
We really appreciate your support!
Your product save me from buying a new…
Your product save me from buying a new mattress very comfortable bed
4 April 2026
Reply from Super Sleeper Pro™
Thanks for your feedback! We’re so glad to hear the product has made your bed so much more comfortable and helped you avoid replacing your mattress.
We really appreciate you sharing your experience and hope you continue to enjoy it!
Great product
Great product, very very comfy. Have had it a week and have had the best sleep
1 April 2026
Reply from Super Sleeper Pro™
Thanks for your wonderful feedback! We’re so glad to hear you’re finding it so comfy and already enjoying better sleep after just a week.
We really appreciate you sharing your experience and hope it continues to deliver great nights for you!
Reply from Super Sleeper Pro™
Thanks for your review! We’re glad to hear you’re finding it very comfy and that your order arrived quickly.
We appreciate your support and hope you continue to enjoy it!
Reply from Super Sleeper Pro™
Thanks for your feedback! We’re so glad to hear you’re finding it so comfy and waking up without any neck soreness.
That’s exactly what we aim for—we really appreciate you sharing your experience!
Excellent marshmallow topper.
I brought the marshmallow mattress topper for my grandson. He works night shift and fines it hard to sleep through the day. Ever since I have given him the marshmallow topper he said that he is sleeping better because of the comfort he feels in bed. Now he doesn't want to get out of bed. Lol
1 April 2026
Reply from Super Sleeper Pro™
Thanks for your lovely feedback! We’re so glad to hear the marshmallow mattress topper is helping your grandson sleep better—especially with the challenges of night shift.
It’s great to know he’s finding it so comfortable (even if it makes getting out of bed a bit harder!). We really appreciate you sharing your experience.
Delivery was quick
Delivery was quick. Love the quality of our sheets. Beautiful to sleep on.
3 April 2026
Reply from Super Sleeper Pro™
Thanks for your lovely feedback! We’re so glad to hear your delivery was quick and that you’re loving the quality of your sheets.
Great to know they’re so comfortable to sleep on—we really appreciate you sharing your experience!
Had to wait longer than I expected
Had to wait longer than I expected, but it has arrived. So looking forward to sleeping a full night. Honestly I think it might take a couple of weeks .But fingers crossed 🤞.
23 April 2026
Reply from Super Sleeper Pro™
Thanks for your feedback! We appreciate your patience and are glad to hear your order has arrived.
You’re absolutely right—it can take a couple of weeks to fully adjust, so we hope it settles in nicely and you start enjoying those full nights of sleep very soon. 🤞
If you have any questions along the way, feel free to reach out—we’re always here to help!
Very happy with my purchase and they…
Very happy with my purchase and they are very comfortable to lay on and get a good nights sleep
3 April 2026
Reply from Super Sleeper Pro™
Thanks for your lovely feedback! We’re so glad to hear you’re happy with your purchase and finding it so comfortable.
It’s great to know you’re getting a good night’s sleep—we really appreciate you sharing your experience!
The underlay compresses to very thin
The underlay compresses to very thin.
Not what we expect.
3 April 2026
Reply from Super Sleeper Pro™
Thanks for your feedback, and we’re sorry to hear the underlay hasn’t met your expectations.
We understand how disappointing it can be when the thickness isn’t what you anticipated. Compression can vary depending on use and the surface underneath, but we appreciate you raising this and will pass your comments on to our team.
If you’d like, please reach out to our support team with your order details and we’ll see how we can assist further.
Fantastic product
Fantastic product
Fantastic turnaround delivery
3rd product I have purchased 👍🏽
31 March 2026
Reply from Super Sleeper Pro™
Thanks for your fantastic feedback! We’re so glad to hear you’re happy with the product and the quick delivery.
It’s great to have you back for your third purchase—we really appreciate your continued support!
My mattress had my body indents in it…
My mattress had my body indents in it this why i bourght the topper.
But now the topper had the same indents in it to. Yes it is good.
This is my only complaint
3 April 2026
Reply from Super Sleeper Pro™
Thanks for your feedback! We’re glad to hear you’re finding the topper good overall.
We understand your concern about the indenting—this can sometimes happen depending on the condition of the mattress underneath, as the topper will naturally follow the surface it’s placed on. That said, we appreciate you raising it and will pass your feedback on.
If you’d like, feel free to reach out to our support team and we can see if there are any options or tips to help improve your experience.
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