I found the ordering system very easy to use, and I was constantly kept up to date with every step of the process, and even after the item was delivered. I've found the mattress topper to be firmer th... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love my Marshmellow Topper and my two marshmellow pillows! So soft and comfy. I was having a lot of trouble with my hip when sleeping on my side but since having the topper, I have had no problems... See more
Company replied
I ordered a Supersleeper Pro. The ordering was easy, delivery quick and the person on the phone was so lovely and helpful. Sadly, the topper did not suit my body so I rang to organise a return and ref... See more
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I choose to purchase the marshmallow topper as I have suffered from aching bones whenever I lay down I've tried toppers from every type. This one has let me rest and sleep without the discomfort of a... See more
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Company details
About Super Sleeper Pro™
Written by the company
At Super Sleeper Pro, we’re passionate about helping Australians sleep better, live healthier, and feel more comfortable every day. With a focus on innovation and quality, we offer a curated range of sleep and comfort solutions - from premium mattress toppers and pillows to ergonomic bedding accessories.
We’re proud to be a trusted name in sleep technology, serving thousands of happy customers across Australia. Our commitment to customer satisfaction is at the heart of everything we do, and we strive to provide exceptional service, fast delivery, and ongoing support.
Discover the Super Sleeper Pro difference, where comfort meets quality and better sleep begins.
🇦🇺 Premium Australian Support
Written by the company
- Australian based customer support team
- Sleep easy knowing our Sydney-based support team is on hand to help, whenever you need it. Fast, friendly, and always just a call or message away.
✅ Up to 180 Night Trial
Not loving it? Send it back for a full refund.
Love it or return it - simple! With our Sleep Trial of up to 180 days (depending on the product), you can try Super Sleeper Pro risk-free and see why thousands are already raving.
Contact info
301/209 Oxford St, Bondi Junction 2022, NSW, Australia, Australia
- +61 2 9387 4100
- support@supersleeperpro.com.au
- supersleeperpro.com.au
Sleep just got better.
4.2
Great
778 reviews
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
quick delivery
30 March 2026
Reply from Super Sleeper Pro™
Thanks for your review! We’re glad to hear your order arrived quickly.
We appreciate your support and hope to serve you again soon!
My bed is now my favourite warm.comfy…
My bed is now my favourite warm.comfy nest. It's hard getting up in the morning!
2 April 2026
Reply from Super Sleeper Pro™
Thanks for your lovely feedback! We’re so glad to hear your bed has become such a warm, comfy nest.
Sounds like it’s doing its job a little too well—getting up can be the hardest part! We really appreciate you sharing your experience.
The mattress arrived very quickly and…
The mattress arrived very quickly and it was easy to put on the bed. I'm enjoying waking up without the back pain. I can definitely recommend this mattress if you're after an upgrade and not wanting to pay thousands for a new mattress.
31 March 2026
Reply from Super Sleeper Pro™
Thanks for your fantastic feedback! We’re so glad to hear your mattress arrived quickly and was easy to set up.
It’s great to know you’re waking up without back pain and finding it a worthwhile upgrade. We really appreciate your recommendation—thanks again for sharing your experience!
Reply from Super Sleeper Pro™
Thanks for your feedback! We’re glad to hear you’re happy with the product and our customer service.
We noticed your comment about the free pillows and would love to help make sure everything is sorted for you. Please feel free to reach out to our support team with a few more details so we can assist further.
We really appreciate you taking the time to share your experience!
Soft, luscious, comfy
Regular updates on status. We live in WA, so expect a longer delivery service, but our mat arrived in a week. We absolutely love our new mat, perfect for our wee boy. Super comfy, can easily sleep on it as well. Thank you
2 April 2026
Reply from Super Sleeper Pro™
Hi Jacqueline,
Thank you for your lovely feedback!
We’re so pleased to hear you appreciated the regular updates and that your mat arrived within a week, even with the longer WA delivery time. It’s wonderful to know you’re absolutely loving it and that it’s providing such soft, comfy support—especially for your wee boy (and even for you too!).
We really appreciate you taking the time to share your experience and your kind words.
Warm regards,
The Super Sleeper Pro Team
I have had a very sore back for many…
I have had a very sore back for many weeks, my bed is only a few months old, I thought maybe it was to hard a mattress for me, I saw the add on a marshmellow feeling mattress topper and thought it had to be worth a try, it's now been 1 week since I put it on my bed and I am definitely feeling a difference in the level of pain and discomfort, I look forward to the coming week, I am sure that it has helped immensely.
2 April 2026
Reply from Super Sleeper Pro™
Hi Debbie,
Thank you for your feedback!
We’re so pleased to hear you’re already noticing a positive difference in your comfort and back pain after just one week with the Marshmallow Mattress Topper. That’s exactly the kind of relief and support we hope it can provide.
We really appreciate you taking the time to share your experience and hope you continue to feel even more improvement in the weeks ahead.
Warm regards,
The Super Sleeper Pro Team
Change to Marshmallow topper
I got the tri line super sleeper pro and had trouble so I returned it as it was too soft on a new mattress with a topper built in. I have since got the Marshmallow topper and I find it fabulous on a bed with a fairly soft topper built in. No more pressure points like hips and shoulders.
9 April 2026
Reply from Super Sleeper Pro™
Hi Malcolm,
Thank you for your feedback!
We’re sorry to hear the Super Sleeper Pro wasn’t the right fit for your setup, but we’re really pleased to hear the Marshmallow Topper has worked much better for you. It’s great to know it’s helping relieve pressure points and providing you with a more comfortable sleep.
We really appreciate you taking the time to share your experience and are glad you’ve found a solution that suits your needs.
Warm regards,
The Super Sleeper Pro Team
Loved the softness of the topper
Loved the softness of the topper. Having great nights’ sleep.
30 March 2026
Reply from Super Sleeper Pro™
Hi Mirian,
Thank you for your feedback!
We’re so pleased to hear you’re loving the softness of your topper and enjoying great nights’ sleep—that’s exactly what we aim for.
We really appreciate you taking the time to share your experience and hope you continue to sleep comfortably.
Warm regards,
The Super Sleeper Pro Team
Reply from Super Sleeper Pro™
Hi Joyce,
Thank you for your feedback!
We’re so pleased to hear you’re finding it comfortable—that’s exactly what we aim for.
We really appreciate you taking the time to share your experience and hope you continue to enjoy your purchase.
Warm regards,
The Super Sleeper Pro Team
I finally found a toppa that doesn't go…
I finally found a toppa that doesn't go hard over night
2 April 2026
Reply from Super Sleeper Pro™
Hi Margaret,
Thank you for your feedback!
We’re so pleased to hear you’ve finally found a topper that stays comfortable through the night—that’s exactly the experience we aim to provide.
We really appreciate you taking the time to share your experience and hope you continue to enjoy a restful sleep.
Warm regards,
The Super Sleeper Pro Team
Reply from Super Sleeper Pro™
Hi Susan,
Thank you for your feedback!
We’re so pleased to hear you had a great experience and that this has been one of the best purchases you’ve made—that means a lot to us.
We really appreciate you taking the time to share your kind words and hope you continue to enjoy your purchase.
Warm regards,
The Super Sleeper Pro Team
I was not aware that the bed was going…
I was not aware that the bed was going to be a king size bed, however this was arranged by DVA without consultation with me. I am happy for the fact of getting a bed where I am back in the same room with my wife. The bed itself is great but for my wife we have had to buy extra sheets and the fact that it's a king size and my wife is only 5 foot tall she cannot make the bed without help. It realy think it is too big. We thought that a Queen size is what we were going to get, but nevertheless we have acquired the sheets etc. just to get on with life.
24 March 2026
Reply from Super Sleeper Pro™
Hi Doug,
Thank you for taking the time to share your feedback.
We’re pleased to hear you’re happy with the product and that it’s helped bring you and your wife back into the same room—that’s really lovely to hear.
We’re sorry to hear about the inconvenience regarding the bed size and the extra sheets required. While we don’t supply beds, we do understand how important it is for bedding and accessories like sheets and mattress toppers to suit individual needs and setups.
We really appreciate you sharing your experience with us, and we’ll pass your feedback on to the relevant team.
Warm regards,
The Super Sleeper Pro Team
I am still waiting for my delivery of…
I am still waiting for my delivery of the water mellow super pro. It is three weeks since I placed my order
When will I get the goods???
Dianne Mortensen
1 April 2026
Reply from Super Sleeper Pro™
Hi Dianne,
Thank you for your feedback, Dianne.
We’re very sorry to hear you’re still waiting for your order and understand how frustrating a delay of this length must be. That’s not the experience we want for our customers.
As we don’t have your order details here, we’re unable to check the status directly, but we’d really like to get this resolved for you as quickly as possible. Please contact our customer service team with your order number so we can investigate your delivery and provide a clear update.
Warm regards,
The Super Sleeper Pro Team
Reply from Super Sleeper Pro™
Hi Susan,
Thank you for your wonderful feedback!
We’re thrilled to hear your topper feels like pure heaven—that’s exactly the level of comfort we aim to deliver.
We really appreciate you taking the time to share your experience and hope you continue to enjoy many restful, cosy nights.
Warm regards,
The Super Sleeper Pro Team
Reply from Super Sleeper Pro™
Hi Rhonda,
Thank you for your feedback.
We’re sorry to hear the topper wasn’t as soft as you were hoping for. Comfort can be quite personal, and we understand that preferences can vary.
If you’d like, our team would be happy to provide guidance on getting the most out of your topper or discuss any available options that may better suit your comfort needs.
We appreciate you taking the time to share your thoughts.
Warm regards,
The Super Sleeper Pro Team
Absolutely superior service
Absolutely superior service ! The purchase ! The postage ! The product itself !
Absolutely super !
1 April 2026
Reply from Super Sleeper Pro™
Hi Paul,
Thank you for your amazing feedback!
We’re absolutely delighted to hear you had such a positive experience across your purchase, delivery, and the product itself—that’s exactly what we strive for.
We truly appreciate your enthusiasm and support, and we hope you continue to enjoy your purchase.
Warm regards,
The Super Sleeper Pro Team
Reply from Super Sleeper Pro™
Hi Gail,
Thank you for your feedback.
We’re sorry to hear your topper feels a bit lumpy—that’s not the experience we want for our customers. Sometimes this can happen if the filling hasn’t fully settled after unpacking.
We recommend giving it a good shake and allowing it some time to fully expand and even out. If the issue continues, please feel free to reach out to our customer service team with your order details so we can assist further.
We appreciate you bringing this to our attention.
Warm regards,
The Super Sleeper Pro Team
Reply from Super Sleeper Pro™
Hi Michael,
Thank you for your feedback!
We’re so pleased to hear you’re finding it soft and relaxing—that’s exactly the comfort we aim to provide.
We really appreciate you taking the time to share your experience and hope you continue to enjoy many restful nights.
Warm regards,
The Super Sleeper Pro Team
Reply from Super Sleeper Pro™
Hi George,
Thank you for your feedback!
We’re so pleased to hear your partner loves the Marshmallow Topper—that’s exactly the kind of comfort we aim to deliver.
We really appreciate you taking the time to share your experience and hope you both continue to enjoy many cosy, restful nights.
Warm regards,
The Super Sleeper Pro Team
Reply from Super Sleeper Pro™
Hi Raymond,
Thank you for your feedback!
We’re so pleased to hear you experienced prompt, quick delivery and that the product has proven to be of great quality—that’s exactly what we aim for.
We really appreciate you taking the time to share your experience and hope you continue to enjoy your purchase.
Warm regards,
The Super Sleeper Pro Team
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