Branded Surveys Reviews 119,483

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 11,463 reviews, reviewers had a great experience with this company. Customers are really happy with the platform, finding it a legitimate way to earn money through surveys. Many appreciate the quick and efficient payout process, with various options available, including direct bank transfers and gift cards. People also enjoy the variety and content of the surveys, as well as the user-friendly interface of the website and app. However, some people mentioned issues with the user experience, particularly being disqualified from surveys after spending considerable time on them, often receiving minimal or no compensation. There are also reports of technical glitches, such as surveys freezing or the website crashing, leading to lost progress. A few other people also felt that the time estimates for surveys were often inaccurate, and that some surveys were too long for the payout offered.

What people talk about most

User experience

Reviewers mention ambiguous feedback about user experience. Many customers appreciate the ease of use, simple... See more

Payment

Customers consistently note positive experiences with payment. Many reviewers praise the quick and easy... See more

Website

Consumers find the website experience to be ambiguous. Many reviewers praise the site as easy to use,... See more

Value for money

Reviewers highlight ambiguous aspects of value for money. Some customers appreciate quick surveys that pay... See more

Application

Users describe ambiguous interactions with the app. Many reviewers praise it as a great way to earn extra... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love doing surveys and getting paid for my input and Branded Surveys does just that. They payout real money and you can make $50 in an evening They also offer games you can play that earn cash. T... See more

Company replied

Rated 4 out of 5 stars

The surveys are legit, the payouts happen. The worst thing is that the time estimates of how long survey's take are often wrong and often multiple surveys on different subjects with different require... See more

Rated 4 out of 5 stars

While there are many surveys, I have spent most of my time filling out information only to find I do not qualify for the survey. Sometimes I will spend as much as 10 full minutes answering questions... See more

Rated 4 out of 5 stars

So far so good with 'Branded.' The surveys are fairly plentiful so you rack up points quite quickly and they do send a lot of encouraging messages. My only gripe was the ridiculous lengths you have t... See more


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

119K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Fake Support & Confiscated $73

Branded Surveys replied to this public review acting like they wanted to resolve the issue, asking me to email their support team directly. I did exactly what they asked. Their response? They immediately sent me the EXACT SAME copy-pasted, automated rejection email refusing to release my $73. Do not fall for their public replies on Trustpilot. It is a fake PR tactic to make themselves look good to potential users reading these reviews. They have absolutely no intention of actually investigating or returning the funds they confiscated.

[ORIGINAL EXPERIENCE]
I was an active user of Branded Surveys and spent a significant amount of my personal time legitimately completing surveys to accumulate a balance of $73. The exact moment I finally attempted to withdraw my hard-earned money, my account was suddenly flagged, blocked, and permanently closed.
When I contacted their customer support to find out what happened, I received a generic, automated template from an agent named "Brianna." The email stated my account was closed for an unspecified "Terms of Service violation" and that my entire $73 balance was completely forfeited. They refused to provide any proof, point to a specific rule I supposedly broke, or allow any sort of appeal or escalation. They simply stonewalled me and kept the money.
It is highly deceptive to let a user spend countless hours providing valuable market research data, only to ban them and seize their balance the second they try to get paid for their work.
If you are thinking about using Branded Surveys, be warned. You might put in days or weeks of work only to have your account permanently locked and your money taken right at the finish line without any explanation. Save your time, protect your data, and use a more reputable platform that actually pays its users.

20 April 2026
Unprompted review
Rated 3 out of 5 stars

Overall it is not that bad

Overall it is not that bad. The only problem I have is with surveys not being available. I have contacted support on several occasions but the problem still persist.It will say that the survey is updating but it never does. I also sometimes have a problem with the survey after I finish the survey it will send me back to the dashboard. It will say I didn't qualify for the survey and only give me a few points. Instead of the actual value of the survey. When I contact support sometimes they correct it. Other times they don't.

29 April 2026
Rated 5 out of 5 stars

I’m really impressed with Branded…

I’m really impressed with Branded surveys. Firstly I find them transparent. Secondly I like the content of the surveys which are available. I find the points add up quickly, some reward more points than others do. I’ve never had a problem redeeming my points & always receive my gift cards promptly. I highly recommend Branded surveys, you can complete as little or as many as you like. They are enjoyable & a great way to get vouchers.

5 May 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look