Sussex oven cleaning Reviews 

54
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being prompt, polite, and extremely efficient when cleaning various kitchen appliances. People consistently note that ovens and hobs look completely brand new, sparkling, and spotless after the thorough service is completed. However, some people mentioned specific details regarding appointment scheduling and arrival times for the visiting technicians. Reviewers deeply appreciate the reliable communication and smooth organization consistently provided by the helpful office team over the years. Consumers also point out that workers leave the surrounding kitchen areas exceptionally tidy without creating any unwanted mess.

What people talk about most

Service

Users describe positive interactions with service, highlighting efficient and professional technicians who... See more

Staff

Customers consistently note positive experiences with staff, describing them as punctual, polite, and... See more

Quality

Reviewers mention positive feedback about quality, noting that built-in ovens and appliances look brand new... See more

Product

Consumers express great satisfaction with the product cleaning results, noting that appliances look brand new... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy process from start to finish. Simple online booking with good availability of appointments. Kept well informed pre-appointment with updates & appointment reminder emails. James was prompt, co... See more

Company replied

Rated 5 out of 5 stars

My oven, hob and cooker hood were transformed in an hour or so. The friendly technician even replaced a dead oven bulb which I didn't even know was there, and also removed a burn stain on the extracto... See more

Company replied

Rated 5 out of 5 stars

As well as 2 really sparkling ovens, Sussex Oven Cleaning were able to fit new seals to both - a truly fiddly job!! We’re really delighted with the end result. The office were efficient in setting up... See more

Company replied

Rated 5 out of 5 stars

Another great double oven clean by Sussex Oven Cleaning today. Arrived early worked steadily to clean a double oven which had missed last year's clean up so it was more challenging than we would ha... See more

Company replied


Company details

  1. House cleaning service
  2. Appliance repair service
  3. Cleaners
  4. Cleaning Service
  5. Commercial cleaning service
  6. Small appliance repair service

Written by the company

Sussex Oven Cleaning is a family run business based in Sussex and we pride ourselves on our high standard of service and strive to leave every customer completely satisfied with our service


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

54 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(54)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to book an appointment

Easy to book an appointment. James arrived on time and did a fantastic job. He worked quickly, cleanly and thoroughly. Would definite recommend your company.

17 June 2026
Unprompted review
Sussex oven cleaning logo

Reply from Sussex oven cleaning

Thanks so much for the 5* review!

Rated 5 out of 5 stars

Perfect

Reliable, on time, nice people, perfect oven clean, immaculate.

16 June 2026
Unprompted review
Sussex oven cleaning logo

Reply from Sussex oven cleaning

Thank you for the 5* review!

Rated 5 out of 5 stars

Great service.

Booking was easy and follow up confirmation ver efficient. Arrived promptly. Was very neat and tidy and oven looked like new. Would recommend without hesitation. Great service.

8 June 2026
Unprompted review
Sussex oven cleaning logo

Reply from Sussex oven cleaning

Thank you so much,, we hope you enjoy the shiny oven

Rated 5 out of 5 stars

Great service

Easy to book via their in line service. We have used them for many years their standard of service is outstanding, as it was in this occasion. A great company would highly recommend

3 June 2026
Unprompted review
Sussex oven cleaning logo

Reply from Sussex oven cleaning

Thanks Joy, we really appreciate it

Rated 5 out of 5 stars

Another great double oven deep clean by Sussex Oven Cleaningning by…

Another great double oven clean by Sussex Oven Cleaning today.
Arrived early worked steadily to clean a double oven which had missed last year's clean up so it was more challenging than we would have wished.
Pleasant professional approach and excellent result as we have come to expect.
Well done

1 June 2026
Unprompted review
Sussex oven cleaning logo

Reply from Sussex oven cleaning

Thanks Jon so pleased you are happy with the result

Rated 5 out of 5 stars

Aga Clean

The guys from Sussex Oven Cleaning were delightful & did a great job.
They turned up on time, did the job very well and cleared away - leaving everything as they’d found it, except the Aga which was sparkling!

28 May 2026
Unprompted review
Sussex oven cleaning logo

Reply from Sussex oven cleaning

Thank you Emma, we really appreciate your kind words!

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Oven and hob top are immaculate. No mess at all, left floor and surrounding areas spotless. Highly recommend this company. I have used them before and will always use them going forward.

15 May 2026
Unprompted review
Sussex oven cleaning logo

Reply from Sussex oven cleaning

Thank you for the 5 star review, your kind word mean a lot!

Rated 1 out of 5 stars

Very disappointed

My ovens were cleaned quite well but the mess left for me to clean up wasn’t expected. My wood floor had lots of black dried grease pieces on it and quite wet also, then my work surfaces were marked and no attempt to clean them up before leaving and my sink had been used and left dirty. Informed customer services to be honest not interested and most unsympathetic, waste of time calling. Cancelled my subscription.

14 May 2026
Unprompted review
Sussex oven cleaning logo

Reply from Sussex oven cleaning

Hi Pat, please can you call us on 01273 964 550, I think you may have the wrong company as we haven't done any work for you or received this complaint, we dont have a subscription service and certainly never leave a customers home like this. EDIT: confirmed with customer this was NOT our company but another with a similar name, Pat is unable to take down or edit and trustpilot also unable to takedown.

Rated 5 out of 5 stars

Oven, hob & extractor clean - Gleaming!!

Easy process from start to finish.
Simple online booking with good availability of appointments.
Kept well informed pre-appointment with updates & appointment reminder emails.
James was prompt, courteous and worked in a very tidy way. Results are phenomenal - oven, hob & extractor fan all gleaming!!
Good price for a job well done. Will be booking again.

29 December 2025
Unprompted review
Sussex oven cleaning logo

Reply from Sussex oven cleaning

Thanks Sarah!!

Rated 5 out of 5 stars

Job very well done!

Nathan was great, good job done and worked very hard to get a very dirty oven spotless! Thank you.

29 December 2025
Unprompted review
Sussex oven cleaning logo

Reply from Sussex oven cleaning

thank you for the lovely words

Rated 5 out of 5 stars

Excellent job

James arrived on time, did an excellent job cleaning the ovens and finished without making any mess.
Our ovens now look as new.

10 December 2025
Unprompted review
Sussex oven cleaning logo

Reply from Sussex oven cleaning

Thanks so much we really appreciate it!

Rated 5 out of 5 stars

2 really sparkling ovens!

As well as 2 really sparkling ovens, Sussex Oven Cleaning were able to fit new seals to both - a truly fiddly job!!
We’re really delighted with the end result. The office were efficient in setting up the appointments and the men were punctual, polite and friendly and cleaned up after themselves.

9 December 2025
Unprompted review
Sussex oven cleaning logo

Reply from Sussex oven cleaning

thank you for the kind words

Rated 5 out of 5 stars

My oven and hob are sparkling. Would definitely recommend, great company to deal with :)

Very good, efficient oven, hob and extractor clean. Arrived on time, cleaned everything very thoroughly. Used an eco oven cleaner so there wasn't any chemical smells. Very happy customer! :) I have already recommended to my neighbour and would recommend to anyone.

28 November 2025
Unprompted review
Sussex oven cleaning logo

Reply from Sussex oven cleaning

Thanks for your glowing review and the recommendations!

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