Sussex oven cleaning Reviews 

54
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Clients consistently emphasize the exceptional quality of the cleaning, noting that stubborn grease and burnt stains are completely removed so that appliances look brand new. People frequently mention that the work is finished quickly without leaving any mess behind in the kitchen. A few other people also felt that the punctual arrival and friendly, professional demeanor of the technicians made the entire service remarkably smooth and pleasant. Consumers additionally appreciate the helpful extra touches provided during visits, such as efficiently replacing worn lightbulbs and fitting fresh seals to ensure equipment functions properly.

What people talk about most

Service

Clients share positive opinions on service, highlighting efficient and friendly technicians who arrive... See more

Staff

Users describe positive interactions with staff, consistently highlighting their efficiency, punctuality, and... See more

Quality

Consumers find quality to be exceptional, expressing delight with appliances that look brand new and... See more

Product

People report positive experiences with product, noting that appliances and ovens look brand new and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy process from start to finish. Simple online booking with good availability of appointments. Kept well informed pre-appointment with updates & appointment reminder emails. James was prompt, co... See more

Company replied

Rated 5 out of 5 stars

My oven, hob and cooker hood were transformed in an hour or so. The friendly technician even replaced a dead oven bulb which I didn't even know was there, and also removed a burn stain on the extracto... See more

Company replied

Rated 5 out of 5 stars

Another great double oven clean by Sussex Oven Cleaning today. Arrived early worked steadily to clean a double oven which had missed last year's clean up so it was more challenging than we would ha... See more

Company replied

Rated 5 out of 5 stars

I would really recommend this company. Very easy to book online with an immediate response and an appointment offered which suited me perfectly. The technician was extremely efficient and carried out... See more


Company details

  1. House cleaning service
  2. Appliance repair service
  3. Cleaners
  4. Cleaning Service
  5. Commercial cleaning service
  6. Small appliance repair service

Written by the company

Sussex Oven Cleaning is a family run business based in Sussex and we pride ourselves on our high standard of service and strive to leave every customer completely satisfied with our service


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

54 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(54)

49 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived on time

Arrived on time, and work completed to our satisfaction in the time slot expected. Extra services were offered and accepted.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

My oven looks like new again

I am so pleased with service provided by Sussex oven cleaning. My oven is so clean, I don’t really want to use it! I will certainly use your service again in the future. Many thanks.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Very polite gentleman who was well…

Very polite gentleman who was well within time. He carried out an excellent job and my oven looks like new. Thank you so much.

Sandra Richardson

14 November 2025
Unprompted review
Sussex oven cleaning logo

Reply from Sussex oven cleaning

Thank you so much for your lovely review

Rated 5 out of 5 stars

Oven cleaning.

I have used Sussex Oven Cleaning for a few years now and always find them to be reliable whilst providing an excellent service. I'd highly recommend them.

11 November 2025
Unprompted review
Sussex oven cleaning logo

Reply from Sussex oven cleaning

Thanks Mark! we really appreciate your feedback

Rated 5 out of 5 stars

Excellent service

Excellent service, second time using this company, they are reliable, easy to book, friendly and do an excellent job. The technician cleaned the oven thoroughly and replaced the lightbulb in the oven as we requested. Everything looks and works like new. Highly recommend, will be booking my dishwasher in for a clean next time too!

3 November 2025
Unprompted review
Sussex oven cleaning logo

Reply from Sussex oven cleaning

Thanks so Much Megan!

Rated 1 out of 5 stars

Damage to oven

They arrived at our property to clean two ovens but when they left one oven was broken with the element hanging away from the top of the oven
This was in full working order prior to the cleaning
Really disappointed in the manager’s response and will not compromise re repair to oven
The guy that arrived informed me that the reason he was late was due to being able to replace the oven door on his previous clean
It’s a real shame as Ovens are now nice and clean but one is not useable
It was not broken before the technician arrived please be aware of this company not being honest

27 October 2025
Unprompted review
Sussex oven cleaning logo

Reply from Sussex oven cleaning

Dear Ms Ward,
We’re sorry to hear you feel disappointed with your experience.
Our operative attended your property and completed the cleaning of both ovens in full. On inspection, he found that one oven already had a faulty fixing that holds the grill element in place — the screw housing thread was worn and unable to secure the element back properly. This fault was pre-existing and not caused during the clean, which was also explained at the time of the visit. We stand by the quality of our cleaning work, and we’re pleased you were happy with the overall cleanliness of the ovens.
We always aim to provide a fair and transparent service, and we welcome direct communication to resolve any outstanding matters.

Rated 5 out of 5 stars

I couldn't have been more pleased!

Nathan turned up early and was happy to wait but I didn't mind. He worked quickly and quietly, and the finished result was an oven restored to as-new condition. Very pleasant, tidy person and will ask for him the next time.

19 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. The gentleman that attended our property was polite, tidy and thorough. Would highly recommended and we will certainly use Sussex Oven Cleaning again!

15 April 2024
Unprompted review
Rated 5 out of 5 stars

A first class result!

Sussex Oven Cleaning are local to us and we have now used them twice.

On both occasions we’ve been extremely pleased with the results.

From the ease of making an appointment to the cleaning on the day all went well. The cleaning of a well used double oven was carried out with confidence and was thorough and methodical. It was done with care by someone who was clearly experienced and knew what he was doing.

We will be happy to use them again.

25 March 2024
Unprompted review
Rated 5 out of 5 stars

Cleaning service restored vintage cooker to nearly new appearance

Absolutely delighted with the efficient and friendly service provided by Tom during this Covid threatening timeline. We see the price of our Stoves 1100DFa Dual Range Cooker purchased in April 2005 was £818.99. The replacement cost today would be in the region of £3000. Several years ago we had overheating of the connection box to the mains and our electrician replaced the manufacturers unit with a more substantial one. Buyspares provided us promptly with a couple of panel knobs which had plastic fatigue and we saw they still stocked parts we might be likely to need. With this in mind we decided to have the oven professionally cleaned. We were surprised and delighted that the £140 "clean" was so thorough and took over three hours. The end result was a range cooker with an appearance restored to nearly new. THANK YOU! I highly recommend Sussex Oven Cleaning UK and appreciate the quality and durability of our Stoves range and the parts service that enables it to provide satisfactory service 15 years after purchase.

2 December 2020
Unprompted review

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