Swaledale ButchersReviews 

Speedy delivery and delicious product

Everything we buy has been top class. Great to find a butcher we can trust.

The order was received on time, well packaged. The meat was excellent quality.

Some of the best meat we have tried. Easy to use website and good delivery.

Lovely meat delivered on time and well packaged/cooled. Looking forward to ordering again!

Phenomenal as always. Great Communication and excellent quality of products.

Excellent service and meat as always

Everything great. We placed our order and it has been delivered on time. The meat looks fantastic and a little we have eaten was delicious. Very much looking forward to getting our smoker fired up! I'm sure we will be ordering again! Thank you

Great selection of meats at reasonable prices.

First time ordering. Good website, really appreciate the option to choose delivery date. Updated well. Looks like great quality *will be preparing over weekend

Excellent quality produce, arrived well wrapped in cold condition.

Simply the highest quality produce. Particular fan of the Low n Slow bbq range but generally super-impressed with service, delivery and the highest quality meat I've found in the retail space.

This is my review for ORDER #64562

I had an AWFUL experience with Swaledale. DO NOT be fooled by their fancy website because the meat WE received was smelly, rotten and the packaging they used did not seem to insulate the meat properly (two ice blocks). The meat looked NOTHING like what they showed or describe on their website

On the day of my delivery, I wondered why no one had rang the buzzer. Upon checking downstairs, I found my parcel had been left outside in the heat, the box was half OPEN, as if it was tampered with and the meat was smelling extremely bad, like it was rotten. It is absolutely Swaledale's responsibility to ensure the meat gets to the customer on time, properly and is insulated well.

I was frustrated and contacted customer service at Swaledale, wanting a refund. They however advised me that the meat would still be SAFE to eat, despite knowing it had been sitting out in the sun for 8+ hours. They stopped responding to my emails halfway through and when I reached out to them again, they told me its because I did not provide them 'sufficient information' as part of their investigation, which I DID. This whole exchanged lasted over TWO MONTHS.

DO NOT SHOP HERE

EDIT: I issued a chargeback as they refused me a refund, this chargeback has been SUCCESSFUL

The manager who has been e-mailing me has been extremely unprofessional. Out of spite, he decided to reply to this review and reveal my full name. I have had to waste yet MORE time and energy to contact Trustpilot themselves, who REMOVED their response as it goes against their guidelines

The best meat I have ever tasted and I've tried a few butchers. Supermarket meat is plastic in comparison.

As far as my husband and I are concerned in respect of steak burgers,m and s are sacked! Swaledale tast better and cost slightly less

I am Mexican, and it's been really hard for me to find a good meat, my dad had a taco stand back in Mexico, so I love to cook them, Swaledale is the best meat by far I've ever tried in the 9 years I've been living in this country, worth every single pound.

I’ve ordered from Swaledale for a long time now and I can only describe them as exceptional! The quality and taste of the meat is really something. I like their ethos and story, so together with the meat quality, it’s a sound all round package. I would highly recommend Swaledale to others, I know my friends and family would certainly agree as well.

Had this website open on the tabs for about 6 months before purchasing. Was apprehensive after seeing some reviews here but decided to give 5* after the steaks that arrived all tasted exceptionally good!

Highly recommend this if you're thinking about trying it and I will be giving this website to friends to try.

I personally think they are great- tried almost every meat delivery service in the UK and for me, the quality of Swaledale is just the best. I only order unprocessed meats( so steaks, offal, roasting cuts) and they are always flavourful and delicious - prices went up recently which is a bit of a bummer but sadly I can't find an alternative for the quality!

Very efficient, delivery service. Well packaged and arrived, chilled despite the hot weather.
However, I made the mistake of buying five packs of Merguez sausages following the rave reviews. Unfortunately they are fatty and taste like ultra processed sausages. Nothing like the ones I buy in Sussex, but unfortunately my usual supplier has got temporary staffing problems. I think I’ve been misled by screened reviews on their website as another reviewer thought.
Very disappointing. I've now got five packs of sausages I don't know what to do with!