Swappa is sublime! Charming independent marketplace to buy and sell devices (esp. tech, phones). Bought a used phone at a great price (payment thru PayPal), arrived safely within a few days (and as de... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Electronics store
- Mobile Phone Shop
- Computer Shop
- Internet shop
- Online marketplace
- Second-hand Computer Shop
Information provided by various external sources
Swappa makes it safe and easy to buy and sell gently used technology, including smartphones, cameras, video games, tablets, laptops, watches, VR, electronics and more.
Buy and sell newish tech on Swappa
Written by the company

- Safe, friendly marketplace with less fees
- On Swappa you buy and sell directly with other users. Cutting out the middleman means you join a community market with the best prices and highest value.
Contact info
6324 N Chatham Ave, #309, 64151, Kansas City, United States
- 860-479-2772
- help@swappa.com
- swappa.com
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Used them in the past
Used them in the past. Very trust worthy company. MUCH MUCH MUCH better than eBay! Totally recommend!
Excellent deal on an iPhone 17 Pro Max!
I recently purchased an unlocked iPhone 17 Pro Max (512GB) on Swappa, and it was a great experience. The phone was exactly as described and even came with some extra accessories. Considering the specs, the price wasn’t too bad at all—definitely better than buying retail. I also asked the seller for expedited shipping and received the phone the very next day. Highly recommend this seller and Swappa for high-end tech!
Swappa makes another great platform…
Swappa makes another great platform possible for tech entusiast like me, we can make our sell or buy items from second hand to like new items. Trusted platform and reliable.
Great sellers timely delivery
Great sellers timely delivery
What you see is what you get!
Simple and safe
Simple and safe! I had a great experience with Swappa—the verification makes buying tech easy.
GREAT seller
GREAT seller. iPhone arrived AHEAD of scheduled delivery. Better shape than in the ad. 60-day return policy, and 1-year warranty. Seller accepts credit cards. Would DEFINATELY do business with this seller again...A++++++++
awesome iPhone for incredible Price.
I'm obsessed with value for money, and for my new phone I was looking in different places. When I saw Swappa I was a little skeptical, but I'm very happy with what I bought; the description perfectly matches what I received.
Everything was as described and…
Everything was as described and delivered even faster than it said it would had bad experiences with Back Market before so switched to Swappa this time around and it was the best decision I could've made
Swappa is a good site
Swappa is a good site, it has its flaws as everything goes through paypal but they do good work over there and they're very honest.
No issue
Very quickly I can find a decent deal…
Very quickly I can find a decent deal on what I need. If it shows up on my search, it is available.
I always shop with swappa
I always shop with swappa. It's that simple.
It worked the way it was supposed to
It worked the way it was supposed to. I got a phone that was used that wasn't broken or tore up like it's supposed to be. This is the bare minimum I expect is for it to be perfect. And it was so good job.
Everything went well
Everything went well. No issues. I feel like I paid a fair price for the tech I bought.
Swappa is my Go To for Phones…
All my smartphones have been purchased on Swappa (now 8, I believe) and every experience I have had through Swappa has been professional, quick, and had a happy outcome! I trust Swappa’s rating and verification system, they have great sellers, and I will continue to use Swappa for all my phone purchases.
Difficult to find seller reviews
Difficult to find seller reviews. Make this less of a chore. Aside from that, everything worked as expected.
Great experience selling on Swappa
Handful of times ive had to use Swappa…
Handful of times ive had to use Swappa staff and probably because they already vent the sellers.
So if you have good sellers you will seldomly need staff which is always prompt
Despite one can source lower prices elsewhere. You go to Swappa because you want the peace of mind that they will stand behind their service and make it right
Nice website
Nice website, reputable sellers, good buyer and seller protections, and fair prices.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








