SWA Sabers Reviews 

These sabers are so amazing. I recently got 3 of them and decided to purchase another one. I definitely recommend SWA Sabers as they have a lifetime warranty on their blades and of they break, they can replace it, making me less worried about using it for combat.

Order #5283. I ordered April 21st. I waited a month and a half before reaching out. I was told it would ship June 18th. It did not. I tried reaching out multiple times and have gotten no response. I have been waiting for 2.5 months. I am unable to even track the order using their website anymore. I am now thinking it might be a scam. I would not buy from them, it is not worth the headache. Even if they eventually come, it will not be worth the stress. UPDATE: 7/16 Still nothing from them. I have asked for a refund, and am hoping I can at least get my money back. UPDATE 2: 7/26 I have reported them on all platforms for their scam and have started the process of a charge back. I suggest that everyone do the same. UPDATE: 8/8 Still nothing from them. Obviously a scam. DO NOT BUY. Update: 8/21 They changed the status to delivered, but the date makes no sense. They said it would be ready soon in June, but the date delivered is marked in May. How could it already be here if we were discussing getting it shipped a month later? That was the one time they talked to me, and only lies and manipulation. They will not respond to me because they are cowards.

Lightsabers arrived. 1 of them was wrong but they sent the correct one free of charge and let me keep the one sent in error. I was dubious because of some negative reviews but this company has reassured me and kept their word every step of the way. The sabers are great quality. "Impressive, most impressive.".

I placed an order on May 9th as part of the buy-one-get-two deal. It is now July 4th and I have yet to receive an update, much less the product itself. I understand that the manufacturing process can take a while but almost two months with no communication is concerning. It has been “Ready to Ship” since May 25th. I emailed the seller just to ask for an update and never got a response. Hoping to get one here. Order number is 5880.

**UPDATE: it is now SEPTEMBER 21st and I still have heard NOTHING. No email, no response to my review, nothing.

**UPDATE #2: It is now NOVEMBER 16th and I still have not heard anything. I emailed them again and sent a message through shop and have gotten no reply. It really feels like I got scammed because I can’t even ask for a refund with how they are basically ignoring me. Do not recommend buying from them unless you’re okay with being scammed.

Order #5534. Ordered (2) in "Buy 1, Get 2 Free" on May 4, 2025. Only received confirmation email. Asked for update on May 26, 2025 with no response.

Received an email July 3, 3035 asking how I like the product, which I haven't received yet. "Track my order" feature on SWA website says "Order has been fulfilled.", and Shop app says it has been delivered. Spoiler alert: it hasn't.

Will be happy to update review once it's figured out, if the product is worth the price tag.

Not a happy customer at this time.

Update: Now August 3, 2025. No communication. Status of order has not changed at all.

Hoping negative reviews garner attention since that appears to have some effect on their communication.

Company is a scam. Don't buy anything during the "Buy 1, Get 2" promotion. This allows them to take your money and give you no opportunity for refunds when they fail to deliver.

Avoid at all costs.

swasabers.com : It's a fake website, a scam, at least for foreigners. It's an example of American theft. Don't make any purchases there. Find out who owns that domain, and go to their house to claim the swords.

I love the feeling of the lightsabers in my hand. and it is so fun to duel with

Well, so far after 4 months still no word on our order. We did manage to get a response after the first 3 months, in which they apologized, said it was an internal shipping error, and even gave us an extra saber as an apology...and now nothing for over a month. Nobody would even answer emails or chats on the website - except for one time. After trying to get someone to respond, usually sending a question every 30 minutes to an hour, I did (once) get a response saying that I was "spamming" the chat. After that, no further response. This was order #4367, by the way, and wow it has been hard not to think the whole thing is a scam...

When I was originally buying my sabers, I thought that it would arrive at least within a week, but now its allready been a mounth and it says the order is only "ready to ship". Im confident of the sabers quality, its just that my order 7767 has taken a mouth and I am worried. I hope you can do something to at least update me on how its doing.

Update: it arrived the same day as I added this review. The quality is good. But it still took longer than I thought to arrive.

Ordered on 7th May order 5751. Contacted company via email, chat on their website, Facebook and no response. Order shows ready from May 25th but not shipped. All I want to know is when I can expect my order. I have no problem waiting but it is alot of money for lack of communication. Very frustrating.

Absolute scam, customer service is shocking, they take your money & do not communicate. Avoid at all costs. If you want to lose money, then this is the site for you. Absolutely jokers

Not normally one to leave reviews but after having ordered on 06-may-2025, as of 29-jun-2025 I still have not received my order. The website and shop app tracking has shown preparing shipment/ready to ship since 20-may. I’ve emailed directly 3 times, via the shop app once and messaged their instagram twice. My only response was on may 16 telling me my order was due to ship on 21-may. I’ve had no response since.
Not exactly sure what to do now as my money was taken pretty quickly but since I’m not getting any response on trying to receive my order, I doubt I’d even get a response if I tried to cancel.

Edit: got an email on July 4th asking how my order went and if I’m happy with the product. I have not received the products and tracking on website still says “ready to ship”. Company needs a lot of work.

2nd edit: now jul 24th, still no response from swa sabers, still no lightsabers in my possession. Do not trust the influx of bots giving 5 star reviews. Now disputing this purchase with PayPal.

Ordered their "buy 1 get 2 free" on 05/04/25. As of 06/27/25, no product but they sure as hell took my money right away. Their site says "ready to ship" and has since 05/25/25. We have emailed them multiple times, reached out on their chat and reached out on Facebook. I received one 4 word statement yesterday after leaving a negative review on their site of "what's your order number" with 0 follow up. I have had to report them as a fraudulent business to my credit union to get my money back. They never responded to a request for a refund either. If I could give them 0 stars for abysmal customer service I would.

Edit - I neglected to mention that we DID get an automated response once, telling us to go to their shipping company, shop.app, yet when we did, they promptly sent us right back to these scammers.

Ordered 17 days ago and while that isn’t that long of a time span, it should be known that they advertise 3-5 business days then say after you order that it should take 3-4 weeks. Even so, you’d expect something but all I’ve received is the “order ready, June 11th” quotation and nothing else, not prepared for shipping or anything. Did some digging: reddit say they are a scam, the reviews on here advise against buying. Not the happiest I’ve ever been.

So it’s been a couple hours and SWA emailed and texted, good on them. They didn’t lash out at me or call me slurs, just a simple “Hey it’s *blank* from SWA sabers, hopefully you’ll change your review once you see the quality of our sabers. *insert tracking number*. Along with this came an email saying my order has been updated and a link to my tracking number. Sad to see it took a bad review for them to reach out and begin my order but hey at least they did. All in all I’ve definitely seen better customer service but also seen worse. I’ll leave another update once the sabers arrive. Thanks SWA

SWA has amazing products. I bought a few lightsabers and was more than impressed with them. The only thing was I had to wait a month to get them, they have poor communication, and the box was slightly damaged. Other than that, I loved them.

I am leaving this review to help others understand 1. The customer service is amazing - the shipping delays are from user error. You need to read the fine print. They make each order FRESH so your product is absolutely perfect and battle ready! They make seriously amazing products and are very helpful throughout the process. I received my order 3 weeks after placing it and it only took 3 days to ship after construction of the saber. 2. Everything was extremely high quality and an amazing product overall. I haven’t put it down since. So much fun to play with and looks super cool too. Made with high quality parts not cheap plastic. The wait time is absolutely worth the product.

They advertise 3-5 day shippping but I’m nearly at 2 months, still haven’t received the sabers my kids wanted and they are not responding to multiple emails, their online chat, and there’s no phone number to be found. Total scam and working with the back to get my money back. AVOID! Order #5559

Worse company ever. Took month to receive item. Have the right to dispute funds until I receive it. This is the company your deal with when they call you a scum and f#ck moron.

After doing some digging, I came to the conclusion that the 3-5 day shipping window was inaccurate due to the fine print under the saber stating that it may take up to 2 weeks to construct the saber if one is not already built. I placed my order on June 9th, and have had the second of 4 payments charged. I haven't even managed to get a response via their support email, or their Instagram page. I dont mind if it takes time for them to arrive, but I'd like a response to verify that they are at least working on the order. It was supposed to be a birthday gift, and being on the hook for almost $400 for items that I can not verify are going to arrive prevented me from getting a back up gift.

Update: 7/02/25
I received notice of the package shipping this morning. Before I left work, I was notified that the package had arrived. When I got home, I opened the outer sleeve and the box, and the items were better than I had originally thought they would be. After figuring out how to assemble them, I handed one to my girlfriend and we could not believe how well the motion tracking was for the sound fx. As far as the durability, we had a BBQ at work the following day. My bosses family came in, and his 2 younger kids asked if they could play with the sabers. I was skeptical at first, but after hearing them smack the tip of the sabers on the concrete several times and checking them, the most I was able to find was a scuff or 2 that I could wipe off with a damp paper towel. I changed the rating from 2 to 5 stars. My only complaint is that there wasn't good communication about the order status when I inquired about it.

Placed an order on May 9th during their "Buy 1-get-2 free" event. Order updates stopped at "confirmed" on May 25th.m, no explanation. Reached out for updates twice via email, as the Shop app SWA Sabers' website directs you to wouldn't update status. Finally contacted my bank to cancel the transaction in late June. Six weeks of wasted time and money, so don't bother with this company.