SWA Sabers Reviews 

Easy to order products, it was worth the wait to get my order, easy to use and you can swing it really hard, and the sound effects are great. I will definitely order more Sabers from you in the future

Couldn't be happier with the sabers, the customer service and the entire experience. I had purchased the buy one get two deal and my kids are so happy with them. I plan on purchasing my own now because im jealous of how much fun they are getting from them. The effects, the lights, and the music are all impressive. I sent a few emails to them during the shipping process and they answered me within an hour every time. I even got a discount code for my next purchase!

We ordered light sabers on May 7, 2025 and as of today (July 12, 2025) we have yet to receive our order. Upon checking our order status on their website, it says our order has been ready to be shipped since May 20 but has NOT shipped yet.
However, we received an email from SWA Sabers asking us how we like our product. We have emailed numerous times asking about our order, we are receiving no response. They have been paid, we just want the items we ordered.

They are SCAMMERS! Its been 9 weeks since my order #5718 was placed. The tracking info on their tracking page has not updated since week 3 and still says its waiting from an update from the shipper. I have tried multiple ways to contact them (Email, chat, ect.) with no response at all. At this point I just want a refund! I am now looking into legal options or how to report them to their states authorities.

I agree with the previous review. No communication and Shop is showing delivered but it has not arrived. Have emailed and no response.

I've tried contacting SWA Sabers via every method I could find. Website chat, email, ShopApp and have not received any response to date. My Order #5171 placed on April 11 and has never shipped despite being marked on the website as shipped on May 20 without any tracking info. While I know people who have received their sabers I'm starting to suspect this is just a scam and the positive reviews are from a few people who actually received a product.

Very high quality work for a really good price. Bought twice and there will be a third. Definitely recommend

Sounds and looks amazing. Solid hilt with good weight and a bright, durable blade. Would definitely recommend as a beginner saber.

Great products, really nice and well made. The wait was a bit longer than expected, but they did communicate with me throughout. To me the price and wait are worth it. Loads of fun. Thanks

Excellent quality products. I love the darth vader combat saber i bought plus 2 others for free which are also excellent. My biggest gripe and the only thing stopping me from giving 5 stars is communication, this company seriously needs to improve its customer service as i was beginning to think I'd been scammed before recieving tracking info as it was out for delivery. The shop app does not work and is a bad choice. So hopefully they improve their communication lines otherwise the only thing i wish my lightsabers had is the duel of the fates song since it plays on some of their ads. But for quality I've never had a better quality saber let alone 3 so i am happy but i understand why people are frustrated with the lack of communication.

Amazing sabers. Ordered three of them on June 10 and just got them two days ago. Wish they could have came earlier but I don’t know what exactly goes into the making and shipping of these items. It was worth the wait. Would order from SWA Sabers again!

Order number 5874.

I ordered the Buy 1 get 2 on May 9th. All I see on the website is "Order Ready on May 20th". After a few weeks of nothing I reached out twice, 2 weeks apart, using the chat function on their website and was told both times my order would "ship out next Wednesday".

I haven't gotten any tracking numbers.

I commented on a SWA Sabers post on FB and they reached out via FB messenger asking for my order number, I gave it to them and haven't heard back since.

On July 3rd I got an email asking me how much I like my Sabers.

I have emailed the company via their info email on their website and hopefully I get a response, because this is getting depressing.

product: stunning. customer service: top tier. all around a spectacular experience. love what these guys do, and you probably will too

I’m in the same boat as most other people that ordered the buy one get two deal it seems. I ordered on May 10 it’s now July 9 and still nothing no sabers. They only responded to only one email I sent and it was a what’s your order number email. I really want to like this company as I’ve heard they do quality work but my God their customer service is awful. I genuinely don’t mind waiting for quality work but the complete lack of communication is really frustrating and honestly disappointing. My order number is 5891. Hopefully this generates a response. I will happily change this review if I receive an update from SWA and/or my order.

I ordered the 3 for the price of 1 deal. Incredible product, as good as I could have hoped, looks great and works great. However, it took 40 days to receive my order and the customer service was very slow and poor. Overall, I recommend the product so far, but the wait time wasn’t ideal as it missed the whole of June.

The lightsaber is very bright for a hilt lit saber and it’s super customizable! The sabers feel nice I’m my hand and moving them makes it feel like I’m in the Star Wars universe!

These sabers are really well crafted and sturdy. I bought them as a buy one get two deal and was very happy with the purchase. The shipment took 3-4 weeks to ship out, as stated on the website. So if you don't mind waiting then I seriously recommend purchasing your saber from them. I had trouble operating the saber, so I contacted them on their website and someone responded right away, so customer service is also amazing.

Came right on my birthday and only took 3 weeks anytime I had questions they were quick to respond! Will be buying again!

I ordered in May. I understand that there is long wait times for orders to arrive. However, I have sent numerous emails and used the chat functions on the site to try and get updates. The order shows ready to ship since May 25 and I have no response or tracking of any kind. Would not recommend buying from this company.

These sabers are so amazing. I recently got 3 of them and decided to purchase another one. I definitely recommend SWA Sabers as they have a lifetime warranty on their blades and of they break, they can replace it, making me less worried about using it for combat.