Sweet One Confectionery Reviews 182

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Have ordered from Sweet One on several occasions. The ordering process is super easy, always delivered quickly and the sweets are ALWAYS so tasty! Customer service is on point, prompt replies and noth... See more

Rated 4 out of 5 stars

I enjoyed the order however I did order tongue painters and peach rings thinking they’d come separately but they were in the same bag. Just some feedback, I maybe missed it somewhere if I had to req... See more

Rated 5 out of 5 stars

My first time shopping with Sweet One and I'm certainly going to be heading back to their website. The website is easy to use, has a great choice and the entire process of ordering and paying etc wa... See more

Rated 5 out of 5 stars

I’ve used Sweet one since the beginning, and I have to say they are my favourite! Their range of products is very good, they are fantastic at contacting you if and when needed, delivery is always as d... See more

Company details

  1. Confectionery

Written by the company

Here at Sweet One we have a passion for bringing you all of the best sweet treats. We specialise in Pick n Mix and all of the most hard to find American, Aussie & New Zealand goodies! To place an order please just visit our website www.sweet-one.co.uk. If you have ordered from us before, all feedback is really appreciated!


Contact info

4.1

Great

TrustScore 4 out of 5

182 reviews

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Rated 5 out of 5 stars

Amazing value and great quality.

Amazing value and great quality.
Always happy to receive my parcels from sweet one. Delivery was extremely fast. Cannot fault you guys thank you so much. Now I’m off to eat some sweets :-D

1 June 2023
Rated 2 out of 5 stars

Order cancelled

Order cancelled, no reason, most stock, out of stock

19 May 2023
Sweet One Confectionery logo

Reply from Sweet One Confectionery

Hi Nicky, we did attempt to call and text you about this but it seems the mobile number was incorrect. I sincerely apologise for the inconvenience

Rated 1 out of 5 stars

Not satisfied at all

I ordered and paid £5 postage for next day delivery (in time for Easter) but the sweets arrived (at an address we are no longer at) 5 days later. All emails asking for a refund or for the items to be sent to our home address were ignored. The sweets are always nice but this is the second time customer service has been awful.

3 April 2023
Rated 5 out of 5 stars

Always a great experience! Brilliant customer service and products.

Have ordered from Sweet One on several occasions. The ordering process is super easy, always delivered quickly and the sweets are ALWAYS so tasty! Customer service is on point, prompt replies and nothing is ever too much of an ask when you contact them via social media. I will always recommend Sweet One to anyone wanting to buy pick & mix- go support your local small businesses!

4 April 2023
Rated 1 out of 5 stars

Half an order missing and they aren't…

Half an order missing and they aren't bothered . Say all boxes are photographed before they are sent out which they obviously aren't. They ignore messages and WhatsApp chat and don't seem to bother once they've got your money . Defo wouldn't buy from here again

10 March 2023
Unprompted review

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