Handbag was delivered on 1/7/2026 o opening package hand bag had scuff marks on front Sent e mail same day to Swolit telling of damage and asking for return procedure for refunds This was ignored,... See more
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I have had a number of bags from Swolit and I have never been disappointed. My last bag was a Navy bag but its so dark it appears black BUT I'm keeping it as it is excellent quality for the price.
Very easy to order. I had a bit of a problem, I emailed swolit who replied within a very short time, offered me a replacement straight away, kept me updated with delivery. Item received was lovely... See more
Company replied
Can't fault the quality of these bags and the customer service. Although I initially received the wrong bags in error, this was rectified very promptly by Mike via WhatsApp link on their website - ret... See more
Company details
- #42 of 45 best companies in Handbags Shop
- #39 of 40 best companies in Bag shop
- #10 of 10 best companies in Leather Products Manufacturer
- #29 of 30 best companies in Leather Goods Shop
- #4 of 4 best companies in Leather Goods Wholesaler
Written by the company
Here at Swolit.co.uk we try to exceed customer expectations, our customers come back time and again as they know they will receive quality products with Short Delivery times at realistic prices. If you are local to our Liverpool warehouse then please call in for a Cappuccino to see who we are and what we do :)
Contact info
SWOLIT Handbags, Dairy Business Park, L9 7BH, Liverpool, United Kingdom
- 0151 452 6684
- info@swolit.co.uk
- swolit.co.uk
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Hasn’t replied to negative reviews
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Please never stop selling the “Harley…
Please never stop selling the “Harley Davidson Wallet with RFID Steel Emblem, Silver Edition“
it’s my favourite wallet ever and once i’ve worn this one through i’ll be getting the exact same again bloody lovely wallet
Great service
I had an issue at first
But excellent customer service helped out and made a good impression
Thanks so much
Such a beautiful bag
Such a beautiful bag fabulous magenta color the suede is beautiful too!. Good size exactly what I was looking for. Incredible value for money and came in a really cool tote bag really nice touch. So many lovely bags I will definitely tell friends and family and would 💯 recommend this company.
These bags are fantastic.
These bags are fantastic, i have about 7 of them in different colours and styles. They always look smart but with a boho vibe. I recommend them to all the people who compliment them, and that's a lot. Love them!!
they don't respond!
I have contacted this company now 4 times! they will NOT respond. I have used WhatsApp, live chat and email yet still no response. It was regarding an order I placed with Debenhams for one of their bags. They won't even reply to Debenhams! shocking customer service.
First time ordered from here but was a…
First time ordered from here but was a bit dubious, took a few days to get my tracking number which made me nervous however I had no need to be ! The bag I received was beautifully packaged and the bag is perfect !
This is my second bag from swolit they…
This is my second bag from swolit they are great quality at a good price
Poor customer service. Slow delivery. Order out of stock
The bags look absolutely great on the website. Unfortunately delivery is very slow. It’s been a week & they still haven’t dispatched my order. In fact I received an email today to tell me that one of the items is now in fact out of stock.
It’s very frustrating that the communication was so slow, especially as the bag had been ordered for a holiday.
Definitely won’t be using them again.
I appreciate that these things happen but to wait a week to receive any kind of communication is extremely poor customer service.
Really fast delivery and great service
Really fast delivery and great service.
Very pleased with the audrey hepburn bag and great quality.
Bought 2 leather wallets as Christmas…
Bought 2 leather wallets as Christmas presents and both are made from beautiful supple leather. I am sure that the recipients will be delighted with them. Arrived very quickly and beautifully presented in gift boxes. Will definitely buy more leather goods from here.
Nightmare before Christmas purse & bag
Absolutely love my nightmare before Christmas
Bag & purse excellent quality I would definitely recommend to friends & family
Packaged fantastically & quick delivery.
Brilliant service,received in 2 days
Brilliant service,received in 2 days. Good safe secure package
Horrific service
Horrific service
Chasing up replacement for broken case used once since April
No replies to phone calls
Emails
Chat
Absolute joke no aftercare
Excellent product.
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