SydneyFX 

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Rated 1 out of 5 stars

Update on previous review. It’s now been 3 months since I’ve spoken to anyone from Sydney fx. No one answers my emails/messages/texts. My WhatsApp has been blocked. I’ve left messages with customer... See more

Rated 3 out of 5 stars

I've seen various improvements on the platform over the past few weeks. As I've been trading with them for a few months now i recently upgraded to a higher account type and i expected more. I've file... See more

Rated 1 out of 5 stars

Please, Need help ,please, any opinions ..!!! My partner invested a LOT of money, trusted FRANCIS FISCHER completely, until he started dealing without any permission at all and, all the money was g... See more

Rated 3 out of 5 stars

As a novice trader with no prior experience, I felt scared and confused when I approached several brokers with my hard-earned money. Unfortunately, none of them were willing to help me. But with Sydne... See more

Company details

  1. Investment service

Written by the company

We put people first, their financial capacities, goals and future plans. We take care of people who work in our company, our clients and the communities we have our branches.


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Rated 3 out of 5 stars

the cosumter service has been…

the cosumter service has been excellent, and kind to me. quick ro respond to my tickets and email, my account manager have been fantastic to work with, and I;m genuinely pleased with the trading experience. Huge tanks to Tony Garcia and sydneyfx team for thier support and guidance !

5 September 2024
Unprompted review
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Reply from SydneyFX

Hey Peter,


Thank you so much for your kind words! We're thrilled to hear that you’ve had a positive experience with our customer service and your account manager, Tony. We strive to provide top-notch support and guidance, so it’s great to know we’ve met your expectations. Happy trading, and we’re here whenever you need us!

Best regards,
SydneyFX Team

Rated 4 out of 5 stars

The sales member spent time explaining…

The sales member spent time explaining what they do and how it works, he even help sort out a digital wallet for me(well showed me how to do it more like.)
Got a bit uncomfortable at the end when I was told the amount that they are looking for me to invest, but worth the effort. Def. something to look at later down the line when I have the money to invest.

23 August 2024
Unprompted review
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Reply from SydneyFX

Hey Ian,

Thank you for sharing your experience with us! We’re glad to hear that our team took the time to explain everything and assist with setting up your digital wallet. We completely understand that investing is a big decision, and we’re here whenever you feel ready to take that next step. Looking forward to seeing you again down the line!

Best,
SydneyFX Team

Rated 5 out of 5 stars

I as very happy using this company

I as very happy using this company
I was always in contact with Adam he was very polite and helpful and if I had a problem he was always at the end of the phone so all good as far as I’m concerned thank you adam

30 August 2024
Unprompted review
SydneyFX logo

Reply from SydneyFX

Hi Mrs Mandy,

Thank you for sharing your experience! We're glad to hear that Adam was able to assist you and provide the support you needed. We strive to ensure our clients feel valued and supported at every step. If you have any more questions or need further assistance, Adam and the rest of our team are always here for you!

Best regards,
SydneyFX Team

Rated 3 out of 5 stars

Trading Made Easy

SydneyFX has made trading easy. With all the tools and extensions available who would’ve thought that investing in assets would require less than a few minutes. Love this firm.

22 August 2024
Unprompted review
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Reply from SydneyFX

Hi Samuel,

Thank you for your feedback! We're thrilled to hear that our platform's tools and extensions have made your trading experience smooth and efficient. Making investing accessible and straightforward is our goal, and we're glad to know you love trading with us. We're here to support you every step of the way!

Best regards,
SydneyFX Team

Rated 3 out of 5 stars

The service and transparency of the…

The service and transparency of the account managers add to the trading experience. With all the trading options available there's room for beginners and professional day traders.
Ive been trading forex for years now and to find a firm with endless trading options and low commissions is a win. Thanks to my advisor Michael Miller for his support from the start.

23 August 2024
Unprompted review
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Reply from SydneyFX

Hey Sean,

Thank you for sharing your experience! We're delighted to hear that our service, transparency, and diverse trading options have made a positive impact on your journey. Providing a platform that caters to both beginners and seasoned traders is what we strive for, and it's fantastic to know that Michael Miller has been supportive throughout your trading experience. Your satisfaction is our priority, and we're here to continue supporting your success!

Best regards,
SydneyFX Team

Rated 3 out of 5 stars

Personal trading experience

I was always looking for personalized trading experience and when I joined SydneyFX I asked specifically for that not knowing if I would receive it. My assigned manager Scott gave me what I was looking for. He was attentive to my questions in every realm that it was, and he was by my side for all purposes.

28 August 2024
Unprompted review
SydneyFX logo

Reply from SydneyFX

Hi Leon,

Thank you for your kind words! We’re thrilled to hear that Scott has been able to provide the personalized trading experience you were seeking. At SydneyFX, our priority is to ensure every client feels supported and valued, and it’s great to know that Scott has been attentive and by your side throughout your journey. We look forward to continuing to assist you in achieving your trading goals!

Best regards,
SydneyFX Team

Rated 3 out of 5 stars

Sceptical at first but am so happy

I has sceptical thoughts about SydneyFX since they asked for a $250 initial deposit, but I gave in because I really wanted to try it. After getting into and talking to the agents, it's been so lovely. Everything I have seen and been guided through has been easy to understand. I am so happy to actually give them a chance because it has done nothing besides provide me success.

26 August 2024
Unprompted review
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Reply from SydneyFX

Hi James,

Thank you for sharing your experience! We understand that starting with an initial deposit can feel like a leap of faith, and we’re glad you decided to give SydneyFX a chance. It’s great to hear that our team has made your trading journey smooth and that you’ve found success with us. We’re here to continue supporting you every step of the way.

Wishing you even more success ahead!

Best regards,
SydneyFX Team

Rated 3 out of 5 stars

Detailed Explanations

I want to thank Sarah Levin for her detailed explanations. I had trouble setting up stop loss orders and the like and Sarah helped explain the importance to me along with guiding me through the process. Her support has made my experience here much more pleasant.

19 August 2024
Unprompted review
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Reply from SydneyFX

Hey Demi,

Thank you for your kind words! We’re glad to hear that Sarah Levin was able to provide the support and guidance you needed. Setting up stop-loss orders is crucial, and it’s great to know that Sarah’s explanations helped you understand and navigate the process smoothly.

We’re always here to ensure your trading experience remains pleasant and informed. Happy trading!

Best regards,
SydneyFX Team

Rated 3 out of 5 stars

Easier than expected

Trading with the SydneyFX has made my journey much easier than expected. Setting up my live accounts with Gio Beckerman my account manager was quick and easy. That same day I funded my account and already on our next call I was making trades. Quick and steady.. Gio assured me that there's no pressure from the firm but I was just too excited.
Hoping to withdraw my funds already and enjoy the fruits of my labor.

21 August 2024
Unprompted review
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Reply from SydneyFX

Hello Evan!

Thank you for sharing your experience! We’re delighted to hear that your journey with SydneyFX, especially with the guidance of Gio Beckerman, has been smooth and exciting. It’s great to know that you felt comfortable and unpressured while making trades so quickly after setting up your account.

We look forward to seeing you enjoy the results of your hard work and are here to assist with any future needs. Happy trading!

Best regards,
SydneyFX Team

Rated 3 out of 5 stars

been trading with SydneyFX for over six months now

been trading with SydneyFX for over six months now, and I'm really happy with how things are going. I'm not great with tech, but Oscar Bloom has been a lifesaver. He's always there to help me out and makes sure I understand everything.

The leverage rates are pretty good, and I've been able to make the most of my trades without taking on too much risk. Withdrawals have been easy, and my profits are steadily going up. SydneyFX has made trading feel safe and straightforward for me, and I'm excited to keep going with them.

20 August 2024
Unprompted review
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Reply from SydneyFX

Hi Joe !

We’re thrilled to hear that your experience with SydneyFX over the past six months has been so positive! It’s great to know that Oscar Bloom has been a reliable support for you, especially with the tech side of things. We’re glad our leverage rates and straightforward withdrawal process have made your trading journey both profitable and secure. Thanks for your continued trust in us—we’re excited to see your success grow!

Best regards,
SydneyFX

Rated 5 out of 5 stars

Iain Gentles - review of Sydneyfx

I recently wrote that Sydneyfx had tried to stop me withdrawing money from my account. I can now advise that thanks to Anthony Moreno I have been reacquainted with the total amount of my funds! Although a slightly long winded process I now understand more about the issues I faced! I am most grateful to Anthony for his patience and understanding and the time he took to help me with my account. He has restored my faith in Sydneyfx - Thank you 👏

18 August 2024
Unprompted review
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Reply from SydneyFX

Dear Iain,

We appreciate you taking the time to update your review. We're glad to hear that Anthony Moreno was able to assist you and help you fully understand the process. We strive to provide support and transparency to all our clients, even if it takes a bit longer than anticipated. It’s great to know that your faith in SydneyFX has been restored, and we’re here to continue providing the assistance you need as you move forward.

Best of Luck,
SydneyFX

Rated 5 out of 5 stars

SydneyFX is a great company and my…

SydneyFX is a great company and my broker Oscar was amazing. He helped me through the entire process as I was new to the world of trading. He was not only professional but also informative, patient, reliable, available and attentive to all my trading questions and queries. Because of his expertise guidance, I made a profit. If anyone is thinking about trading whether it be for the first time or if you’re an expert, I encourage you to check out Sydney FX and ask for Oscar - you will be pleased you made that move.
Thank you again Oscar!

29 July 2024
Unprompted review
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Reply from SydneyFX

Hi Annette !

We’re so glad to hear that you had such a positive experience with Oscar and that his guidance helped you achieve a profit! It’s fantastic to know that he made your introduction to trading smooth and enjoyable. Your kind words mean a lot to us, and we’re thrilled you’d recommend SydneyFX to others. We’ll be sure to pass along your thanks to Oscar—he’ll be delighted!

Here’s to more successful trades ahead,
SydneyFX

Rated 3 out of 5 stars

I have been trading for three years and…

I have been trading for three years and recently had the chance to try out SydneyFX's platform for the first time. I was impressed with the platform's appearance and appreciated the access to markets it offered. The sign-up process was easy, as was funding my account. Whenever I had contact with customer support, they were available and friendly. Overall, my experience was good and I hope it continues to be so

14 August 2024
Unprompted review
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Reply from SydneyFX

Hi John,

Thanks for sharing your experience! We’re thrilled to hear that you were impressed with our platform and found the sign-up and funding processes smooth. It’s great to know that our customer support team was there for you whenever you needed. We’re glad you had a positive experience and look forward to continuing to meet your expectations.

Best regards,
SydneyFX Team

Rated 3 out of 5 stars

Satisfied first time trader at SydneyFX…

Satisfied first time trader at SydneyFX from all the reviews I read I had to join this firm and I'm glad I did. The rates are reasonable.

12 August 2024
Unprompted review
SydneyFX logo

Reply from SydneyFX

Hey Josh !

We’re delighted to hear that you’re satisfied with your first experience at SydneyFX! It’s great to know that our rates and services met your expectations. Welcome aboard—we’re glad you chose to join us!

Best regards,
SydneyFX Team

Rated 3 out of 5 stars

Satisfied

Been trading with SydneyFX for a few months now and have been satisfied more than ever. The platform is very accommodating making the trading ordeal an enjoyable experience.

12 August 2024
Unprompted review
SydneyFX logo

Reply from SydneyFX

Hi Terry,

Thanks for the great feedback! We’re thrilled to hear you’re enjoying the platform and finding trading with us a positive experience.

Best regards,
SydneyFX

Rated 3 out of 5 stars

From the very first phone call I got…

From the very first phone call I got from my account manager I knew I’m in good hands. As a beginner I wanted to have as much information and understand why open this trade and how. Paul explains everything to me everything in a simple and articulate manner, he’s available in whatsapp and email, and if not, customer support is out there all the time. I couldn’t be more satisfied from Sydney’s service I hope the experience will stay positive.

29 July 2024
Unprompted review
SydneyFX logo

Reply from SydneyFX

Hi Bailey,

Thank you for the wonderful feedback! We’re thrilled to hear that Paul was able to guide you clearly and effectively, and that our support team has been there for you whenever needed. It’s great to know you’re satisfied with our service. We’re committed to maintaining this positive experience for you.

Best regards,
SydneyFX

Rated 3 out of 5 stars

A firm for all

A firm designed to suit all traders. Old young inexperienced they can handle all. The account managers are very well trained being that I got assigned someone new almost a week into setting up my account. Both of them are very professional in trading and know what they're talking about. Thanks to my assigned account manager John Cooper for his advice and help through this all. It's been rough financially but thankfully I'm getting out of my debts thanks to trading with Sydneyfx.

7 August 2024
Unprompted review
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Reply from SydneyFX

Dear Alicia,

Thank you for your kind words! We’re thrilled to hear that our team, including your account manager John Cooper, has provided you with the support and expertise you needed. It’s great to know that SydneyFX has played a part in helping you navigate these challenging times and that you’re on your way to financial recovery. We’re here to support traders of all levels and are glad to have been part of your journey.

Best regards,
SydneyFX Team

Rated 3 out of 5 stars

Personal trading experience

I was always looking for personalized trading experience and when I joined SydneyFx I asked specifically for that not knowing if I would receive it. My assigned manager Kevin gave me what I was looking for. He was attentive to my questions in every realm that it was, and he was by my side for all purposes.

30 July 2024
Unprompted review
SydneyFX logo

Reply from SydneyFX

Hi Christopher,

It’s fantastic to hear that Kevin delivered the personalized experience you were hoping for when you joined SydneyFX. We know how important it is to have someone by your side who truly listens and supports you in every aspect of trading. Your satisfaction is exactly what we strive for, and we’re glad Kevin was able to provide that for you.

Thanks for choosing SydneyFX,
SydneyFX Team

Rated 3 out of 5 stars

In the world of trading

In the world of trading, it's essential to take it slow and learn and it's also true when you're dealing with platforms like SydneyFX. The platform is full of features and tools that can help you make informed decisions about your trades, but to fully utilise them, you need to understand how they work. So, take your time with SydneyFX, learn the ins and outs of the platform, and slowly build your trading skills. Remember, success in trading doesn't happen overnight. It's a continuous learning process that takes time and patience. With SydneyFX, you have a partner who understands this process and supports you every step of the way.

6 August 2024
Unprompted review
SydneyFX logo

Reply from SydneyFX

Hey Dear Spencer,

Thanks for sharing such insightful advice! You’re absolutely right—trading is a journey that requires patience and a willingness to learn. We’re glad to hear that you’re taking the time to explore all the features and tools SydneyFX offers. Success in trading is indeed a continuous process, and we’re here to support you every step of the way. Keep building those skills—we’re excited to see where your journey takes you!

Best regards,
SydneyFX

Rated 3 out of 5 stars

Fair Experience

Trading with this firm has been quite the fair experience. I’m a trader of years and I sense when things are about to go wrong. I have moved through a lot of firms and been through a lot of ups and downs.
This firm provide individual attention to all their clients and knows when to give the trader the space they need. They are not pushy or convincing and I have enjoyed being paired with my account manager Daniel Russo.

2 August 2024
Unprompted review
SydneyFX logo

Reply from SydneyFX

Hey Andrew ,

We appreciate your feedback and are glad to hear that your experience with SydneyFX has been fair and positive. It’s great to know that you value the individual attention we provide and that you’ve found the right balance of support with your account manager, Daniel Russo. We understand the importance of giving traders the space they need, and we’re pleased that our approach has resonated with you. Thank you for choosing to trade with us.

Best regards,
SydneyFX

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