SydneyFX 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Update on previous review. It’s now been 3 months since I’ve spoken to anyone from Sydney fx. No one answers my emails/messages/texts. My WhatsApp has been blocked. I’ve left messages with customer... See more

Rated 3 out of 5 stars

I've seen various improvements on the platform over the past few weeks. As I've been trading with them for a few months now i recently upgraded to a higher account type and i expected more. I've file... See more

Rated 1 out of 5 stars

Please, Need help ,please, any opinions ..!!! My partner invested a LOT of money, trusted FRANCIS FISCHER completely, until he started dealing without any permission at all and, all the money was g... See more

Rated 3 out of 5 stars

As a novice trader with no prior experience, I felt scared and confused when I approached several brokers with my hard-earned money. Unfortunately, none of them were willing to help me. But with Sydne... See more

Company details

  1. Investment service

Written by the company

We put people first, their financial capacities, goals and future plans. We take care of people who work in our company, our clients and the communities we have our branches.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Overall, it's a solid firm

Overall, it's a solid firm, and I’ve had a positive experience with them. If I were to be really nitpicky, I’d say that the deposit and withdrawal process could be a little faster. However, they are completed at a reasonable pace, so I’m still very satisfied with how everything is handled. The platform itself is well-designed -user-friendly and free of unnecessary clutter or spam content, which makes for a much smoother trading experience. It allows traders to focus on what really matters: making trades and putting their best effort forward.
A special thanks to my mentor, Steve Vogel, who has been there for me from day one and played a key role in my progress.

6 November 2024
Unprompted review
SydneyFX logo

Reply from SydneyFX

Dear Dan,

It’s great to hear you’ve had a solid experience with SydneyFX overall! A smooth, clutter-free platform definitely makes trading easier. While the deposit and withdrawal process could be slightly faster, it’s good that the pace is reasonable. Special mention to Steve Vogel for being such a helpful mentor in your journey—sounds like he’s been instrumental in your progress. Keep up the good work!

Best Regards,
SydneyFX Team

Rated 4 out of 5 stars

Joe Kent

Joe Kent was a very professional and patient Manager who explained every step very clearly to me. I was never in any doubt what was being explained to me and answered all my questions very well so I understood the issues at hand. I got good returns on my initial deposit which was a very pleasing outcome.

5 November 2024
Unprompted review
SydneyFX logo

Reply from SydneyFX

Dear Nigel,

It’s great to hear that Joe Kent provided clear and professional guidance throughout your trading experience. His patience and thorough explanations helped you understand the process, leading to a positive outcome with good returns. Sounds like SydneyFX has earned your trust!

Best Wishes,
SydneyFX Team

Rated 4 out of 5 stars

The experience and knowledge of Giio…

The experience and knowledge of Giio coupled with his gregarious personality contributed to a transparent and supportive experience.
I was impressed with the results and success rate of the trades entered.
Anthony deserves a genuine mention for allowing me to withdraw my funds due to personal issues whilst reassuring me that as long as I want there will be opportunities to work with Sydney fx.
Thank you for the experience it is inevitable I will be investing with Sydney fx in the future.

30 September 2024
Unprompted review
SydneyFX logo

Reply from SydneyFX

Dear Leon,

Thank you for your kind words and for sharing your experience with us! We're delighted to hear that Gio’s knowledge and personality made your journey with SydneyFX both transparent and supportive. It's great to know that you were impressed with the trading results and that Anthony provided you with the flexibility and reassurance you needed during a challenging time. Your satisfaction is our priority, and we're grateful for the trust you've placed in us. We look forward to the opportunity to work with you again whenever you’re ready to invest.

Best regards,
The SydneyFX Team

Rated 5 out of 5 stars

highly recommend

highly recommend
I have joined SydneyFX several years ago and I have only good things to say. I decided to come on here and share my experience for others to benefit from this amazing broker. They have done me only good from the day I started doing business with them. I have recommended SydneyFX to several of my friends and each one has given me good feedback. My account manager for a while now has been Sean Kean and he has truly been such a big help. I cannot complain. I want to thank SydneyFX for being bringing such a big light to my life.

28 October 2024
SydneyFX logo

Reply from SydneyFX

Dear Gavin,

Thank you so much for your wonderful feedback! We’re thrilled to hear about your positive experience with SydneyFX over the years. It’s fantastic to know that you’ve found success and support through our platform and that Sean has been instrumental in your journey. We appreciate your recommendations to your friends, and we're grateful to have you as part of our community. Thank you for allowing us to be a part of your trading journey!

Best regards,
The SydneyFX Team

Rated 5 out of 5 stars

I ventered into the scary world of…

I ventered into the scary world of investing with the help of Oscar Bloom,what a patient man. Unfortunately due to situations outside of Oscar's control, I decided not to go ahead, and withdrew my initial investment. Thank you Oscar for your time and patience.

25 October 2024
Unprompted review
SydneyFX logo

Reply from SydneyFX

Dear Keith,

Thank you so much for your honest feedback. We completely understand that investing can be a daunting journey, and we appreciate you giving us the opportunity to help. Oscar is indeed a valued member of our team, known for his professionalism and patience, and we're glad to hear he provided the support you needed. Should your circumstances change or if you have any questions in the future, we’re always here to assist.

Wishing you all the best,
The SydneyFX Team

Rated 3 out of 5 stars

Great Service

Working with Sydney FX has been a great advantage. The platform's many features and resources have helped me a lot.
Sydney Fx holds customer service as a top priority, and my account manager, David Zachs, is my number one support system. Without his help, I would be way back where I started. With all the options that Sydney FX offers, from currency pairs to commodities, options are available for all trading skill levels. Thank you to Sydney FX for providing me with trading opportunities I couldn’t find elsewhere.

25 October 2024
Unprompted review
SydneyFX logo

Reply from SydneyFX

Dear Anthony,

Thank you for your thoughtful review! We’re delighted to hear that working with SydneyFX has been advantageous for you. It's wonderful to know that David Zachs has been a strong support system and that you've found our platform's diverse offerings beneficial. Our priority is to provide an exceptional experience for traders of all skill levels, and your success is what drives us.

We appreciate your trust,
The SydneyFX Team

Rated 5 out of 5 stars

Oscar Bloom is the complete professional

Oscar Bloom helped me through the signing up process with complete professionalism and sound business acumen. Being elderly, I needed a lot of help, and this was given with patience and understanding. He also has a sense of humour, which aided the journey into the unknown territory of investments for me. I completely trust Oscar, and I can highly recommend him. Thank you so much, Oscar!

15 October 2024
Unprompted review
SydneyFX logo

Reply from SydneyFX

Hey Rodney !!

Thank you for your wonderful feedback! We're thrilled to hear that Oscar Bloom provided you with such professional, patient, and personalized support during the sign-up process. It’s great to know that his humor and guidance made the journey into investments more comfortable for you. We’re proud to have him as part of our team, and we truly appreciate your recommendation! If you need anything in the future, don’t hesitate to reach out.

Best Wishes,
SydneyFX.

Rated 3 out of 5 stars

My account manager Daniel Martin is…

My account manager Daniel Martin is extremely patient with me as I literally had no idea how any of this works and is also very knowledgeable about the markets and has got my account off to a great start. Thank you Daniel

14 October 2024
Unprompted review
SydneyFX logo

Reply from SydneyFX

Hey Lynne,

Thank you for sharing your positive experience with us! We're glad to hear that Daniel Martin has been able to guide you so well through the process. It's great to see you're off to a strong start, and we look forward to continuing to support your trading journey.

Best Regards,
SydneyFX

Rated 1 out of 5 stars

Well known professional scammers

Sydney FX is now well known to be scammers. Do your research and don't believe good reviews. All agents are using alias names and you call from a different phone number every time. Non of my crypto wallets will deal with Sydney FX and they have blocked me from transferring money to SydneyFX,. That in its self must be a red flag to everyone. I lost a large amount of money because of Sydney FX incompetent account management. They will continuously call you asking for more money and try many tactics to trick you into putting more money in. They can be very nice and convincing, but in reality, they are heartless people. There is no licensed broker using the SydneyFX trade name and domain in the Cyprus Securities and Exchange Commission (CySEC) database. The Australian Securities and Exchanges Commission (ASIC), has issued a warning that SydneyFX is a scam.

29 February 2024
Unprompted review
Rated 5 out of 5 stars

prompt services very reliable good…

prompt services very reliable good communications very patient from the staff members of sydney fx Especially Milton Michalis , i will be more than happy to refer most of my friends and family to Sydneyfx.

11 October 2023
Unprompted review
SydneyFX logo

Reply from SydneyFX

Hey Apo Kurucake

Thank you for your kind words! We're thrilled to hear that you had such a positive experience with our team, especially Milton Michalis. Your trust and willingness to refer friends and family mean a lot to us, and we’re committed to continuing to provide reliable service and support for all your trading needs at SydneyFX!

Best Wishes,
SydneyFX

Rated 1 out of 5 stars

Would not recommend this company.

I would not recommend this company. I was not in control of my money. Very helpful initially but withdrawal of large amounts was never arranged. Lots of delay excuses being used. I am now trying to recover my money through my credit card company. Very stressful experience.

16 September 2024
Unprompted review
SydneyFX logo

Reply from SydneyFX

Hey Janet,


Your accusations are completely false and baseless. SydneyFX operates with full transparency, and all withdrawals are processed according to standard procedures. If you're facing delays, it's likely due to not following the correct steps. We don't appreciate attempts to smear our reputation with misleading claims—take responsibility for your own actions and do your due diligence next time.

For the ones who read this review we wanted to share the actual facts so you won't be deceived by haters. Do your homework and join the Bitcoin revolution like Elon Musk, Bill Gates, Lionel Messi and many more. We'll be happy to be your partners for the future of online trading.

Best Regards,
SydneyFX

Rated 3 out of 5 stars

if you can still take some money here…

if you can still take some money here please do and never come back again making your due research before any platform should really be envisaged. companies in the trading space know what they provide is reliability. Lithium(LLC) wont make your experience feel forced or tedious any platform not allowing that is not Relaible

25 September 2024
Unprompted review
SydneyFX logo

Reply from SydneyFX

Hey Ben,

It's important to approach any financial decision with thorough research and due diligence. Every trading platform and financial institution should be evaluated carefully. At SydneyFX, we take great pride in offering a platform that is built on transparency, security, and the trust of our clients. Our priority is to ensure a reliable and seamless trading experience for everyone. We wish you the best in your future endeavors and always encourage traders to make informed decisions.

For the ones who read this review we wanted to share the actual facts so you won't be deceived by haters. Do your homework and join the Bitcoin revolution like Elon Musk, Bill Gates, Lionel Messi and many more. We'll be happy to be your partners for the future of online trading.

Best wishes,
SydneyFX team.

Rated 5 out of 5 stars

Top class representative of SydneyFx

I read an article in the news and I registered myself with SydneyFX. From that moment on a representative call Anna McClain contacted me and she guided me to go through process of investing with the company. Anna was honest from day one with her dealings with me She is very knowledgeable informative and a real human being. She wasn’t pushy and disrespectful of me. I find her very reliable and look after my account like her own. I recently facing some calamity in my family and Anna has been truthful and protected my account and look out for my best interest. If anyone out there looking for an investment agent - look no further Anna will be the right person for you.
Sydney Fx may not have 5 star review now but if SydneyFx have agent like Anna throughout the company they will have a 5 star instant review !!! We still have a lot of work to do but with Anna’s expertise I have no doubt that my account will be healthy and stable and make more money in due course! Thank you Anna

24 September 2024
Unprompted review
SydneyFX logo

Reply from SydneyFX

Hey Salina & Rahim !

Thank you for your heartfelt feedback! We're glad to hear that Anna McClain has provided you with such exceptional support and guidance throughout your investment journey. It’s wonderful that her honesty, professionalism, and care for your account have stood out to you, especially during a challenging time. We're confident that, with her expertise, your account will continue to thrive. We appreciate your trust in Anna and SydneyFX, and we’re here to support you every step of the way!

Best Wishes,
SydneyFX Team

Rated 5 out of 5 stars

A really pleasant experience.

I can't speak highly enough about my account manager, Daniel Martin. From the beginning, he explained everything extremely well to me, and I am now beginning to see some excellent results. Before this, I knew nothing about trading beyond what I had learned in school. It's still all a little scary but also enjoyable. Many thanks to Daniel and the team at SydneyFX

19 September 2024
Unprompted review
SydneyFX logo

Reply from SydneyFX

Dear Martyn,

Thank you for your feedback! We're happy to hear that Daniel has provided you with clear guidance and that you're starting to see great results. It's fantastic that you're finding trading both enjoyable and rewarding, even with the initial uncertainty. We appreciate your trust in Daniel and the SydneyFX team!

Best Regards,
SydneyFX

Rated 1 out of 5 stars

Beginning to wonder

Been trying to withdraw my money and keep getting excuses. The funds are needed to help pay for my mothers funeral qhitchi have explained to Oscar Bloom. Today the arranged day of with draw he messaged me saying he was not feeling well so would contact me next week and then refused any more contact. The call centre kept saying message has been sent to supervisors and they would call me. 7 calls now and now they just hang up I'm beginning to wonder if I will ever get any money back

18 September 2024
Unprompted review
SydneyFX logo

Reply from SydneyFX

Dear Douglas,

After reviewing the case, we made multiple attempts to contact you over the past two days, with no response.
We are surprised by this review, given our efforts to reach out many times without success. Please ensure you're available for further communication so we can resolve this matter.

Best Regards,
SydneyFX

For the ones who read this review we wanted to share the actual facts so you won't be deceived by haters. Do your homework and join the Bitcoin revolution like Elon Musk, Bill Gates, Lionel Messi and many more. We'll be happy to be your partners for the future of online trading.

Rated 5 out of 5 stars

Guidance and support from account…

Guidance and support from account manager Michael Klein has been superb

12 September 2024
Unprompted review
SydneyFX logo

Reply from SydneyFX

Thank you for sharing your experience! We're glad to hear that Michael Klein has provided you with excellent guidance and
support.

Best wishes,
SydneyFX.

Rated 5 out of 5 stars

Great company

Great company, Adam was with me every step of the way.

12 September 2024
Unprompted review
SydneyFX logo

Reply from SydneyFX

Thank you for your feedback!

Best Regards,
SydneyFX

Rated 5 out of 5 stars

So far I have had great experience with…

So far I have had great experience with SydneyFX. I have received educational and help with all my trading. The relationship that Joseph Kent has built with me is superb as he keeps me up to date with everything daily.

12 September 2024
Unprompted review
SydneyFX logo

Reply from SydneyFX

Thank you for your kind words! We're glad to hear Joseph Kent has provided you with the support and education you need to succeed in trading. We look forward to continuing our journey with you.

Best regards,
SydneyFX.

Rated 2 out of 5 stars

Terrible customer support at a difficult time

I have been trying to contact SydneyFX now for sometime regarding my father passing away and needing to transfer to myself or withdraw to a new account.
Sadly, despite being told that someone has tried (No evidence of this at all) no action has been taken and no help offered.

I need this addressing ASAP.

11 September 2024
Unprompted review
SydneyFX logo

Reply from SydneyFX

Dear Glenn,

We’ve reviewed the case and found no account associated with the details provided. If you want this resolved, you’ll need to contact our support team immediately with the correct information.

For the ones who read this review we wanted to share the actual facts so you won't be deceived by haters. Do your homework and join the Bitcoin revolution like Elon Musk, Bill Gates, Lionel Messi and many more. We'll be happy to be your partners for the future of online trading.

Best Regards,
SydneyFX

Rated 4 out of 5 stars

I've just finished a week's trial…

I've just finished a week's trial investing in SydneyFX. It was a very interesting experience. My mentor/guide was Oscar B who was polite, helpful and friendly as he guided me through the processes. That I did not fully commit after the trial was because of a lack of commitment on my part and had nothing to do with Oscar or the company. I may go back to it in the future.

6 September 2024
Unprompted review
SydneyFX logo

Reply from SydneyFX

Hi Robert,

Thank you for giving us a try! We're glad you found the experience interesting and appreciated Oscar's guidance. Commitment to trading is a personal journey, and we respect your pace. Should you decide to explore more in the future, we’d be happy to welcome you back. All the best in your endeavors!

Warm regards,
SydneyFX Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look