Amazing customer service via Whatsapp & on the phone. Assisted promptly when my parcel was delayed - DPDs fault, and when I was facing some fitment issues the rep on the phone was quick to understan... See more
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Review summary
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Great value for money, postage not too pricey, and delivered in good time. Products seem superb quality and defiantly great value for money. Packaged well and items all correct. Very happy with this... See more
T-Mex Express offer a great range of PVC Pipe fittings and products at a good price. Their service is second to none; the goods were dispatched in time and in full with no hassle. Hannah was quick to... See more
Was great finding a supplier close to where I was working.That stocked the pvc fittings i was looking for locally.Otherwise I would have gone to our regular supplier that is based in the north.And wou... See more
Company details
- #3 of 6 best companies in Irrigation equipment supplier
- #54 of 107 best companies in Building Materials Supplier
- #3 of 4 best companies in Hose supplier
- #6 of 10 best companies in Pipe supplier
- #23 of 53 best companies in Plumbers' merchant
- #3 of 4 best companies in Water works equipment supplier
About T-mex Express
Written by the company
At T-mex Express, we are more than just a business; we are a family united by a common passion for engineering and a dedication to providing top of the range engineering & irrigation products. Founded with the goal of delivering quality products at great prices and with lightning-fast delivery times.
T-mex is a proud family-owned and operated business. Our journey began with a shared dream to create a one-stop shop for engineering and irrigation products that are reliable, affordable, and readily accessible. Drawing upon our combined expertise in engineering and agriculture, we set out to offer you the best solutions available on the market.
Our mission is simple yet profound: To empower individuals, and business by providing them with the essential tools and equipment they need for engineering & irrigation projects. We believe that access to high-quality products should not come at a premium, and we are committed to making these resources accessible to everyone.
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Contact info
Moat Farm, Green Lane, ME17 3ES, Maidstone, United Kingdom
- 01622470047
- sales@t-mex.co.uk
- t-mex.co.uk
4.7
Excellent
260 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 48 hours
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What an excellent company
What an excellent company . They are a great help whenever they are called upon . Have never let me down and are a go to firm when I need anything fabricated . Can’t show how good this company is if there was 10 star rating they would be getting them hands down..
16 October 2024
Reply from T-mex Express
Thank you so much for your incredible feedback! We’re thrilled to hear we’ve consistently met your expectations. Your trust and support mean the world to us. If you ever need anything in the future, we’re always here to help!
Reply from T-mex Express
Thank you for your feedback! We’re happy to hear that you found the ordering process easy and that you were pleased with our range and delivery speed
Reply from T-mex Express
Thank you for your kind words! We’re so glad to hear you had a great experience with our team. We truly appreciate your support.
Thanks so much for sending my order so…
Thanks so much for sending my order so quickly.I really appreciate the phone call regarding the size of fittings and pipe,thanks once again for your great service, all the best john
9 October 2024
Reply from T-mex Express
Thanks John! We’re glad we could assist with your order and the fitting sizes. We truly appreciate your kind words and are happy to have been of help.
Exactly the product I was looking for…
Exactly the product I was looking for at a good price, shipping charges were a bit high, but probably would have been better value for a larger order.
3 October 2024
Great service with a speedy delivery …
Great service with a speedy delivery highly recommended.
25 September 2024
quick delivery
17 September 2024
Reply from T-mex Express
Thank you for your feedback! We’re glad to hear the part was correct and delivered on time. We’ll continue to work on improving our communication to ensure an even better experience next time
easy to locate what i wanted and speedy…
easy to locate what i wanted and speedy delivery, what more do you want?
20 September 2024
Really great communication and super…
Really great communication and super fast delivery. Really impressed with the quality and finish on the items purchased
11 September 2024
Excellent customer service
I had an issue with ordering the wrong part and it was rectified with ease and very satisfactorily. Excellent service and communication throughout. Happy with products, price and packaging. Would certainly go to them again.
24 September 2024
Unprompted review
Never delivered it.
Never delivered it.
They use FedEx but have no options on re-delivery.
Lost money on this.
Do not use.
Reply:
You say you have other options but they are not presented to the user at time of purchase.
Also local drop off is not offered.
I appreciate you do try to offer option but your website offered options let you down.
Good luck in addressing these issues in the future. Thanks
18 September 2024
Reply from T-mex Express
Thank you for bringing this to our attention. We’re sorry to hear about the experience with your delivery. Although we use FedEx, we also use DPD, Parcelforce and DX to ensure reliable shipping, we understand that issues can sometimes arise.
Thank you for your feedback – we’re committed to improving the experience for our customers.
Start to finish exemplary
Website was very easy to navigate, I then had a question regarding a product and called. The query was dealt with swiftly and informatively. Very happy overall. Parts arrived quickly and packaged perfectly. Will deal with again when required.
17 September 2024
i ordered on the monday on next day…
i ordered on the monday on next day delivery and received my order on the friday
3 September 2024
Had everything I needed.👍
2 September 2024
Reply from T-mex Express
Thank you! We're glad we had everything you needed. 👍 We appreciate your support!
Easy ordering and prompt delivery
29 August 2024
Reply from T-mex Express
Thank you for your feedback! We're glad to hear the ordering process was easy and delivery was prompt. We appreciate your support!
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