What a superb scooter extremly reliable, light weight they seam to go forever. Really pleased with the service that was provided. They came within 2 days very well packaged very easy to unfold we ge... See more
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Review summary
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Reviews shaping this summary
Forgetting about the delivery by DPD, I was impressed by Simons response time enquiry about my delivery. Having had two boot scooters in the past I was hoping the YL-996 would be the answer to my pr... See more
I cant praise the Scote-48350 and all the team at T Sport enough as i ordered this scooter on the thursday and it was delivered the following day . i had a query about off road tyres and messaged th... See more
Scooter really good and easy to fold and strong only fault a bit noisy but great for holidays. Company service and communication excellent can’t fault them. Delivery service so very quick arrived next... See more
Company details
Written by the company
T-Sport is a UK family-run business specialising in mobility scooters, powerchairs, mobility aids and genuine spare parts. Since 2019, we have been committed to offering high-quality products, competitive prices and dependable after-sales support. We maintain a large UK stock, allowing us to dispatch most orders within 1–2 working days. We also stock a wide range of spare parts, helping customers keep their mobility equipment in excellent working condition for years to come. Every enquiry is handled by our experienced technical support team via email, ensuring every conversation, photo, video and recommendation is fully documented so we can provide accurate and consistent assistance. We understand that problems can occasionally occur during shipping or with any manufactured product. When they do, we work hard to resolve every case fairly, promptly and in accordance with UK consumer protection legislation. Our goal is not simply to sell a product, but to provide long-term support throughout its lifetime. We are grateful to every customer who takes the time to leave honest feedback. Your reviews help us continue improving our products and services while giving future customers confidence when choosing T-Sport.
Contact info
Unit 16, Fleets Industrial Estate, BH15 3SU, Poole, United Kingdom
- info@t-sport.co.uk
- t-sport.co.uk
4.7
Excellent
142 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Bought both my x5 and bag from love…
Bought both my x5 and bag from love them both .company very quick to answer any questions you have
8 June 2026
I had a problem with the charging unit
I had a problem with the charging unit, I emailed telling the supplier the problem and they came back to me straight away with answers & solutions, once it was established that I had actually got a faulty charger another charger was posted out to me straight away. I consider that to be a first class service, a very good customer service experience.
8 June 2026
Simon and Igor were excellent from…
Simon and Igor were excellent from order placement to delivery the same day locally !
23 May 2026
Quick Delivery
Very easy to place my order on Saturday and received it Tuesday. Good communication through T Sport and the courier regarding delivery. Outer Box was a little bit bashed but not a problem as battery was double boxed with bubbles and paper between the boxes
18 May 2026
Unprompted review
Ordering was an easy process.
Ordering was an easy process.
Delivery time and service was great and quick.
I Love the mobility scooter.
1 May 2026
Absolutely brilliant service
Absolutely brilliant service. Arrived on time. Easy to deal with and very happy with the product.
23 April 2026
Had lots of questions before buying my…
Had lots of questions before buying my x5 mobility scooter from Tsport. All my questions were answered almost immediately. Placed the order and delivery was as promised. We went on holiday to Bridlington and have used the scooter for the first time.The performance of the scooter exceeded my expectations. Easy to transport and had really good performance,it dealt with the inclined access the seafront with ease.i would highly recommend Tsport as customer service is great and so is the x5 scooter
18 April 2026
Unprompted review
Brilliant firm
Very helpful very very fast deliverywell packed well brilliant service thankyou would definitely recommend
5 April 2026
It doesn't work.
29 March 2026
Reply from T-SPORT
Dear Customer,
We can see that your enquiry was answered and that the solution was simply to switch the battery on before using the scooter.
If anything is unclear, we kindly ask that you contact us first before leaving a 1-star review. We are always happy to help and most issues can be resolved very quickly with a simple explanation or troubleshooting step.
Our aim is to ensure every customer is able to enjoy their mobility scooter, and our technical support team is always available to assist whenever needed.
Fantastic service provided
26 March 2026
Always there to help
Customer service was great before my purchase and after answering any questions I had quickly and made me feel important to them
17 March 2026
Great scooter,love it
8 March 2026
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