T-SPORT Reviews 

142
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times, exceptional product packaging, smooth online ordering, and the helpfulness of the team. People also highlight the remarkable ease of use, great build quality, and the overall convenience, battery life, and reliability of the mobility scooters. Some reviewers were not happy with delivery delays caused by courier services or unexpected transit issues that affected their schedule. A few customers also noted specific physical limitations, such as restricted leg room, a lack of padding on the seat, difficulties contacting support, or receiving damaged items.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting excellent build quality, impressive power on... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast next-day arrival, free... See more

Service

Consumers find service to be positive, highlighting fast delivery and helpful support. Reviewers frequently... See more

User experience

People report positive experiences with user experience, highlighting that the product is exceptionally well... See more

Quality

Reviewers highlight positive aspects of quality, noting that the product is sturdy, well-built, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a superb scooter extremly reliable, light weight they seam to go forever. Really pleased with the service that was provided. They came within 2 days very well packaged very easy to unfold we ge... See more

Company replied

Rated 5 out of 5 stars

Forgetting about the delivery by DPD, I was impressed by Simons response time enquiry about my delivery. Having had two boot scooters in the past I was hoping the YL-996 would be the answer to my pr... See more

Rated 5 out of 5 stars

I cant praise the Scote-48350 and all the team at T Sport enough as i ordered this scooter on the thursday and it was delivered the following day . i had a query about off road tyres and messaged th... See more

Rated 5 out of 5 stars

Scooter really good and easy to fold and strong only fault a bit noisy but great for holidays. Company service and communication excellent can’t fault them. Delivery service so very quick arrived next... See more


Company details

  1. Mobility equipment supplier

Written by the company

T-Sport is a UK family-run business specialising in mobility scooters, powerchairs, mobility aids and genuine spare parts. Since 2019, we have been committed to offering high-quality products, competitive prices and dependable after-sales support. We maintain a large UK stock, allowing us to dispatch most orders within 1–2 working days. We also stock a wide range of spare parts, helping customers keep their mobility equipment in excellent working condition for years to come. Every enquiry is handled by our experienced technical support team via email, ensuring every conversation, photo, video and recommendation is fully documented so we can provide accurate and consistent assistance. We understand that problems can occasionally occur during shipping or with any manufactured product. When they do, we work hard to resolve every case fairly, promptly and in accordance with UK consumer protection legislation. Our goal is not simply to sell a product, but to provide long-term support throughout its lifetime. We are grateful to every customer who takes the time to leave honest feedback. Your reviews help us continue improving our products and services while giving future customers confidence when choosing T-Sport.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

142 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(142)

82 reviews in the last 12 months

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Rated 3 out of 5 stars

Rubbish manual, bad directions

The machine looks great but supplying a manual that is clearly a different model to mine, black and white diagrams that are impossible to see, a complete lack of information or even correct spelling. I haven't even used it yet due to the manual being so hard to read

3 June 2025
T-SPORT logo

Reply from T-SPORT

Sorry if the manual was not clear enough for you, we will definitely consider this carefully and resolve it, but for now we are happy to answer any questions that arise about your product. As soon as we receive an updated version of the manual, we will immediately contact you to send it asap

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Response to my enquiries was almost instantaneous. The scooter is of excellent quality and fits all my requirements. Now I have my spare battery the world is my oyster

23 May 2025
T-SPORT logo

Reply from T-SPORT

Thank you Karen :)

Rated 5 out of 5 stars

Very impressive

Great correspondence throughout
From purchase to delivery
Pleased with wheelchair easy to put together no missing parts
Looking forward to use
Thanking you T Sport

26 May 2025
T-SPORT logo

Reply from T-SPORT

Thank you Lynne :)

Rated 5 out of 5 stars

Purchased a paddle board explorer II…

Purchased a paddle board explorer II from this company. It turned up well packaged next day delivery and when I unwrapped it the equipment was professionally packaged and gave a great first impression. Used it twice on the water now and it is an excellent piece of kit. Infact I have been back to the website today and purchased the explorer inflatable kayak seat to further enhance my already excellent experience of this equipment. Thanks T sport. Pricing is good workmanship is excellent.

11 August 2024
T-SPORT logo

Reply from T-SPORT

Thank you very much for your kind words Jason! 🙏 We work hard and put our soul into every product we produce 😌

Rated 5 out of 5 stars

After purchasing two scooters from…

After purchasing two scooters from T-Sport, my spouse and I have been using them for eight months without experiencing any issues. All we did was carry out the directives. The motor and battery are as good as new!

29 July 2024
Rated 5 out of 5 stars

Ahhh T-Sports you made my holiday

Ahhh T-Sports you made my holiday! My husband and I drove our camper almost all of the Europe, paddling in many places on our T-Sports Explore 2 board. I can't put into words how comfortable the board is. Many people in Europe asked where we bought this board and what its price was. They were shocked when we said that it costs less than 500 euros. This is a great board and I wish T-Sports to continue making such good products! Thankyou!!!

28 July 2024
Rated 5 out of 5 stars

The order arrived the next day

The order arrived the next day! Excellent quality and price. I read some negative reviews and am sure that they were left by competitors, because the price of T-Sports product is much lower than others and the quality is much higher. I'm shocked that Trustpilot doesn't delete fake comments, because it negatively affects such decent companies as T-Sports

28 July 2024
Rated 5 out of 5 stars

T-Sport

T-Sport - a great company you can 100% trsut! Great prices and one of the best costumer service I've seen in Britain!

28 July 2024
Rated 1 out of 5 stars

Really bad attitude from who ever was…

Really bad attitude from who ever was replying to me! Lied about the product and price! I will never use these people again! Board I got delivered had issues too but no point asking them to rectify it as there attitude is shocking!

12 July 2024
Unprompted review
T-SPORT logo

Reply from T-SPORT

Dear customer (?), sorry for any inconvenience caused, please contact us and explain what the problem is with the board. If the price has been changed, but any seller has the right to lower or increase the price without asking the buyer? If you buy milk in a store for £2 pounds today, and tomorrow it will cost £1.5, will you also write everywhere about how bad this store is and the customer service is shocking?
Thank you for your support and feedback 🙏 and lots of positive to you and your family 🥳

Rated 5 out of 5 stars

Got my paddle board Explorer 2!!

Got my paddle board Explorer 2!!! It was delivered the next day. The kit contains everything you need and much more. Excellent quality and doesn't look like other paddle boards I see around, this one looks expensive and very high quality, no stupid multi-colored patterns. I am very happy with my purchase and will definitely recommend this to my friends.

6 July 2024
T-SPORT logo

Reply from T-SPORT

Thank you David 😌

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