T-SPORT Reviews 

142
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times, exceptional product packaging, smooth online ordering, and the helpfulness of the team. People also highlight the remarkable ease of use, great build quality, and the overall convenience, battery life, and reliability of the mobility scooters. Some reviewers were not happy with delivery delays caused by courier services or unexpected transit issues that affected their schedule. A few customers also noted specific physical limitations, such as restricted leg room, a lack of padding on the seat, difficulties contacting support, or receiving damaged items.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting excellent build quality, impressive power on... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast next-day arrival, free... See more

Service

Consumers find service to be positive, highlighting fast delivery and helpful support. Reviewers frequently... See more

User experience

People report positive experiences with user experience, highlighting that the product is exceptionally well... See more

Quality

Reviewers highlight positive aspects of quality, noting that the product is sturdy, well-built, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a superb scooter extremly reliable, light weight they seam to go forever. Really pleased with the service that was provided. They came within 2 days very well packaged very easy to unfold we ge... See more

Company replied

Rated 5 out of 5 stars

Forgetting about the delivery by DPD, I was impressed by Simons response time enquiry about my delivery. Having had two boot scooters in the past I was hoping the YL-996 would be the answer to my pr... See more

Rated 5 out of 5 stars

I cant praise the Scote-48350 and all the team at T Sport enough as i ordered this scooter on the thursday and it was delivered the following day . i had a query about off road tyres and messaged th... See more

Rated 5 out of 5 stars

Scooter really good and easy to fold and strong only fault a bit noisy but great for holidays. Company service and communication excellent can’t fault them. Delivery service so very quick arrived next... See more


Company details

  1. Mobility equipment supplier

Written by the company

T-Sport is a UK family-run business specialising in mobility scooters, powerchairs, mobility aids and genuine spare parts. Since 2019, we have been committed to offering high-quality products, competitive prices and dependable after-sales support. We maintain a large UK stock, allowing us to dispatch most orders within 1–2 working days. We also stock a wide range of spare parts, helping customers keep their mobility equipment in excellent working condition for years to come. Every enquiry is handled by our experienced technical support team via email, ensuring every conversation, photo, video and recommendation is fully documented so we can provide accurate and consistent assistance. We understand that problems can occasionally occur during shipping or with any manufactured product. When they do, we work hard to resolve every case fairly, promptly and in accordance with UK consumer protection legislation. Our goal is not simply to sell a product, but to provide long-term support throughout its lifetime. We are grateful to every customer who takes the time to leave honest feedback. Your reviews help us continue improving our products and services while giving future customers confidence when choosing T-Sport.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

142 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(142)

82 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Free standing pull up rig

Best pull up rig I have ever used doesn’t move when doing pull ups very strong and sturdy it’s worth way more than 100 £ and delivery was very fast set up was easy 10 min

26 October 2021
Rated 5 out of 5 stars

Excellent all round

Brilliant service, great product, excellent description and photos on website - and free delivery within two days of ordering. Thoroughly recommend.

26 August 2021
T-SPORT logo

Reply from T-SPORT

Thank you very much for such a pleasant review!

Rated 4 out of 5 stars

Overall quite pleased

Please with the delivery, all packaged securely. Item was slightly stained but nothing a little checking won’t remove - purchased at a very competitive price

16 May 2021
Rated 5 out of 5 stars

5 STAR - Very happy with the product and service…

5 STAR. Very happy with the product and service provided. Item was despatched and delivered promptly, especially given current circumstances. There was a slight issue noted with one of the parts on construction. When I queried this to customer services I received a prompt response within a few hours (outside of working hours) and a replacement part was despatched next day.

Other companies should take a leaf out of T-Sports book - I would definitely use again!

10 February 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look