TAFECourses.com.au Reviews 7,609

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the website and overall user experience to be very easy to use and navigate, making it simple to find information and complete tasks. People appreciate the straightforward process for applying, changing passwords, and making course inquiries, often describing it as quick and understandable. The clarity of information and search options are frequently highlighted, allowing users to easily get the results they are looking for. However, some people expressed a desire for more pre-available information on course contents to help with future course considerations.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of use and... See more

Website

Customers had positive experiences with the website, consistently finding it easy to understand and navigate.... See more

Staff

Reviewers highlight negative aspects of staff, with some expressing appreciation for seeing the face of the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I just try to do the new course. I’m not sure yet. How much is good? Maybe I can tell you later about this service and thanks for that.


Company details

  1. Public & Local Services

Information provided by various external sources

TafeCourses.com.au collects the best TAFE and VET courses from Australia’s leading course providers, so you can compare them all in one place. You can easily select courses by subject, provider, level and location, or simply browse through our full collection to find the one that’s right for you.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8k reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 2 out of 5 stars

Poor finding information to select and…

Poor finding information to select and pick a course

No one calls back, very disappointing

8 March 2022
TAFECourses.com.au logo

Reply from TAFECourses.com.au

Hi Jady,

We are sorry to hear that you have had a negative experience using our services.

If you would like to follow up on your concerns, please contact us via the link below and share the details of your initial course enquiry including the course and provider name.

https://www.tafecourses.com.au/contact/

Warm regards,
Customer Service

Rated 5 out of 5 stars

Had a phone call with Areeba

Had a phone call with Areeba, and she was so incredibly helpful! Very bubbly and informative! Rate my joining experience very high! Thanks Areeba!

7 March 2022
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Reply from TAFECourses.com.au

Thanks for your feedback, Lucy!
All the best with your future studies!
Cheers,
tafecourses.com.au

Rated 2 out of 5 stars

Why collect all my details?

You don't need to collect my name, my email, and my phone number just so I can get the price of a course, or a course guide. Your practice is similar to "finder" type websites that just want your details to call you and then smash you with emails. I just wanted the price, not am ongoing relationship. You could simply say "if you would like a call or email from us or 《training provider》please put your contact details here. If you want a copy ofnthe course guide, we can email that to you".

6 March 2022
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Reply from TAFECourses.com.au

Hi Anthony,

We are sorry to hear that you have had a negative experience using our services.

If you would like to follow up on your concerns, please contact us via the link below.

https://www.tafecourses.com.au/contact/

Warm regards,
Customer Service

Rated 1 out of 5 stars

I’ve just found out that I should have…complaint

I’ve just found out that I should have been offered the course to me funded by the govt I was not offered any thing like this and now feel I am stuck it’s a bill of nearly $4000 I don’t work I’ve never completed a cert three qualification and I don’t know who to talk to

5 March 2022
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Reply from TAFECourses.com.au

Hi Isabella,

We are sorry to hear that you have had a negative experience using our services.

If you would like to follow up on your concerns, please contact us via the link below and share the details of your initial course enquiry including the course and provider name.

https://www.tafecourses.com.au/contact/

Warm regards,
Customer Service

Rated 1 out of 5 stars

Already did this was told I would get a…

Already did this was told I would get a call and someone would help me find the right course through TAFE NSW and I’m still waiting so very disappointed

5 March 2022
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Reply from TAFECourses.com.au

Hi Louis,

We are sorry to hear that you have had a negative experience using our services.

If you would like to follow up on your concerns, please contact us via the link below and share the details of your initial course enquiry including the course and provider name.

https://www.tafecourses.com.au/contact/

Warm regards,
Customer Service

Rated 5 out of 5 stars

Contact Summary

Had a discussion with the rep, found out I hadn't really thought my way through what I really wanted. Her help was most informative and has given me food for thought. I'm presently reviewing the information provided and will get make a decision on my intention, thank you for provivding this service.

5 March 2022
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Reply from TAFECourses.com.au

Thanks for reviewing us, Gary!
Cheers,
tafecourses.com.au

Rated 5 out of 5 stars

all my questions were answered all of…

all my questions were answered all of my thoughts were answered without me saying the thing lady was super nice and knows how to do her job

4 March 2022
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Reply from TAFECourses.com.au

Thanks for your feedback, Aalia – it’s much appreciated!
Cheers,
tafecourses.com.au

Rated 1 out of 5 stars
TAFECourses.com.au logo

Reply from TAFECourses.com.au

Hi Tiff,

We're sorry to hear that you have had had a negative experience with our service.

Please contact us via the link below if you require additional assistance.

https://www.tafecourses.com.au/contact/

Cheers,
tafecourses.com.au

Rated 5 out of 5 stars

Thanks you so much

Thanks you so much
I have had a good feedback and I have gotten Idea for future coursework
Best wish
M.Moazami

3 March 2022
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Reply from TAFECourses.com.au

Thanks for reviewing us, M.Moazami!

Cheers,
tafecourses.com.au

Rated 5 out of 5 stars

Got what I needed

Got what I needed. Clear and easy to compare

2 March 2022
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Reply from TAFECourses.com.au

Thanks for reviewing us, Sarah!

Cheers,
tafecourses.com.au

Rated 4 out of 5 stars

Friendly

Friendly, persistent and driven to get me into or started on a course that will change my direction into a job or career that best drives me.
Please keep at me.

27 February 2022
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Reply from TAFECourses.com.au

Thanks for your feedback, Scott – it’s much appreciated!

Cheers,
tafecourses.com.au

Rated 3 out of 5 stars

I was disappointed with my experience

I was disappointed with my experience. The lady I spoke to didn’t explain further after I asked about funding. She just kept repeating the same statement. You also do not have anything in place for hearing impaired or deaf people to study online if the course isn’t on campus.

25 February 2022
TAFECourses.com.au logo

Reply from TAFECourses.com.au

Hi Drolkar,

Thanks for getting in touch.

We're sorry to hear that you have had had a negative experience with our service.

Please contact us via the link below if you require additional assistance.

https://www.tafecourses.com.au/contact/

Cheers,
tafecourses.com.au

Rated 5 out of 5 stars

Amy was extremely helpful in assisting…

Amy was extremely helpful in assisting me with a course that I was interested in. Amy answered all my questions and also guided/helped me with applying for the course.

25 February 2022
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Reply from TAFECourses.com.au

Thanks for your feedback, Jodie – it’s much appreciated!

Cheers,
tafecourses.com.au

Rated 3 out of 5 stars

I have only had repeated emails to fill…

I have only had repeated emails to fill out this response. I was contacted by Swinburne but the time they called was not convenient. They were to call me back at 4.30 pm but never did.

23 February 2022
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Reply from TAFECourses.com.au

Hi Elizabeth,

Thanks for getting in touch.

In this case, I would recommend getting in touch with your selected provider, Swinburne, directly to assist you further.

You can get in touch with this provider via the contact details below.

P: 1300 069 765

I hope this helps!

Warm regards,
Rebecca

Rated 1 out of 5 stars

Looking for a business course in TAFE…

Looking for a business course in TAFE not a private entity….as soon as I put my details into a TAFE “recommended” course …. I am contacted immediately by phone …. This is harassment!!!

They didn’t like the fact that I wanted to see the details of the course before I signed up …. They wanted an immediate sign up, without me knowing the full details. Very disappointing, there is no chance I will sign up now and TAFE should not recommend private businesses

23 February 2022
TAFECourses.com.au logo

Reply from TAFECourses.com.au

Hi Lisa,

Thanks for taking the time to leave a review and we're sorry to hear you're unhappy with the service you received.

Our website tafecourses.com.au is a course directory, helping students browse and compare through hundreds of courses delivered by TAFE's and institutions around Australia. Our 'about us' page states that we are not a training institution.

Cheers,
tafecourses.com.au

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