Talia Rae Reviews 395

A little disappointed ghe earrings are not aa luminescent aa the necklace. I think this I because they are smaller and so don’t have a hole behind them. So whilst I love the necklace I’m not as happy with the earrings .

Very poor customer service , I have sent over 6 e mails and had no reply I waited over 15 days for my delivery I paid next day for and it was not here for Christmas and you took the opportunity off me to celebrate with my wife to be .. you ruined my Christmas and your lack of customer care , I would not recommend you to my worst enemy .

Item was fine. Delivery was an age

I have used this company a few times at first was happy with what I received but my latest purchases have been very disappointing a ring with a stone that fell out a few days later and the same with a matching necklace I will no longer be spending money them and would advise be careful what u buy if you buy from here

Very pleased with the Necklace and nice box as well. Cannot provide a photo of it on as it's a gift. The customer service was very good as when I purchased the Necklace, I had the message to my Daughter and then I saw you could have to Our Daughter. I contacted them and said if it was possible to change it. They said they would and were true to their word.

Recieved a gift from partner for Christmas.
Unfortunately the item is unstable and would like to return.

Gift arrived on 19th December.
Returns policy is only 14 days, even over Christmas period?

Have tried to contact Talia Rae via email with no response.

Necklace and earrings are unused and still in original packaging however earrings are unable to be returned?

Getting no response and have no idea if I am able to return these items.

Wouldn’t recommend and would never use this site again.

My Wife’s eyes lit up when she opened the box.
Very impressed with the chain and heart thankyou very much.

My daughter loved her necklace, the words written in the presentation case brought tears to her eyes.

The order process and delivery were good and the presentation/gift bag was a nice finishing touch to the gift.

I have been trying to get in touch with Talia-Rae customer service team for nearly a week now. Send emails, followed the instructions on there website and no response. I am trying to change jewellery over or get a refund and after numerous emails- no response.

Quality and ease of purchase.

The necklace was lovely and my wife liked it, the only thing that lets it down is the clasp, it is so small that it is difficult to put on, you have not allowed for people who have fingers that difficult to open and close the clasp

Excellent service ordered easily online and received purchased virtually the next day

What made our experience was how quickly I received my item and the quality of the product I would definitely recommend them thank you wife loved it

Great service and fantastic product 👏

Great customer service, quick despatch and tracking. Beautiful product. I bought the infinity knot with matching earrings for my wife this Xmas. We've had a tough year so wanted to give her a personal gift. Great communication, quick updates and tracking. I was doubled billed which was down to my bank rejecting the first payment so reordered but two payments were taken (not Talia-raes fault) however they sent an immediate reimbursement and replied immediately to my emails. If only other companies had such personal customer focus. Thank you.

Lovely end product, delivery could have been managed better, but overall very satisfied

The necklace is lovely, however, what was really disappointing was the fact that the delivery driver decided to leave the parcel in my food waste bin on top of food waste which soaked into the packaging, luckily it hadn’t gone all the way through, parcel could have been put through the letter box as it was big enough

I had to hold it back several days until today - my wife’s birthday! She loved it, from the moment she opened the box, and she read through the card, and the sentiments on it. It made her laugh, which is always good to hear, especially with the events of the last year. Only one unfortunate circumstance: somehow the chain had become badly knotted in the packaging/transit, and she had to spend several minutes disentangling it, but that’s only a (very) minor observation. Thank you for your fine work.

This lovely necklace arrived on date specified and looks so nice , it is a surprise Christmas gift for my wife so I’ll return to update the review on her response but so far I’m really happy with the product