Used tapGP has l couldn't get into my GP and l have been very pleased with the service received. Very professional and take time to answer any questions you may have. Even took the time to call me b... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
tapGP is an excellent and reliable app! It’s very user-friendly, making it easy to book an appointment in minutes. The consultations are fast, professional, and straight to the point. The doctors are... See more
Easy to connect and thoroughly assessed for my problem by a courteous and pleasant GP who identified the key issues immediately. I was unable to attend any health facility due to just having left hosp... See more
Seeing a GP in the UK is different from Australia where you can choose to see any GP you like, and the cost is very reasonable (even free via Bulk Billing for may residents). In the UK you are alloc... See more
Company details
- #5 of 12 best companies in General Practitioner
- #9 of 28 best companies in Doctor
Written by the company
tapGP provides same-day online GP appointments from anywhere 7 days a week. All of our NHS-trained doctors are UK-based and are registered with the GMC. Our service is regulated by the CQC. Receive prescriptions, referrals and sick notes instantly.
Contact info
6th Floor, Amp House, Dingwall Road, CR0 2LX, London, United Kingdom
- 0333 733 4040
- info@tapgp.co.uk
- tapgp.co.uk
4.8
Excellent
360 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from tapGP
Hi Phil,
Thank you for your great feedback, we're so pleased to hear you found the service excellent and first class. We really appreciate your support.
Best wishes,
The tapGP Team
Incredible
Incredible. I'm a dentist, needed a prescription for something as soon as possible, as it was a bank holiday weekend. I couldn't get access to the dental practice I work at for the antiviral medication required. She asked all relevant questions, in relation to the mouth and also general health. Swift, efficient and prescription given immediately. Got an appointment same day. I used to see my doctor privately but this is so much easier, just get on the phone, send pictures and bobs your uncle!
21 April 2025
Unprompted review
Reply from tapGP
Hi Zaynab,
Thank you for taking the time to share your experience, we're so glad we could help, especially over the bank holiday weekend. It's great to hear that the process was swift and efficient, and that you found it easier than seeing a doctor privately. We’re pleased everything went smoothly and that you got the care you needed right away.
If you ever need us again, we’re here for you.
Best wishes,
The tapGP Team
Great service
Great service, easy to use App & book appointment.
The Doctor was very knowledgeable and helpful in prescribing the right medication.
19 April 2025
Reply from tapGP
Hi Jackie,
Thank you for your kind review, we're so pleased to hear you found the app easy to use and the booking process straightforward. It’s great to know our doctor was helpful and able to prescribe the right medication for you.
We’re always here if you need us again.
Best wishes,
The tapGP Team
Such a great service and very…
Such a great service and very compassionate and kind doctors both times I’ve used now
20 March 2025
Reply from tapGP
Hi AC,
Thank you so much for your lovely feedback, we're really happy to hear you've had a great experience with us on more than one occasion. It's wonderful to know our doctors made you feel cared for and supported.
We're always here whenever you need us.
Best wishes,
The tapGP Team
Great service
Great service which allows for time to really discuss issue
Thank you
10 March 2025
Unprompted review
Reply from tapGP
Hi Jill,
Thank you for your kind words, we're so glad to hear you felt there was time to properly discuss your issue. That’s exactly the kind of care we aim to provide.
Thank you for choosing us.
Best wishes,
The tapGP Team
Can't get appt but here same day and…
Can't get appt but here same day and all dealt with. Brilliant dr
9 March 2025
Reply from tapGP
Hi Mark,
Thanks for your great feedback, we're really glad we could help you out on the same day when other options weren’t available. It's great to hear you had a positive experience with our doctor.
We're here anytime you need us.
Best wishes,
The tapGP Team
It was straightforward to register and…
It was straightforward to register and make an appointment, the GP was very helpful understanding my situation and provided good advice and activities to assist me
25 February 2025
Reply from tapGP
Hi there,
Thank you for your kind review, we're really pleased to hear that the registration and booking process was straightforward for you. It's great to know our GP was helpful and provided advice tailored to your situation.
We're always here if you need us again.
Best wishes,
The tapGP Team
Reply from tapGP
Hi Lisa,
Thank you for your lovely feedback, we're so glad to hear the doctor was clear, punctual and made a positive impression. We really appreciate you taking the time to share your experience.
Best wishes,
The tapGP Team
Doctor was professional and clear
Doctor was very clear and direct in his approach. He asked supportive question in a calm comforting way. He passified my concern regarding a bubbling sound when I exchaled.
1 March 2025
Reply from tapGP
Hi Russell,
Thank you for your kind feedback, we're really pleased to hear that the doctor was clear, calm and supportive during your consultation. It's great to know your concerns were addressed in a reassuring way.
We're always here if you need us again.
Best wishes,
The tapGP Team
By far the best GP service our there!
By far the best GP service our there!!
Having been let down by Healthhero, I tried tapGP and was so grateful to my doctor, who listened and was very easy to talk to and great with my son. The doctor sent my son's prescription to my phone, which i picked up without trouble! definitely recommend!
26 February 2025
Unprompted review
Reply from tapGP
Hi Annie,
Thank you so much for your wonderful feedback, we're delighted to hear that you had such a positive experience with us. It's great to know the doctor was supportive, easy to talk to and great with your son. We’re really glad the prescription process was smooth and convenient for you.
We truly appreciate the recommendation and are always here if you need us again.
Best wishes,
The tapGP Team
Excellent service!!!
26 February 2025
Reply from tapGP
Hi John,
Thank you for your kind words, we're so pleased to hear you had an excellent experience with our service. We really appreciate you taking the time to share your feedback.
Best wishes,
The tapGP Team
Reply from tapGP
Hi there,
Thank you for your great feedback, we're so glad to hear you had an excellent experience and couldn't fault any part of the service. That really means a lot to us.
We're here whenever you need us.
Best wishes,
The tapGP Team
Same day appointment and good clinical advice
I'd recommend trying tapGP if you've got any sort of mental health issue and been failed by the NHS. After a 10 minute consultation I got the meds I'd been trying to get for 5 months from my NHS GP. They may or may not work but at least I'll now get to find out.
21 February 2025
Reply from tapGP
Hi there,
Thank you for sharing your experience, we're really glad we could offer support and timely care when you needed it. It’s great to hear that you were able to get the help you’d been seeking, and we truly hope the treatment brings you the progress you're looking for.
We're here anytime you need us.
Best wishes,
The tapGP Team
Convenient
Convenient, helpful and on time.
Very much appreciated- excellent service.
22 February 2025
Reply from tapGP
Hi Alex,
Thank you for your kind words, we're really pleased to hear you found the service convenient, helpful and punctual. We truly appreciate your feedback.
Best wishes,
The tapGP Team
Great service
14 February 2025
Reply from tapGP
Hi Karen,
Thank you for your lovely feedback, we're so glad to hear you had a great experience with our service.
Best wishes,
The tapGP Team
Very good history taking.I am medical and Gp asked questions that were relevant.Lovely manner
Appt on time.Caring attitude.Would use again.Due to time restraints was unable to see my own Gp Very satisfied with consultation.
7 February 2025
Reply from tapGP
Hi Mrs Collinson,
Thank you for your kind and detailed feedback, it means a lot coming from someone in the medical field. We're really pleased to hear the GP was thorough, caring and punctual, and that the consultation met your expectations.
We're here whenever you need us again.
Best wishes,
The tapGP Team
Very friendly and understanding
Very friendly and understanding. Offered plenty of reassurance and advice .
Did me a letter that I can use in my next step to finding the correct help .
31 January 2025
Reply from tapGP
Hi there,
Thank you for your kind feedback, we're really pleased to hear that you felt supported and reassured during your consultation. It's great to know the letter provided will help you take the next step toward the right support.
We're here whenever you need us again.
Best wishes,
The tapGP Team
Highly recommend this service
The booking system was easy and there were plenty of appointments available, including same day. The GP was thorough, he listened well and took the time to fully understand my issue. I was treated with respect and kindness and was not rushed. The prescription process was simple too. Money well spent! I’ll definitely use them again rather than the deal with the angst of trying to get an NHS appointment.
19 December 2024
Reply from tapGP
Hi there,
Thank you so much for your detailed and kind feedback. We're really glad to hear that the booking process was easy, the GP took the time to listen and that you felt respected and cared for throughout. It's great to know the prescription process was smooth too.
We truly appreciate your recommendation and are here whenever you need us again.
Best wishes,
The tapGP Team
Got to see a Dr so much quicker
Got to see a Dr so much quicker. Helpful, knowledgeable, and able to prescribe the medication I needed instantly.
25 January 2025
Reply from tapGP
Hi Gary,
Thank you for your great feedback, we're really pleased we could help you see a doctor quickly and get the medication you needed without delay. It's great to know you found the service helpful and efficient.
We're here anytime you need us.
Best wishes,
The tapGP Team
Very helpful
Very helpful. Listened intently and was very clear in his comments and communication.
25 January 2025
Reply from tapGP
Hi Paul,
Thank you for your kind words, we're really glad to hear the doctor listened carefully and communicated clearly throughout your consultation. We appreciate you taking the time to share your experience.
Best wishes,
The tapGP Team
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