Used tapGP has l couldn't get into my GP and l have been very pleased with the service received. Very professional and take time to answer any questions you may have. Even took the time to call me b... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
tapGP is an excellent and reliable app! It’s very user-friendly, making it easy to book an appointment in minutes. The consultations are fast, professional, and straight to the point. The doctors are... See more
Easy to connect and thoroughly assessed for my problem by a courteous and pleasant GP who identified the key issues immediately. I was unable to attend any health facility due to just having left hosp... See more
Seeing a GP in the UK is different from Australia where you can choose to see any GP you like, and the cost is very reasonable (even free via Bulk Billing for may residents). In the UK you are alloc... See more
Company details
- #5 of 12 best companies in General Practitioner
- #9 of 28 best companies in Doctor
Written by the company
tapGP provides same-day online GP appointments from anywhere 7 days a week. All of our NHS-trained doctors are UK-based and are registered with the GMC. Our service is regulated by the CQC. Receive prescriptions, referrals and sick notes instantly.
Contact info
6th Floor, Amp House, Dingwall Road, CR0 2LX, London, United Kingdom
- 0333 733 4040
- info@tapgp.co.uk
- tapgp.co.uk
4.8
Excellent
360 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from tapGP
Hi Stephanie,
Thank you for your lovely feedback, we're so pleased to hear you found the service simple, easy and effective. We're always here if you need us again.
Best wishes,
The tapGP Team
Excellent service
I was hesitant to use this service at first however after difficulty arranging an appointment with my local GP, I took a chance and I'm highly impressed!
The process was seamless from start to finish and booking an appointment was quick and easy.
The doctor's kindness and expertise made me feel completely at ease and reassured that I had made a good decision by using the platform. I wouldn’t hesitate to recommend tapGP to anyone looking for quality care from the comfort of their home.
Many thanks to the team!
16 January 2025
Reply from tapGP
Hi Tom,
Thank you for your thoughtful and detailed feedback. We're so glad you decided to give tapGP a try and that the experience exceeded your expectations. It's great to hear the booking process was seamless and that the doctor helped you feel at ease throughout.
We truly appreciate your recommendation and kind words — we're always here whenever you need us.
Best wishes,
The tapGP Team
Speedy service when I needed it.
Was very pleased to see a GP when my NHS surgery couldn’t accommodate me. Got a much needed prescription for antibiotics which provided relief from painful throat and tonsils within 24 hours.
6 January 2025
Reply from tapGP
Hi Michelle,
Thank you for your kind feedback, we're really glad we could help when your NHS surgery couldn’t. It’s great to hear the antibiotics provided quick relief and that you were pleased with the service.
We're always here if you need us again.
Best wishes,
The tapGP Team
Excellent service.
Excellent service phone consultation was on time very thorough and informative. Would highly recommend this company and will definitely use them in the future if need be.
5 January 2025
Reply from tapGP
Hi Tracy,
Thank you for your lovely feedback, we're so pleased to hear your phone consultation was thorough, informative and on time. We truly appreciate your recommendation and are always here if you need us again in the future.
Best wishes,
The tapGP Team
Reply from tapGP
Hi Katrina,
Thank you for your kind words, we're really pleased to hear you had an excellent experience with us.
Best wishes,
The tapGP Team
Fantastic consultation
Fantastic consultation. Understanding and efficient! Will definitely use again. Thank you!
4 January 2025
Reply from tapGP
Hi Felicity,
Thank you for your lovely feedback, we're so glad to hear your consultation was both understanding and efficient. We really appreciate your kind words and look forward to helping again whenever you need us.
Best wishes,
The tapGP Team
Great service
Really impressive with the simplicity of making the appointment and the standard of GP who we saw. Prescription was easy for the pharmacy to access. A really positive experience.
3 January 2025
Reply from tapGP
Hi there,
Thank you for your kind feedback, we're so pleased to hear you had a positive experience. It's great to know the booking process was simple, the GP met your expectations, and the prescription was easy to collect.
We're always here if you need us again.
Best wishes,
The tapGP Team
Earache long haul flight
Woke up NY day, with a nasty unexpected earache, no other symptoms and a next day flight to NZ. Bit of a panic but tapGP were so good from booking appointment to getting a prescription. The consultation with the Dtr was so easy and I was immediately put at ease whilst the Dtr ran through my issue. I cannot rate highly enough and will definitely use again should I need to, thank you.
1 January 2025
Unprompted review
Reply from tapGP
Hi Fiona,
Thank you so much for your kind feedback, we're really glad we could support you during a stressful moment—especially with such important travel ahead. It's great to hear the consultation was smooth and reassuring, and that you got the help you needed quickly.
Wishing you safe and comfortable travels, and we're always here if you need us again.
Best wishes,
The tapGP Team
Second time I’ve used them
Second time I’ve used them, absolutely fantastic service, easier than waiting for your GP when you are not feeling well.
29 December 2024
Reply from tapGP
Hi there,
Thank you for your kind words, we're so pleased to hear you've had a great experience with us both times. It's great to know we've been able to help when you're not feeling your best.
We're always here if you need us again.
Best wishes,
The tapGP Team
Professional and thorough
After being told there was a 4 hour wait at the walk in centre for weekend appointment we came home and booked with TapGP. Could wait comfortably at home, and doctor was professional and thorough. Will definitely use your services again. Thank you
28 December 2024
Reply from tapGP
Hi Julie,
Thank you for your lovely feedback, we're so glad we could offer you a more comfortable and convenient option when the wait elsewhere was long. It's great to hear the doctor was professional and thorough, and we truly appreciate your kind words.
We're always here if you need us again.
Best wishes,
The tapGP Team
Dr listened to what I had to say
Dr listened to what I had to say, gave easy to understand answers all my questions and explained what he was suggesting.
Very good experience
Thank you.
28 December 2024
Reply from tapGP
Hi Paul,
Thank you for your kind feedback, we're really pleased to hear you had a positive experience. It's great to know the doctor listened carefully, explained things clearly, and answered all your questions.
We're always here if you need us again.
Best wishes,
The tapGP Team
Fantastic experience. Saved me an A&E attendance.
I spoke to a very thorough doctor with a lovely manner. I phoned NHS 111 this morning who directed me to A&E. I was fairly certain that I didn’t need to go to A&E and didn’t need to contribute to an already overloaded system. We agreed a treatment plan with the provision that I would attend hospital if necessary. I felt very reassured and wish I had noted his name. Big thank you to your doctor!
28 December 2024
Reply from tapGP
Hi Andrea,
Thank you so much for your thoughtful feedback. We're really glad our doctor was able to provide the reassurance and care you needed, and help you avoid an unnecessary A&E visit. It's great to hear the consultation was thorough and left you feeling supported with a clear plan.
We’ll be sure to pass on your thanks to the team, and we’re always here if you need us again.
Best wishes,
The tapGP Team
Exceptional service
Exceptional service, so worth it. Set up appointment really easily, doctor arrived at the virtual consultation on time. He was thorough, clear, relaxed and gave thoughtful additional advice. At one point he needed to visually check something and switched to the camera. I would recommend this service and will use again.
28 December 2024
Reply from tapGP
Hi Karen,
Thank you for your wonderful feedback, we're so pleased to hear that you found the service exceptional and easy to use. It’s great to know the doctor was thorough, clear and thoughtful during your consultation. We're really glad the video element helped and that everything went smoothly.
We truly appreciate the recommendation and look forward to helping again whenever you need us.
Best wishes,
The tapGP Team
I had talked with a very experienced…
I had talked with a very experienced doctor.
I received the help which I needed.
Thank you.
24 December 2024
Reply from tapGP
Hi Felicia,
Thank you for your kind words, we're so glad to hear you felt supported and received the help you needed from one of our experienced doctors.
We're always here if you need us again.
Best wishes,
The tapGP Team
Absolutely brilliant
Absolutely brilliant ! Same day service and prescription . Very friendly and understanding.
Was recommended after not being able to get a local GP appointment.. so glad as the service was first class . £49 to speak to them but well worth the money ! Definitely use again if needed.
22 December 2024
Reply from tapGP
Hi Kevin,
Thank you so much for your brilliant feedback, we're really pleased we could help when you couldn't get a local GP appointment. It's great to hear the service met your expectations and that you found it friendly, efficient and worthwhile.
We're always here if you need us again.
Best wishes,
The tapGP Team
A very detailed chat with GP
A very detailed conversation with the Doctor. Advice given and recommended. Prescription provided. Very quick and efficient.
22 December 2024
Reply from tapGP
Hi there,
Thank you for your great feedback, we're really glad to hear you had a detailed and efficient consultation. It’s great to know the advice and prescription were helpful.
We're here whenever you need us again.
Best wishes,
The tapGP Team
Reply from tapGP
Hi Clive,
Thank you for your kind feedback, we're so pleased to hear that you found the doctor friendly and knowledgeable. We're always here if you need us again.
Best wishes,
The tapGP Team
Amazing service and will use again
When so desperate for an appointment to have my son checked, 111 taking over 5 hours and no call back, A&E saying 9 hour wait and it’s a weekend I used tapgp and can’t recommend it enough,
1 December 2024
Reply from tapGP
Hi Jacki,
Thank you so much for your kind words, we're really glad we could be there for you and your son when you needed help most. It's great to hear the service made a difference during such a stressful time. We truly appreciate the recommendation.
We're here anytime you need us.
Best wishes,
The tapGP Team
Really good advice
Really good advice. The dr was friendly and knowledgable. A really positive experience
28 November 2024
Reply from tapGP
Hi Ails,
Thank you for your lovely feedback, we're so pleased to hear you had a positive experience. It's great to know the doctor was friendly, knowledgeable and able to provide helpful advice.
We're here whenever you need us again.
Best wishes,
The tapGP Team
So pleased for this service.
So pleased for this service.
Can’t get a gp appt for love or money and this service has helped me tremendously. Prompt, informative and compassionate
1 December 2024
Reply from tapGP
Hi Rosamund,
Thank you so much for your lovely feedback, we're really glad to hear the service has been helpful for you, especially when getting a GP appointment has been difficult. It's great to know you found it prompt, informative and compassionate.
We're always here whenever you need us.
Best wishes,
The tapGP Team
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