Have to admit, having ordered some parts and then reading reviews on here had me panicking. Especially when part of the order turned up but without the sink which was desperately needed for templating... See more
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See what reviewers are saying
Needed replacement taps for our ageing ones in Utility Room. Good idea of what we wanted, but research showed what a plethora of shapes sizes and fixings were around. Difficult choice made much easier... See more
Bought 2 new showers as had a combi boiler fitted and olds ones didnt work.Went for tritan and ideal standard showers Both good quality clear instructions and look good.Went for cool touch which I fe... See more
The customer service is the best I have ever had for an internet company I have bought full bathroom suite + cloakroom & kitchen Sarb and Ben were more than helpful The products supplied are... See more
Professional no fuss service
Very competitive pricing. Fantastic range displayed extremely well on their site.. Easy to order and quick delivery. In all a first class service.
Excellent service
I am so satisfied with the service and product.Will defenitly useTapoutlet again very
soon.
Excellent service!
A good selection of basins & pedestals from Tapoutlet.co.uk and backed up by a good delivery service via UPS gave us exactly what we wanted and when we wanted it. We will definately use the service again if we need anything from their range.
good service
after a broken delivery this was corrected the next day thank you
good fast service and very helpful over the phone
I had some questions that customer service couldn't answer as the technical guys had gone home so they phoned me back with the answers next morning just like they said they would.
I haven't had that happen in a long time , well done
Not delivered when promised!
I phoned up and ordered a pump on a friday asking for it to be delivered Monday, they said this was not possible, but if I paid £9.00 it would definatly be delivered tuesday by 10.00am, I told them this was very important as the house had the water turned off due the old pump leaking and a new tentant moving in on the tuesday. It wasn't delivered! When I phoned up they said it was still at there warehouse!!! They then sent it out for next day which I then received. Basically I lost 2 mornings work and had a very unhappy customer..Will not use again.

Reply from HomeOutlet Online Limited
World Wide Web - Yes!....... World Wide Sales - NO (UK only!)
Very good website which sells a lot of things that I would love to buy - but I cannot! I live in France and apparently tapoutlet.co.uk only sells to the Brits in Britain. This true of their web sales and telephone sales. In fact telephone sales just said NO. No justification or anything explanation.
A big pity as I could also pay with a UK card......
No more sales to me or my friends over here.

Reply from HomeOutlet Online Limited
Easy, quick and reliable
Ordered a countertop sink on the Saturday - in stock and with me for the Tuesday with no extra charges - great service.
Outstanding value and service
I would recommend this company to anyone.The product and service was excellent .My replacement part was delivered practically return post.
Great company!
Great company to deal with! Had a issue with some damaged in transit and was dealt with within 24 hours. Looking forward to ordering with them again.
Satisfactory
The items were delivered one at a time and I was not informed of the delivery dates, which was inconvenient. The picture of the bath showed it with a plug and overflow, but these were not included. I think they should make this clear and offer compatible parts when ordering. They suggested the supports, but not the plug.
All articles arrived in good condition but I would have preferred to be warned about the staggered delivery. Luckily my plumbers were not waiting for them or it could have been very awkward.

Reply from HomeOutlet Online Limited
great service at the right price
Item was easy to order and was delivered as promised, and the price including postage was very competitive. Can confidently recommend.
Great price, great quality and quick delivery
We shopped around a bit knowing knowing roughly what we wanted. Tap Outlet had an easy to use website and the lowest prices. The taps were as good quality as we hoped and arrived quickly. Perfect all round.
great price, product and service.
Quick and excellent service. Product was well priced and arrived in excellent conddition.
No communication
On ordering my tap on line l did not receive a confirmation email. At the time of placing the order l noted that the estimated time for delivery was 3-5 working days, on the 6th working l rang as l had heard no news. I was told over the phone that the tap l had ordered was not avalible until May 22nd, the date l was ringing on was Monday 11th March. I did state to the lady on the phone it would have been nice to have been informed of this information rather than having to get in touch myself, and she agreed.

Reply from HomeOutlet Online Limited
Rapid and efficient service
Detail description on website ensured that I could make an informed choice. The tap was despatched promptly and arrived wihin a few days of the order being placed. And it was just what I wanted - at a very competitive price!
brilliant,does what it says on the tin.
the service from this company is great. the price is right, fast delivery .what more can one ask.A1.
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