Tarps Now Reviews 

97
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Hello, I wanted to take a moment to express my appreciation for Tasha and the exceptional support I received. Tasha is truly an outstanding member of the sales team, and their assistance with m... See more

Company replied

Rated 5 out of 5 stars

I am from the old school where a handshake meant a deal. I realize times are different, and not everyone is so honest anymore...BUT Tarps Now remembers. I am not a huge buyer of tarps, but an honest a... See more

Company replied

Rated 5 out of 5 stars

I had the easiest time ever setting up an account with Tarps Now. I purchase frequently for a non-profit organization and usually setting up a tax-free system is the biggest hassle, but I got in touch... See more

Company replied

Rated 4 out of 5 stars

The company took responsibility for a package of straps that did not meet standards. Danielle was my contact person through a process of evaluation and replacement. She was timely, helpful and graciou... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

Tarps for every industry at guaranteed lowest prices with TarpsNow.com 120% low price protection. Fastest shipping on our custom tarps, heavy duty tarps, poly tarps and canvas.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

97 reviews

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No recent history of asking for reviews

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4.7

All reviews

(97)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Kendra was able to find us the lowest…

Kendra was able to find us the lowest cost and the highest value. I recommend Tarps Now for all your tarp needs and services.

21 May 2024
Unprompted review
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Reply from Tarps Now

Thank you, Aaron, for your 5-star review recognizing Kendra's help on your order. It is great to know that you appreciate her effort and that you are pleased with your purchase. Tarps Now values your business and feedback.

Rated 5 out of 5 stars

We placed an order and are tax exempt

We placed an order and are tax exempt. TASHA was amazing and responded to our inquiry to review the order and remove the sales tax!

21 May 2024
Unprompted review
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Reply from Tarps Now

Thank you, Nancy, for your 5-star review for Tasha's efforts with your tax exempt status and your order. We are glad to know that she helped make it go smoothly. Tarps Now appreciates your business and wonderful comments.

Rated 5 out of 5 stars

Quick response

Tasha received my email and was able to read between my lines to determine I wasn't In Need of a custom made tarp just a different color of an existing size they already carry. She provided me with a link to that color and size. Thank you Tasha.

17 May 2024
Unprompted review
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Reply from Tarps Now

Thank you for your 5-star rating and comments for your experience with Tasha on your custom order. Tarps Now appreciates you business and feedback.

Rated 5 out of 5 stars

Excellent Customer Service

Tasha was an absolute rockstar in assisting our company find the right product to meet our needs and expedite our payment and setting up the logistics for delivery. Look for to working with her again in the future.

17 May 2024
Unprompted review
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Reply from Tarps Now

Dear Chris, we appreciate your 5-star review for the help you received from Tasha on your order. It is great to know that you value her efforts. Tarps Now thanks you for your business and comments. We look forward to being of service to you once again.

Rated 4 out of 5 stars

Expedite shipping

Tasha did a great job of taking my order in the forenoon and having it shipped in the afternoon on an urgent order. It took me numerous emails to get this moving and I was not able to get a firm ship date until it product actually shipped. I was not able to use my preferred carrier to ship my items. Thank - you, Tasha for working with me in all of this.

15 May 2024
Unprompted review
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Reply from Tarps Now

Thank you so much for your review highlighting Tasha's work on your urgent order. Tarps Now values your business and wonderful feedback regarding your experience with our team member.

Rated 5 out of 5 stars

GREAT TEAM AT TARPS NOW

Jesi and everyone I emailed and spoke with at Tarps were very thorough and addressed my questions with expertise about their product. Jesi patiently replied quickly to several emails about the product. Kendra was great on the phone. Nice team you have there. Thanks Tarps Now. I'll be putting Tarps Now on my "go to" supplier list for MIL-SPEC fabrics.

8 May 2024
Unprompted review
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Reply from Tarps Now

Dear Frances, thank you so much for the 5-star rating and feedback for your experience working with our team including Jesi and Kendra. We are thrilled to know that you value good service. Tarps Now appreciates your business and wonderful comments.

Rated 5 out of 5 stars

Fantastic Customer Service

I had the easiest time ever setting up an account with Tarps Now. I purchase frequently for a non-profit organization and usually setting up a tax-free system is the biggest hassle, but I got in touch with Tasha on the sales team and she made the process super fast and easy, and she is such a delight to work with. Thank y'all so much!

1 May 2024
Unprompted review
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Reply from Tarps Now

Thank you, Emily, for your 5-star review for your recent experience with Tasha. We are thrilled to know that you value her efforts. Tarps Now appreciates your business and for leaving the wonderful comments.

Rated 5 out of 5 stars

Great customer service

Great customer service. Problems with UPS delivery and Tarps now got right on it and got our items delivered.

25 April 2024
Unprompted review
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Reply from Tarps Now

Thank you for the 5-star rating and comments for your experience in working with us to get the delivery straightened out. Tarps Now appreciates your business and feedback.

Rated 5 out of 5 stars

Ask for Tasha she is great!

The representative I spoke with, Tasha was amazing! My quote had changed from original order, so I asked if she could send me a new quote with updated information and I had it within minutes. hope the products are as good as customer service!

22 April 2024
Unprompted review
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Reply from Tarps Now

Thank you for the 5-star rating and review for your experience in working with Tasha on your order. We are thrilled to know that you value her efforts. Tarps Now appreciates your comments and business.

Rated 5 out of 5 stars

Professional

Professional, flexible, and friendly customer service. Great product

12 April 2024
Unprompted review
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Reply from Tarps Now

Thank you for the 5-star rating and comments. We are pleased to know that you value our customer service and products. Tarps Now appreciates your feedback and business.

Rated 5 out of 5 stars

great customer service

I placed an online order but was having PC trouble and had an issue with the billing address... I emailed customer service and Tasha got right back to me and fixed my issue. Great customer service and the item I ordered is in stock.

27 March 2024
Unprompted review
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Reply from Tarps Now

Thank you for the 5-star review and comments regarding your experience in working with Tasha on the order. We are pleased to know that you value the effort she made in correcting the issue. Tarps Now appreciates your business and feedback.

Rated 5 out of 5 stars

I contacted Tasha today for a quote she…

I contacted Tasha today for a quote she was very informative and professional. My experience with your company went smooth. I appreciate Tasha and your company. Thank you.

15 March 2024
Unprompted review
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Reply from Tarps Now

Thank you, Joel, for your 5-star review and comments for working with Tasha on the quote. We a pleased to know that you value her approach. Tarps Now appreciates you taking the time to provide the feedback.

Rated 5 out of 5 stars

Tasha helped me this morning with a…

Tasha helped me this morning with a very simple mistake on my part. She was quick to find the error and told me what to do. She was both friendly and professional.

15 March 2024
Unprompted review
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Reply from Tarps Now

Tarps Now appreciates your 5-Star review on Tasha's assistance with your order. It is great to know that she helped things go well. Thank you for your business and for taking the time to provide us with comments.

Rated 5 out of 5 stars

Product was as advertised

Product was as advertised, or better. The grommets and reinforced sides are excellent. They customer service has been even better than the great product. Tasha was great to work with. She responds quickly and correctly to any concerns I had. Great company.

5 March 2024
Unprompted review
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Reply from Tarps Now

Thank you for your 5-star review and comments for experience working with Tasha. We are pleased to know that you value the quality of both our products and customer service. Tarps Now thanks you for your business and feedback.

Rated 5 out of 5 stars

Customer Service

I work for a local government and had a question about the billing process. Tasha was informative and very timely on her responses, not to mention patient! This level of customer service, while lacking in most other industries, was welcomed and appreciated!

14 March 2024
Unprompted review
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Reply from Tarps Now

Jim, we thank you for your 5-star rating and comments for your recent order. We are pleased to know that you value working with Tasha. Tarps Now appreciates your business and feedback.

Rated 5 out of 5 stars

Customer service

I had placed an order and 30 minutes later I realized that I ordered the wrong size Tarp, I reached out directly to Tarps now and Jesi assisted me in canceling that order and allowing me to place another order with the correct size. It was super easy, which I completley appreciate. A couple hours later, I received an email notifying me that my new order had shipped. Amazing service by Jesi. I obviously haven't received my Tarp yet so I can't comment on the quality, but I went with this company based off the great reviews on quality so I'm sure that I'll like the tarp. Thanks again Jesi!

11 March 2024
Unprompted review
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Reply from Tarps Now

Your 5-star review is appreciated for description of dealing with Jesi on your order and reorder. Tarps Now thanks you for your business and wonderful comments.

Rated 5 out of 5 stars

Great customer service !

After many referrals from dealers our business works with, we just placed our first order for two custom tarps. The customer service representative, Jesi, was GREAT! She went above and beyond... helpful and nice to work with !

11 March 2024
Unprompted review
Tarps Now logo

Reply from Tarps Now

Thank you for your 5-star rating and review for your experience with Jesi. It is great to know you value her efforts. Tarps Now appreciates your business and time.

Rated 5 out of 5 stars

HS Softball Field Tarp

I ordered a field tarp for our HS varsity softball diamond and worked with sales associate Jesi and she was amazing. Was able to answer all my questions, got the order processed very quickly and she was extremely customer friendly. It was great to be able to get this taken care of in a timely manner. Can't wait to use the product.

4 March 2024
Unprompted review
Tarps Now logo

Reply from Tarps Now

Paul, thank you for the 5-star rating and feedback on your recent order. It is great to know that you value the efforts of Jesi, from our customer service department. Tarps Now appreciates your business and wonderful comments.

Rated 5 out of 5 stars

I recently purchased 10 tarps from this…

I recently purchased 10 tarps from this company and got great customer service with my quote up front. The wrong size tarps were accidentally sent, but the company responded quickly to correct the issue. I got the correct tarps the very next day and returned the incorrect ones without any hassle. I will definitely use this company for any future needs and appreciated the level of professionalism and service!

28 February 2024
Unprompted review
Tarps Now logo

Reply from Tarps Now

Mr. Rhodes, thank you for the 5-star review and comments for your recent experience with our customer service department in correcting your order. Tarps Now appreciates your patience, business, and helpful feedback.

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