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Taxfix UK (formerly TaxScouts) Reviews 

7,322
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,077 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and ease of managing their tax affairs, which often removes stress and worry. Many appreciate the professional and knowledgeable staff who provide quick responses and clear communication, making the process straightforward and pleasant. People find the platform user-friendly, with simple instructions, and the support team is frequently described as helpful, often exceeding expectations with their guidance and promptness. However, some customers reported slow responses and processing times from accountants, which led to delays in their tax matters.

What people talk about most

Service

Users describe positive interactions with service, frequently highlighting its efficiency, speed, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

User experience

People report positive experiences with user experience, consistently finding the platform and service easy... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting fast turnarounds and quick... See more

Customer service

Customers had positive experiences with customer service, often praising the support team for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Taxscouts for numerous years who are now Taxfix. This year like previous the service has been excellent. Website is easy to navigate, the person who is assigned to you is always at hand t... See more

Rated 5 out of 5 stars

have been using this company for years to do my tax return. Its easy to fill out all the sections. Their support team is amazing and always there to help. I can contact the accountant and he always re... See more

Rated 5 out of 5 stars

I’ve been using Taxfix (TaxScouts) for the past 5 years. It’s a once a year must for me so as to make sure that all my tax affairs are correct in detail as well as submission. It is an excellent value... See more

Rated 5 out of 5 stars

Extremely professional and knowledgeable service, mostly same day response. I would wholeheartedly recommend Kingsley to deal with your tax affairs. He shows great patience in explaining the complexi... See more

Company details

Written by the company

Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(7,322)

1,034 reviews in the last 12 months

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Rated 5 out of 5 stars

Despite my reservations regarding…

Despite my reservations regarding online self assessment services, Taxfix UK proved my initial fears to be unwarranted. They were excellent, the communication between myself and my personal accountant Kwaku was 1st rate and I can't fault the service at all.

24 April 2026

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