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Taxfix UK (formerly TaxScouts) Reviews 

7,312
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,081 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and value, making tax affairs straightforward and stress-free. The staff are frequently highlighted for their professionalism, knowledge, and patience in explaining complex tax matters, often providing quick and clear responses. Many people appreciate the user-friendly platform and the seamless process, which significantly reduces anxiety associated with annual tax submissions. Reviewers are particularly impressed with the quick response times and the overall excellent customer service. However, some customers also noted occasional issues with slow processing times for documents and tax returns, or delayed responses from their assigned accountants.

What people talk about most

Service

People report positive experiences with service, often highlighting the efficiency, professionalism, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

User experience

Consumers find the user experience to be positive, with many describing the platform as extremely... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the very quick and prompt responses... See more

Customer service

Customers generally report positive experiences with customer service, highlighting helpful and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Taxscouts for numerous years who are now Taxfix. This year like previous the service has been excellent. Website is easy to navigate, the person who is assigned to you is always at hand t... See more

Rated 5 out of 5 stars

I’ve been using Taxfix (TaxScouts) for the past 5 years. It’s a once a year must for me so as to make sure that all my tax affairs are correct in detail as well as submission. It is an excellent value... See more

Rated 5 out of 5 stars

Extremely professional and knowledgeable service, mostly same day response. I would wholeheartedly recommend Kingsley to deal with your tax affairs. He shows great patience in explaining the complexi... See more

Rated 5 out of 5 stars

I worked with Rhian on my first tax return. I was extremely clueless as to what documents were needed, but the website has guided me through the process. Once the initial documents were submitted an... See more

Company details

Written by the company

Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.

Contact info

4.8

Excellent

TrustScore 5 out of 5

7k reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(7,312)

1,023 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick service

Quick service, even though my return was a little bit complicated. I've been using them for a few years now and will continue to do so!

11 May 2026

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