I have used Taxscouts for numerous years who are now Taxfix. This year like previous the service has been excellent. Website is easy to navigate, the person who is assigned to you is always at hand t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.
Contact info
United Kingdom
- support@taxfix.com
- taxfix.com/en-uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Would recommend
My experience was good. My accountant dealt with some (from my viewpoint) complicated details and, apart from on one occasion, replied within the 48-hour timeframe (taking into account weekends & public holidays). I feel further clarity is needed for new service users of what to do to start the ball rolling - and which documents to upload when & where.
This is my second year using Taxfix and…
This is my second year using Taxfix and I am still pleased with the service including my own dedicated accountant Hannah Paterson. The deadline for filing my accounts had been very tight but Hannah was really good in ensuring accounts were filled before the deadline. Hannah maintained contact with me during the whole process and was very professional.
Prompt, professional and easy to deal with
I used Taxfix to submit my UK tax return and had a very positive experience. My accountant, Svetlana, was prompt, professional and easy to communicate with throughout the process. She prepared the return clearly, uploaded the paperwork for review, and explained the outcome in a straightforward way. The service was efficient and gave me confidence that the return had been handled properly. I would be happy to use Taxfix again.
I received great service and support…
I received great service and support from Mylien, I would highly recommend.
Quick efficient
Quick efficient. Super easy to use platform. Just makes it very straightforward. Don’t have to anymore as done a few times but always so easy to ask them questions if you need
Quick and clear first-class service
Quick and easy
Was assigned Chris for my annual tax return who I've been assigned in the past from the days of Taxscouts. Have used this service for around 5 years. Completed very quickly as usual with no issues. Would recommend.
Ibezim Ononeze was brilliant
Ibezim Ononeze was brilliant. Clear and direct communication, very fast, would definitely recommend and use again. Thank you
I’ve been using Taxfix (TaxScouts) for…
I’ve been using Taxfix (TaxScouts) for the past 5 years. It’s a once a year must for me so as to make sure that all my tax affairs are correct in detail as well as submission. It is an excellent value service and one I will continue with into the future. I would recommend the team to anybody who feels slightly uneasy in their annual tax submissions, especially with the HMRC moving towards MTD in the income tax space. In summary, I sleep well at night knowing my tax affairs have been dealt with by a professional!
Quick and easy
Karen the accountant done a great job…
Karen the accountant done a great job guiding me through the process and helping me out with what was required from me .
Outstanding Service – Stress-Free Tax Returns and Excellent Crypto Support
I am extremely impressed with Tax-fix and my dedicated accountant, Ibrahim Loutfi, along with the rest of the amazing team who are always available to help whenever needed.
Before discovering Tax-fix, I used to dread completing my tax return as it caused me a huge amount of stress and worry. These guys have completely changed that experience and made the whole process simple, straightforward, and far less overwhelming.
What really stands out is how easy they make everything, especially linking crypto trades directly to Koinly at no extra charge — a feature that has saved me so much time and hassle.
The service has been professional, friendly, and incredibly supportive throughout. In my opinion, you will struggle to find a better company for tax and crypto accounting support.
A big thank you to Ibrahim and the entire Tax-fix team — highly recommended!
Bob
Very quick and easy to follow…
Very quick and easy to follow instructions. Tax return was done quickly and efficiently with good communication.
Used for 4 years now
Used for 4 years now. Always helpful and kept up to date with progress.
Prompt response and help provided
Excellent service from accountant and…
Excellent service from accountant and tax fix staff. Very user friendly website and support available when needed. Would definitely use again and recommend to others.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








