Taxfix UK (formerly TaxScouts) Reviews 

7,307
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,081 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and value, making tax affairs straightforward and stress-free. The staff are frequently highlighted for their professionalism, knowledge, and patience in explaining complex tax matters, often providing quick and clear responses. Many people appreciate the user-friendly platform and the seamless process, which significantly reduces anxiety associated with annual tax submissions. Reviewers are particularly impressed with the quick response times and the overall excellent customer service. However, some customers also noted occasional issues with slow processing times for documents and tax returns, or delayed responses from their assigned accountants.

What people talk about most

Service

People report positive experiences with service, often highlighting the efficiency, professionalism, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

User experience

Consumers find the user experience to be positive, with many describing the platform as extremely... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the very quick and prompt responses... See more

Customer service

Customers generally report positive experiences with customer service, highlighting helpful and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Taxscouts for numerous years who are now Taxfix. This year like previous the service has been excellent. Website is easy to navigate, the person who is assigned to you is always at hand t... See more

Rated 5 out of 5 stars

I’ve been using Taxfix (TaxScouts) for the past 5 years. It’s a once a year must for me so as to make sure that all my tax affairs are correct in detail as well as submission. It is an excellent value... See more

Rated 5 out of 5 stars

Extremely professional and knowledgeable service, mostly same day response. I would wholeheartedly recommend Kingsley to deal with your tax affairs. He shows great patience in explaining the complexi... See more

Rated 5 out of 5 stars

I worked with Rhian on my first tax return. I was extremely clueless as to what documents were needed, but the website has guided me through the process. Once the initial documents were submitted an... See more


Company details

Written by the company

Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.


Contact info

4.8

Excellent

TrustScore 5 out of 5

7k reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(7,307)

1,015 reviews in the last 12 months

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Rated 4 out of 5 stars

Would recommend

My experience was good. My accountant dealt with some (from my viewpoint) complicated details and, apart from on one occasion, replied within the 48-hour timeframe (taking into account weekends & public holidays). I feel further clarity is needed for new service users of what to do to start the ball rolling - and which documents to upload when & where.

1 June 2026
Rated 5 out of 5 stars

This is my second year using Taxfix and…

This is my second year using Taxfix and I am still pleased with the service including my own dedicated accountant Hannah Paterson. The deadline for filing my accounts had been very tight but Hannah was really good in ensuring accounts were filled before the deadline. Hannah maintained contact with me during the whole process and was very professional.

31 May 2026
Rated 5 out of 5 stars

Prompt, professional and easy to deal with

I used Taxfix to submit my UK tax return and had a very positive experience. My accountant, Svetlana, was prompt, professional and easy to communicate with throughout the process. She prepared the return clearly, uploaded the paperwork for review, and explained the outcome in a straightforward way. The service was efficient and gave me confidence that the return had been handled properly. I would be happy to use Taxfix again.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Quick efficient

Quick efficient. Super easy to use platform. Just makes it very straightforward. Don’t have to anymore as done a few times but always so easy to ask them questions if you need

23 May 2026
Rated 5 out of 5 stars

Quick and easy

Was assigned Chris for my annual tax return who I've been assigned in the past from the days of Taxscouts. Have used this service for around 5 years. Completed very quickly as usual with no issues. Would recommend.

29 May 2026
Rated 5 out of 5 stars

I’ve been using Taxfix (TaxScouts) for…

I’ve been using Taxfix (TaxScouts) for the past 5 years. It’s a once a year must for me so as to make sure that all my tax affairs are correct in detail as well as submission. It is an excellent value service and one I will continue with into the future. I would recommend the team to anybody who feels slightly uneasy in their annual tax submissions, especially with the HMRC moving towards MTD in the income tax space. In summary, I sleep well at night knowing my tax affairs have been dealt with by a professional!

22 May 2026
Rated 5 out of 5 stars

Outstanding Service – Stress-Free Tax Returns and Excellent Crypto Support

I am extremely impressed with Tax-fix and my dedicated accountant, Ibrahim Loutfi, along with the rest of the amazing team who are always available to help whenever needed.

Before discovering Tax-fix, I used to dread completing my tax return as it caused me a huge amount of stress and worry. These guys have completely changed that experience and made the whole process simple, straightforward, and far less overwhelming.

What really stands out is how easy they make everything, especially linking crypto trades directly to Koinly at no extra charge — a feature that has saved me so much time and hassle.

The service has been professional, friendly, and incredibly supportive throughout. In my opinion, you will struggle to find a better company for tax and crypto accounting support.

A big thank you to Ibrahim and the entire Tax-fix team — highly recommended!
Bob

28 May 2026

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