Taxfix Reviews 19,008

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

I’ve used Taxfix for the last three years and it has turned what used to be a stressful nightmare into a 20-minute task. As an expat, the English support is an absolute lifesaver. The interface is f... See more

Company replied

Rated 2 out of 5 stars

I used taxfix for many years, i did not have any big issues until i tried the expert support so this review is for the expert category. They took over 3 months to review my tax (my case is not even a... See more

Company replied

Rated 5 out of 5 stars

Taxfix is a very helpful app for filing taxes. The experience is smooth overall, but sometimes when you edit information, the refund amount does not update quickly. Also, tax-saving suggestions could... See more

Company replied

Rated 5 out of 5 stars

Taxfix SE services in Miramar Fl are great at doing taxes no matter how complex. I have been using their services for the past 4 years and has no complaints. Karroll Ann Fanfan and the staff in her o... See more

Company replied

Company details

  1. Tax preparation software

Written by the company

Taxfix - Die Steuer-App. Steuererklärung war noch nie so leicht. Beantworte verständliche Fragen in der App und sicher dir deine Steuererstattung!


Contact info

  • Köpenicker Str. 122, 10179, Berlin, Germany

  • taxfix.de

4.3

Excellent

TrustScore 4.5 out of 5

19K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 74% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

The process was simple and easy

The process was simple and easy. It took just took me few minutes to apply for my tax returns

20 March 2026
Taxfix logo

Reply from Taxfix

Thank you for your feedback! We are glad everything went smoothly. Thank you for using Taxfix!

Rated 1 out of 5 stars

Did not make any difference

Didn't make any difference. I even made a list after paying for the service. If you can navigate Elster then do it yourself.

20 March 2026
Taxfix logo

Reply from Taxfix

I'm sorry to hear you had a bad experience with Taxfix. Please email us at
support@taxfix.de
and give us a bit more detail regarding the issue you're facing. Thank you for using Taxfix!

Rated 1 out of 5 stars

Tax submitted for 2024

Tax submitted for 2024, 9 October 2025, as of today 16 March 2026 no answer from the "expert" risking to pass the time limit

16 March 2026
Unprompted review
Taxfix logo

Reply from Taxfix

Thank you for your feedback. Our expert service is quite popular at the moment, so it might take a bit longer to process your tax return. But rest assured, our partner law firm is working hard to complete it as quickly as possible. Thanks for your understanding. Thank you for using Taxfix!

Rated 4 out of 5 stars

It is easy to use.

It is easy to use.

27 February 2026
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Reply from Taxfix

Thank you for your kind feedback! We're glad you find Taxfix easy to use. Thank you for using Taxfix!

Rated 5 out of 5 stars

Good

Good
I am happy about it

27 February 2026
Taxfix logo

Reply from Taxfix

Thank you for your kind feedback! We're happy to hear you're satisfied with Taxfix. Thank you for using Taxfix!

Rated 5 out of 5 stars

Taxfix SE services in Miramar Fl are great…

Taxfix SE services in Miramar Fl are great at doing taxes no matter how complex. I have been using their services for the past 4 years and has no complaints. Karroll Ann Fanfan and the staff in her office are knowledgeable, friendly , patient etc.I truly recommend anyone to try their services.They have the options to see them in person or remotely. They facilitate both options with a safe portal to foward tax documents prior to your appointment.
I really recommend Taxfit.

27 February 2026
Unprompted review
Taxfix logo

Reply from Taxfix

Thank you for your review. It looks like your feedback is for a different company. We’re Taxfix SE, so we’d recommend posting this on Taxfit’s page to make sure it reaches the right team.

Rated 5 out of 5 stars

Easy to use

Easy to use , before taxfix i never submitted a tax declaration but since i found taxfix i do it every year!

20 February 2026
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Reply from Taxfix

Thank you for sharing your feedback! We’re really glad to hear Taxfix felt easy to use and helped you submit your tax return year after year. Thank you for using Taxfix!

Rated 5 out of 5 stars

Taxfix very handy

Taxfix is very easy to use. I have used TaxFix a couple of times and got the returns as expected.

10 February 2026
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Reply from Taxfix

Thanks for your feedback! Great to hear you found Taxfix handy and easy to use across multiple filings. Thank you for using Taxfix!

Rated 2 out of 5 stars

Why they need to charge subscription…

Why they need to charge subscription fee when you already paid for the tax return fees. Not recommended

17 February 2026
Unprompted review
Taxfix logo

Reply from Taxfix

We’re sorry that this was your experience.
Transparency is very important to us, so we’d like to clarify the following: The Taxfix+ subscription is actively selected during checkout and explicitly confirmed. We also clearly indicate that it is an annual subscription with automatic renewal.
If the cancellation is made only after the renewal or after the charge has been processed, the transaction unfortunately can no longer be stopped retroactively. This is the usual process for subscription models.
If you still have any questions, please contact us at support@taxfix.de. We’ll clarify everything with you transparently.

Rated 5 out of 5 stars

Quick and easy to use

Quick and easy to use! I got the same ammount as in the calculation!

11 February 2026
Taxfix logo

Reply from Taxfix

Great to hear the process was quick and easy, and that the calculation matched your result. Thank you for using Taxfix!

Rated 5 out of 5 stars

Good

I am satisfied with Taxfix.

5 February 2026
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Reply from Taxfix

Great to hear you’re satisfied with Taxfix. Thank you for using Taxfix!

Rated 5 out of 5 stars

Thank goodness for Svetlana

Thank goodness for Svetlana, my last accountant decided last minute the day before self tax deadline that they was unable to do my return. Which as a anxious person sent me into a meltdown

I was then assigned with Svetlana who called me straight away and went through everything with me and it was all completed within an hour. She has honestly saved me so much stress and time.

Svetlana was so easy to talk to and really explained everything to me in detail to help me understand my tax. Can’t recommend her enough.

30 January 2026
Unprompted review
Taxfix logo

Reply from Taxfix

We’re glad to hear that the support you received helped ease a stressful situation and that everything could be resolved quickly and clearly.
If you have any further questions, please contact our colleagues at Taxfix UK via support@taxfix.com.
Thank you for using Taxfix!

Rated 1 out of 5 stars

Misleading "All-In" Service

If you have a very simple tax return, this service might work, but frankly, simple returns are easy enough to do yourself on the HMRC website with a quick Google search.

My experience with the "All-in" package (costing £170) was frustrating and misleading:

Hidden Limits: The service is not truly "all-in". After uploading my files, I was told I had exceeded a 20-document limit and had to create my own summary sheets. Even after reducing the count to 15, I was told that holding shares jointly with my wife fell outside the standard service terms.

Wasted Time: With the self-assessment deadline just six days away and repeated requests for summary sheets of data collated and uploaded. Then being informed my situation (joint account with wife) exceeded the standard service. I was forced to give up and file the return myself.

Poor Admin: The booking system showed availability, but my accountant cancelled via email after I had paid. I agreed to rearrange, but then heard nothing and had to chase them down myself.

Verdict: The administrative chaos and hidden restrictions meant I wasted hours of time and £170 for a service I couldn't use.

25 January 2026
Unprompted review
Taxfix logo

Reply from Taxfix

We’re sorry to hear that your experience did not meet your expectations. That’s certainly not what we want for our customers.
As your review relates to our UK service, we’d like to look into this properly with the right team. Please contact Taxfix UK support at support@taxfix.com, so they can review your case, clarify the service scope, and follow up on the points you raised.
Thank you!

Rated 1 out of 5 stars

Misleading fee and poor service

Misleading “£169 all-in” pricing

I’ve been a customer for three years, but this year’s service was awful.

I paid for a consultation and was told I was entitled to split-year treatment and a potential refund. I then paid the advertised “£169 all-in” fee, only to find it covered a very basic calculation. I had to challenge the accountant twice before they even acknowledged my entitlement, and was then asked to pay another £170.

To make matters worse, a refund was initially processed without my consent.

This is misleading pricing and poor service. All in all, a very disappointing experience.

19 January 2026
Unprompted review
Taxfix logo

Reply from Taxfix

Thank you for your detailed feedback. We’re sorry to hear that your experience this year did not meet your expectations. Please contact our UK support team at support@taxfix.com.
Thank you for using Taxfix!

Rated 5 out of 5 stars

I want to thank the team for the great…

I want to thank the team for the great services and quick work from the finanzamt also. Big thanks

14 January 2026
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Reply from Taxfix

We’re glad to hear you were happy with the service and the overall process.
Thank you for using Taxfix!

Rated 5 out of 5 stars

It’s the best app

It’s the best app
I am very happy with them

20 January 2026
Taxfix logo

Reply from Taxfix

Thank you for your kind words! We’re very happy to hear you’re so satisfied with Taxfix.
Thank you for using Taxfix!

Rated 4 out of 5 stars

Great Account but platform software lacking

Had a great polished quick professional experience from Accountant Lillian Skinner . She provided a great service . 5 stars no complaints.

My only concern is the platform software of Taxfit does not pull through the correct information and makes some wrong assumptions.

I also have to start submitting quarterly tax returns from April and as yet they do not have an offering that helps me with the new rules which is causing me stress so I am looking elsewhere . But I can’t fault Lillian Skinners service grade A and she was very responsive to me .

13 January 2026
Unprompted review
Taxfix logo

Reply from Taxfix

We’re glad to hear you had such a positive experience with Lillian. At the same time, we appreciate your comments on the platform and will share them internally.
If you’d like to discuss this further, feel free to contact us at support@taxfix.com.
Thank you for using Taxfix!

Rated 2 out of 5 stars

Possibility to follow up what was accepted and what was rejected by the tax office from the initially filed refunds

The initially filed amount of refund was much higher than the amount finally approved by the tax office (already 2 years in a row, 2023 and 2024). Taxfix does not provide any follow up what was accepted and what was not by the tax office. This would be very useful, as I would appreciate to be able to understand the reasons for lower refund and maybe to correct some errors in the next tax filing.

14 January 2026
Taxfix logo

Reply from Taxfix

Thank you for your feedback. The final decision on accepted or rejected amounts is always made by the tax office. Your suggestion for more transparency is valuable and will be shared internally.
Thank you for using Taxfix!

Rated 5 out of 5 stars

Fantastic service.

Fantastic service.
I am an online business owner and wanted to find an online tax advisor.
Couldn't fault Taxfix.
They put me in touch with a fantastic advisor called Patricia - we converse via Google Translate, which works perfectly!
Whenever I needed help, Taxfix have been fast and very helpful.
I am a very happy client of both Patricia and Taxfix.

13 January 2026
Unprompted review
Taxfix logo

Reply from Taxfix

Thank you for your wonderful feedback! We’re very happy to hear that you felt well supported and that the collaboration with Patricia worked so smoothly for you. It’s great to know our team could help when needed.
Thank you for using Taxfix!

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