Taxfix Reviews 19,008

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I’ve used Taxfix for the last three years and it has turned what used to be a stressful nightmare into a 20-minute task. As an expat, the English support is an absolute lifesaver. The interface is f... See more

Company replied

Rated 2 out of 5 stars

I used taxfix for many years, i did not have any big issues until i tried the expert support so this review is for the expert category. They took over 3 months to review my tax (my case is not even a... See more

Company replied

Rated 5 out of 5 stars

Taxfix is a very helpful app for filing taxes. The experience is smooth overall, but sometimes when you edit information, the refund amount does not update quickly. Also, tax-saving suggestions could... See more

Company replied

Rated 5 out of 5 stars

Taxfix SE services in Miramar Fl are great at doing taxes no matter how complex. I have been using their services for the past 4 years and has no complaints. Karroll Ann Fanfan and the staff in her o... See more

Company replied

Company details

  1. Tax preparation software

Written by the company

Taxfix - Die Steuer-App. Steuererklärung war noch nie so leicht. Beantworte verständliche Fragen in der App und sicher dir deine Steuererstattung!


Contact info

  • Köpenicker Str. 122, 10179, Berlin, Germany

  • taxfix.de

4.3

Excellent

TrustScore 4.5 out of 5

19K reviews

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Replied to 74% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Everything went really smoothly

Everything went really smoothly. I got a similar value to the one calculated on the app.

1 July 2025
Unprompted review
Taxfix logo

Reply from Taxfix

Thank you so much for your review! We’re really glad to hear everything went smoothly and that your result matched what was shown in the app.
Thank you for using Taxfix!

Rated 1 out of 5 stars

I submitted the tax on my own

I submitted the tax on my own , but technically it went again to the lawyer again. I have send multiple emails to get it right there was alot of issues faced while submitting although i have been submitting tax since last 2 years

6 August 2025
Taxfix logo

Reply from Taxfix

Thank you for your review! We’re sorry to hear about the difficulties you experienced this time. Please reach out to us at support@taxfix.de so we can help clarify what happened and support you further.
Thank you for using Taxfix!

Rated 3 out of 5 stars

It is nice that I was able to complete…

It is nice that I was able to complete the tax assessment without needing to interact with a tax advisor, but the "chat-like" interface is quite unfriendly when my wife and I want to fill in the data in parallel. Also, sometimes I don't have access to some questions, so to reach them, I need to fill in some dummy values that I edit later.

5 August 2025
Taxfix logo

Reply from Taxfix

Thank you so much for your review! We’re glad to hear you found it helpful to complete your tax return independently. We understand that working together in the app and navigating certain questions could be smoother. Your feedback is super valuable and helps us improve.
Thank you for using Taxfix!

Rated 5 out of 5 stars

Easy and quick

1 August 2025
Taxfix logo

Reply from Taxfix

Thanks for your feedback! We’re happy to hear you found Taxfix easy and quick to use.
Thank you for using Taxfix!

Rated 4 out of 5 stars

I also had a very good experience just…

I also had a very good experience just now using Taxfix. The only area where I feel it could have been improved was in the explanation of "voluntary" income, which covers side income that does not exceed 3000 Euro in one calendar year. If I did not already know that I had to declare a one-time payment from my teaching contract, I would have never reported this under "voluntary" income, because the meaning this word suggests something other than side income. Taxfix should clarify this or change their wording in this section.

Other than that, I found this process extremely smooth and mostly stress-free. I would definitely recommend Taxfix for other foreigners working in Germany!

27 July 2025
Unprompted review
Rated 1 out of 5 stars

Long-time user losing patience — frustrating experience!

I’ve been using Taxfix for years and was a loyal customer — but my recent experience has left me seriously reconsidering that loyalty.

A few weeks ago, I submitted my tax return using the Tax Advisor service. Out of nowhere, it got rejected with no explanation. The email said the reason would be shared, but weeks later — still nothing.

So I decided to fill out the return myself. After finishing everything, the platform was still confused — it showed a tax advisor assigned (“Ken”), even though I didn’t use that service this time.

On top of that:

The email links to track previous tax returns don’t work.

The feature to view submitted answers has never worked, on either the app or web.

Overall, the process felt buggy, unclear, and unreliable — especially for something as important as taxes.

This whole experience has been a mess. Taxfix seriously needs to fix these issues. There are now plenty of alternatives on the market — and switching wouldn’t be hard.

Very disappointed.

27 July 2025
Unprompted review
Rated 5 out of 5 stars

I never thought that it was that quick

I never thought that it was that quick. I even got higher than expected tax return. It blew my mind. Just for three weeks I got it all the money. Thank you tax fix. Thanks from the bottom of my heart. I will definitely recommend you.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with Taxfix

Great experience with Taxfix. Their product keeps improving year over year, and it really turns a cumbersome tax declaration process into a rather straightforward and smooth experience. Well done!

1 June 2025
Unprompted review
Rated 5 out of 5 stars

Awesome experience with Taxfix…

I had great experience with Taxfix prefilled tax returns. I am using it from last 3 years and it's easy and most of things will get filled automatically. Prediction of tax returns you can see while filling itself.

1 July 2025
Unprompted review
Rated 2 out of 5 stars

Won't recommend

Taxfix used to be savior for expat like me, not anymore!
1) While filing joint tax with your wife, it still chage s double, while others provide discount
2) they once introduce a expert advice, with one time 129€ per tax clreance, after few month they scrapped this option. Now have to give 99€ & mighty 20% of tax return. Crazy
3) They do not have Abfindung manual entry option (terrible)
4) The flow inside the app so messy, sometimes its impossible to edit! poor user interface

My verdict: Okay if you have simple tax returns case and still prefer English. But there are so many other competitor, Taxfix seems outof fashion

7 July 2025
Unprompted review
Rated 4 out of 5 stars

I love TaxFix and have been using it…

I love TaxFix and have been using it for several years. Its intuitive and relatively easy to use. Its quick and I always get the refund within a few weeks. I have removed one star as they don't support all expenses (such as supporting family members abroad).

27 June 2025

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