TaxRise Reviews 

2,374
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 332 reviews, reviewers had a great experience with this company. Customers frequently praise the helpful staff for being exceptionally patient and professional during onboarding and support calls. People note that representatives take the time to answer questions thoroughly and make stressful situations much easier to handle. Some reviewers were not happy with the high service costs and communication issues experienced after paying. Consumers mentioned that they were charged substantial upfront fees for basic payment plans that they could have easily arranged themselves. Others also noted a disappointing lack of follow-through, unfulfilled promises, and ongoing difficulties getting clear updates regarding their cases.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that team members are consistently friendly,... See more

Customer service

Clients share positive opinions on customer service, highlighting that certain representatives are very... See more

Service

People report ambiguous experiences with service, as some reviewers describe the assistance as professional,... See more

Payment

Reviewers mention negative feedback about payment, expressing frustration over high upfront fees and... See more

Price

Customers consistently note negative experiences with price, expressing widespread dissatisfaction over high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When I started this journey, i was very nervous but Sami had me calm in the first few minutes of conversation. He was helpful in understanding my tax liability and explained how the program works and... See more

Rated 5 out of 5 stars

TaxRise is an excellent service working one on one with clients. My first contact Katie Lee is like an angel so encouraging, caring and helpful. I am now working with Jillia Beckwith and we are going... See more

Rated 5 out of 5 stars

A live agent contacted me via to respond to a voicemail inquiry I made. She remained on the call with me until I uploaded all requested documents and verified receipt. She was patient and extremely pr... See more

Rated 5 out of 5 stars

I've been working with TaxRise for over a year. For me the biggest benefit has been having a team of professionals representing me against the IRS. The emotional stress is gone. The fee is so reasona... See more


Company details

  1. Debt relief service
  2. Credit Counselling Service
  3. Tax Lawyer
  4. Tax consultant
  5. Tax Preparation
  6. Tax preparation service

Written by the company

TaxRise is a nationally recognized full service tax resolution firm operating in all 50 states. We can stop all IRS collection activity including wage garnishments, tax liens & levies and resolve individual or business tax issues. Call us today to learn more.


Contact info

4.0

Great

TrustScore 4 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.0

All reviews

(2,374)

332 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My Personal Experience with TaxRise

For years I have been struggling to work with the IRS to resolve my back taxes owed without success. I made several attempts to make payments but it seemed that I was going in circles as late fees and compounding interest fees were making it difficult to manage tax debt. The IRS was threatening to take possession of my property if payment was not satisfactory to them. I am retired and living on limited income so paying this tax debt was very difficult.
TaxRise resolved my problems with the IRS within a year; I have been placed on hardship and will no longer be receiving any collection notices from the IRS. TaxRise worked diligently with the IRS to have my tax issues resolved.
Thank you Yasmin and the TaxRise Team for all your efforts in giving me relief and peace of mind!

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Do not use Taxrise for tax relief, SCAM

Do not use Taxrise for tax relief. The company requires you to take out a loan to pay, and then they leave you high and dry. No contact; they will not resolve your tax issue, but then you are stuck with the loan they require to help you, which they don't. BIG RED FLAG on this company.

9 March 2026
Unprompted review
TaxRise logo

Reply from TaxRise

Hello Rick and thank you for your review. We see you are already in contact with our Quality Assurance department and are in active communication with one of our representatives. We appreciate the opportunity to connect with you and look forward to continuing the conversation to address your feedback.

Rated 5 out of 5 stars

Consistently helpful beyond expectation

Every time I have spoken with someone at TaxRise, I have not been disappointed in any way. Today was no exception- Steve was kind, so helpful and seemed genuinely invested on helping answer my concerns, giving me detailed direction on my next steps while reassuring me that everything is moving forward for a successful resolution. I hung up with a sigh of relief to have them on the team helping me with this stressful situation. I highly recommend them.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Thank you!

I have had all of my questions answered. I’m not the most trusting person. I do appreciate the knowledge that is given to me!! All of the communications and questions are delivered with compassion, and answered!!

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and competent service

The lady I worked with today was friendly and so professional . She.knew her job well. We went through the process of completing the documents in a timely manner with accuracy. She answered all my questions and she ensured I had total understanding

25 February 2026
Unprompted review
Rated 1 out of 5 stars

Do not use

If there was an option of “0”, that’s what I would have chose. I owe $1800.00 to Taxrise for their “ assistance “. The only thing they did for me was complete a STATE amended return. I could have gotten that done locally for $50.00. Do NOT believe that they are going to work to get your Federal tax liability lowered. They don’t! I could have taken the $1800.00 and applied it to my tax debt, which would lessen my tax debt in half!!

25 February 2026
Unprompted review
TaxRise logo

Reply from TaxRise

Hello Sharon. Thank you for the review but we are having trouble locating your account using only your first name as no other contact information is associated with this review. You can provide your information via our request through Trust Pilot or by sending an email to joshua.jurado@taxrise.com. We look forward to hearing from you.

Rated 1 out of 5 stars

Dishonest

Dishonest. The only thing they accomplished is seeing my the interest in my tax liability increase $20,000 while they didn’t do a single thing to advocate on my behalf. Then they sent me a congratulatory email when they negotiated without my approval. Would have been better working directly with the IRS. Yet they were happy to take the $8,300 for their “services.”

21 February 2025
Unprompted review
TaxRise logo

Reply from TaxRise

Hello. We are having trouble locating an account under the name "Ryne" that was used for this review. We will be requesting your contact information via Trust Pilot. Feel free to provide the information that way or you can send an email to joshua.jurado@taxrise.com and we can assist.

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