Tech.Trade Reviews 2,610

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and condition, often exceeding expectations even for refurbished items. Many people highlight the impressive range of products available and the competitive pricing, making it easy to find suitable options. The service is frequently described as professional, knowledgeable, and efficient, with many consumers appreciating the helpful advice and smooth overall process. Delivery is also a strong point, with numerous reviewers mentioning quick dispatch and prompt, often next-day, delivery. However, some customers also noted occasional issues with delivery times, with a few experiencing delays or receiving items later than expected. A small number of people reported receiving products with minor cosmetic damage or non-responsive components, though these issues were often resolved quickly by the company.

What people talk about most

Product

People report positive experiences with product, often praising the excellent condition of refurbished items,... See more

Delivery service

Consumers find delivery service to be positive, with many praising the fast and prompt delivery times, often... See more

Quality

Reviewers mention positive feedback about quality. Customers are consistently impressed with the condition of... See more

Service

Clients share positive opinions on service, consistently praising its quality, speed, and helpfulness. Many... See more

Price

Customers consistently note positive experiences with price. Many reviewers found competitive and affordable... See more

Based on these reviews

Rated 5 out of 5 stars

Eli's product knowledge helped me make the perfect choice regarding IT equipment for my business. Eli took the time to explain the differences and why it would be the best purchase decision and I can... See more

Company replied

Rated 5 out of 5 stars

I called Tech Trade and exolained the computer i was looking at purchasing for my accounting purposes. The person I spoke to was efficient and quick. I paid £5 next day delivery. Well packaged and... See more

Company replied

Rated 5 out of 5 stars

Tech.Trade had an impressive range of refurbished iMacs available and it was easy to compare specifications and prices. Selection made and order submitted at the weekend, the only delay was tha... See more

Rated 5 out of 5 stars

I’m honestly impressed. Tech Trade delivered exactly what they promised and more. The device arrived in spotless condition, properly packaged, and clearly tested before dispatch. What stood out most... See more

Company replied


Company details

  1. #32 of 92 best companies in Computer & Accessories store

About Tech.Trade

Information provided by various external sources

Our retail Service

  • We pride ourselves in having the largest selection of refurbished Apple Mac stock in the UK
  • Fairly priced and fully warrantied products
  • 12-month warranty
  • Free shipping
  • Telephone support available

Over the last 8 years Tech.Trade has grown into one of the foremost suppliers of the best quality factory reconditioned Apple Mac. Get the best quality Apple delivered to your door next day.

For Advice and support call 0800 8494994

Or visit www.tech.trade


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My MacBook

My MacBook arrived promptly but unfortunately I was not able to get past the login. The Tech team were excellent and arranged for a next day pick up and a full refund. I would definitely use them in future.

18 March 2026
Tech.Trade logo

Reply from Tech.Trade

Thank you for the fantastic review! We’re sorry the MacBook wasn’t quite right, but we’re really pleased our team could step in quickly to arrange collection and a full refund. Making things right as smoothly as possible is always our priority. We truly appreciate your understanding and are glad you’d consider using us again in the future!

The Tech.Trade Team

Rated 5 out of 5 stars

What a great service

What a great service , truly fantastic iMac A grade arrived next day , very helpful staff Ryan
How refreshing
Graham hicks

18 March 2026
Tech.Trade logo

Reply from Tech.Trade

Thank you for the fantastic review, Graham! We’re delighted to hear your A-grade iMac arrived next day and that you found the service truly fantastic. Ryan will be really pleased to see your kind words. We really appreciate your support — thank you for choosing Tech.Trade!

The Tech.Trade Team

Rated 4 out of 5 stars

Little glitch to begin with but support…

Little glitch to begin with but support staff very competent and helpful and all ended well.

9 March 2026
Tech.Trade logo

Reply from Tech.Trade

Thank you for your feedback! We’re glad to hear that although there was a small glitch at the start, our support team were able to resolve things quickly and help get everything sorted. We really appreciate your understanding and kind words — and hope to deliver a full 5-star experience next time!

The Tech.Trade Team

Rated 4 out of 5 stars

The laptop arrived so quick

The laptop arrived so quick! Unfortunately some of the buttons weren't as responsive as you'd think a silver grade product would be. The few cosmetic issues it had weren't bad either. The return process was very simple and quick. Now I can go back and purchase a different laptop from them, as I feel like I can trust them.

9 March 2026
Tech.Trade logo

Reply from Tech.Trade

Thank you for your honest feedback! We’re really pleased to hear the laptop arrived quickly and that you found the return process simple and hassle-free.

We’re sorry the keyboard didn’t meet expectations for a Silver grade — that’s certainly not the standard we aim for. That said, we’re glad we could resolve it quickly and that you still feel confident shopping with us again. We’d be more than happy to help you choose the right replacement.

Thank you again for your trust and support!

The Tech.Trade Team

Rated 5 out of 5 stars

Brilliant top company

Amazing company
So helpful and easy to speak to the team. Go above and beyond to help
Highly recommend them
Got my iMac which was brilliant and mint condition. They talked me through anything I was unsure of !

15 March 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a MacBook for general home…

Ordered a MacBook for general home working, great website, ordered a very reasonably priced Bronze standard machine, arrived very quickly, more than pleased with the condition (not some beat up reject)
Easy to setup, works brilliantly, why why why did I keep struggling with Windows when using iPhone and iPad.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

I’m certainly not a computer expert and…

I’m certainly not a computer expert and I bought the wrong product, which didn’t fit my needs. But no problem Ryan sorted the problem out without and problems. I now have the perfect set up for me. I I’m very happy with their customer service and support. Definitely buy from them again in the future 👍🏻

23 February 2026
Rated 5 out of 5 stars

Excellent

Excellent! My iMac arrived within 3 days. The iMac itself looks brand new, not a single scratch or scuff to be seen anywhere.

Highly recommended!!

27 February 2026
Rated 5 out of 5 stars

Great website

Great website, clear grading and pricing. Item delivered earlier than expected and process comms clear and concise.
Returning customer, highly recommend

26 February 2026
Rated 5 out of 5 stars

Great for use with Zwift

The MacBook Air arrived the next day in very secure packaging. For a silver grade it in excellent condition.
I purchased it to run Zwift on my bike trainer in the garage rather than moving my MacBook Pro every day.
It was easy to set up and works very well.

23 February 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look