Changing my review as an absolutely lovely chap (sorry I didn't get your name) called me to resolve my issue. First things first, thank you kindly for sending the replacement so quickly, it has arr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #61 of 76 best companies in Mobile Phone Shop
- #86 of 93 best companies in Computer & Accessories store
- #78 of 83 best companies in Computer Shop
- #37 of 49 best companies in Mobile Phone Accessory Shop
- #1 of 1 best companies in Smartphone Unlocking Service
Written by the company
TechPros Trade Limited — Est. 2013 The Story of TechPros® From a single store in Stevenage to a UK-wide tech powerhouse — built on experience, sustainability, and a commitment to quality. 20+ Years of tech industry experience 100+ Orders processed daily across the UK 2013 Year we opened our first store How it all began Our story started in 2013 when we opened our first store in Stevenage, Hertfordshire, under the name Fone & Pc Fix Stevenage. With over 20 years of experience in the tech industry, our aim was simple: deliver the best tech services directly to the end user. It wasn't long before we noticed a significant and growing demand for refurbished tech — particularly mobile phones, followed closely by MacBooks and PCs. That insight changed everything. 2013 — First store opens Fone & Pc Fix Stevenage launches in Hertfordshire, offering tech services to the local community. Early years — Recycling initiative Recognising that the average person upgrades their phone every two years, we launched an electronics recycling programme, building partnerships to responsibly handle phones, iPads, tablets, MacBooks, and PCs. 2019 — Rebrand to TechPros We redesigned our store and adopted the TechPros name, reflecting our expanded range of services covering mobile, computing, and gaming. Now serving customers all across the UK. Today — 100+ orders daily A leading UK refurbished tech retailer, processing over 100 orders every day and continuing to grow. Sustainability at our core We saw a clear problem: millions of old devices being discarded unnecessarily, adding to growing environmental waste. By building strong recycling partnerships and championing the refurbished tech market, TechPros helps give devices a second life — reducing waste while delivering real value to customers. Customer-first, always Our customers are at the heart of everything we do. We believe in building lasting relationships by understanding needs and offering personalised solutions. Our dedicated customer service team ensures a seamless experience from first enquiry to delivery — and beyond. Our mission To deliver top-notch tech solutions while promoting environmental sustainability — providing high-quality products that genuinely enhance our customers' lives. Our vision To be a recognised leader in the UK tech industry, known for innovation, quality, and an unwavering commitment to customer satisfaction.
Contact info
65 Queensway, SG1 1DN, Stevenage, United Kingdom
- 01438350955
- info@techpros.co.uk
- techpros.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 5% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from TechPros
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







