While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Thank-you Peter & Leo, for making pick-up so smooth and easy! I appreciate you coming-in on Canada Day Holiday in early evening, so I can pick-up the Segway ES4. Leo was very friendly and helpful:... See more

Company replied

Rated 5 out of 5 stars

Omg! It’s so easy to fold n carry anywhere. I never expected this scooter will change my life style this much. Especially, it is perfect to get groceries n explore my neighborhood during this pandemic... See more

Rated 5 out of 5 stars

Amazing customer service, Lio was so nice and friendly. The scooter itself is amazing, feels nice, sturdy, and smooth on the streets. i love how the functions aren't tied to only using Bluetooth app... See more

Company replied

Rated 5 out of 5 stars

Great service and product! The staff really care about your experience and provide fast support.

Company details

  1. Electronics store

Information provided by various external sources

Located in Toronto, TekTrendy is Canada's premium electric scooters and innovative electronics destination. We offer fast and free shipping with dedicated customer support.


Contact info

4.8

Excellent

TrustScore 5 out of 5

104 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tek Trendy was exceptionally friendly…

Tek Trendy was exceptionally friendly and helpful! They helped me with my decision on the scooter that was right for me. Buying and receiving my scooter couldn't have been easier. They were also very patient and friendly with me, considering that I am probably a little older than their average purchaser. I would recommend them to everyone!

19 May 2021
TekTrendy logo

Reply from TekTrendy

Thank you Jennifer! We hope you have fun riding the ES Commute in the summer. Feel free to reach out if you have any questions! Always happy to help! :)

Rated 5 out of 5 stars

Ordered it and was able to pick it up…

Ordered it and was able to pick it up next day. Leo was fantastic to help me out with all my questions. Highly recommended!!

15 May 2021
TekTrendy logo

Reply from TekTrendy

Hello Rick, thank you for your second purchase on our ES Commute. It really means a lot to us. We hope you enjoy scooting around in the summer! :)

Rated 5 out of 5 stars

Awesome sauce

Was a little concerned by email transfer but shipped quickly and received. Easy assembly and set up. Thanks!!

11 May 2021
TekTrendy logo

Reply from TekTrendy

Thank you Daniel! Hope you will have fun with the Xiaomi Pro 2 ;)

Rated 5 out of 5 stars

Really great customer service

Really great customer service as soon as I contacted them for a problem I had they where there and really helped me!! 5 out of out 5!!

10 May 2021
TekTrendy logo

Reply from TekTrendy

Anytime! Enjoy scooting around in the summer! :)

Rated 5 out of 5 stars

The staff was very helpful in the…

The staff was very helpful in the ordering process as I could not pay with credit card, only via e-transfer which I was hesitant about at first, but once I spoke to Leo he helped me sort out the details and everything went fine! Surprisingly the scooter arrived earlier then expected, in mint condition!! It is slightly bigger/taller than expected, but easy enough to move around and works great. It is sturdy, well built, just an excellent scooter! You do not realize how fast 25km actually feels on the scooter. It is a great product!! Thank you TekTrendy for the excellent service!

6 May 2021
TekTrendy logo

Reply from TekTrendy

Thank you so much! Enjoy the Xiaomi M365 Pro 2 in the summer :)

Rated 5 out of 5 stars

First of all

First of all, the communication of the customer service was excellent. They responded very quickly and nicely to everything I wrote. Also, the way to send money by e-transfer was really convenient and easy. I have been using my scooter for about 3 days. Really, its durability is excellent in terms of material quality and content. They did a really good job. Thanks Segway!

12 April 2021
TekTrendy logo

Reply from TekTrendy

Hello Farhat, thank you for your feedback! :)

Rated 5 out of 5 stars

Amazing amazing service

Amazing amazing service! They are very fast with communication and very on point.

30 March 2021
TekTrendy logo

Reply from TekTrendy

Thank you Jessica, and we really appreciate your feedback and support! We are sure your ES Commute (red colour) will stand out every time you bring it out ;)

Rated 5 out of 5 stars

Highly Recommended

Great service, very knowledgeable regarding the electric scooter market and products. Was ready for pickup same day. Highly recommend dealing with Tek Trendy!

30 March 2021
TekTrendy logo

Reply from TekTrendy

Thank you Matt! Hope you enjoy the Xiaomi M365 Pro 2 in the summer :)

Rated 5 out of 5 stars

Fantastic service

Fantastic service, Leo ensured full end 2 end service and ensured I walked away happy customer!

29 March 2021
TekTrendy logo

Reply from TekTrendy

Hello Mr. Wilde, we really appreciate your positive feedback, and hope you enjoy riding the Segway Ninebot Max :)

Rated 4 out of 5 stars

Great scooter

Great scooter. Great service.
My only "complaint" was after picking up the scooter, I was told not to raise and lower the handle bar too often as there is a plastic part that seems to break as said from other users to the shop owner. It is a little heavier than I thought, but that's just me not realizing the actual written on line. I do love that it feels extremely sturdy while driving. Super happy with my purchase overall.

26 March 2021
TekTrendy logo

Reply from TekTrendy

Hello Mel,

We really appreciate your constructive feedback and will definitely let our customer support contact you to see if there is anything we can do at our end to help you. If you have any questions in the future, please feel free to chat with us online (our chat bar is on the bottom right corner on homepage). We are always happy to help! :)

Thanks,
TekTrendy Team

Rated 5 out of 5 stars

I had a great experience purchasing the…

I had a great experience purchasing the Ninebot Max from Tek Trendy. Leo was very helpful in explaining everything about the scooter and also helped me pick out a few accessories for it.

The customer service is absolutely amazing! I would 100% recommend buying an E-scooter from here.

20 March 2021
TekTrendy logo

Reply from TekTrendy

Hey Nikhil,

Thank you very much for leaving a review and sharing your experience, we're thrilled that you're enjoying your Ninebot Max and always here if you need absolutely anything else in the future!

Rated 5 out of 5 stars

Amazing customer service..

Amazing customer service... Leo is Awsome. 👌🏻 And we love the ninebot max..... So nice we bought it twice. 👍🏻👍🏻👍🏻👍🏻👍🏻

16 March 2021
TekTrendy logo

Reply from TekTrendy

Thank you so much Jeffrey! We appreciate all your feedback and review - you're very kind. Thank you for choosing TekTrendy! :)

Rated 5 out of 5 stars

I bought the segway ninebot max

I bought the segway ninebot max. I paid via etransfer so I was able to pick it up within a couple days. It was an easy process, they even gave me a complimentary case that attaches to the scooter. 10/10 would recommend

16 March 2021
TekTrendy logo

Reply from TekTrendy

Hello Megan - Thank you for your review. We really appreciate your feedback and hope you are enjoying your scooter! :)

Rated 5 out of 5 stars

I bought Ninebot Max from Leo

I bought Ninebot Max from Leo, he was really helpful with the purchase and delivery.
Love Ninebot Max so much, highly recommend TekTrendy

13 March 2021
TekTrendy logo

Reply from TekTrendy

Hi Chun-Kai, thank you for your kind review, and we really appreciate your business! :)

Rated 5 out of 5 stars

Xiaomi M365 Pro2 online order was mostly a good experience!!

TekTrendy was mostly a good experience, customer service easy to reach, was pleasant, very helpful, took time answer all questions, explained the functions of my escooter both before and after sale. Overall value of my purchase was good as i was able to catch the winter sale, based on cost of the transaction it qualified for free shipping which was a nice bonus. Fedex shipping was fast and efficient. My gripe, which is a big gripe is that Tektrendy does not accept credit card payments for online orders (only e-transfers) which is a bummer, no sucked big time, and yeah as a customer I don't care to hear about online fraudsters, if its a problem, fix it and move on, don't force all online orders to bend over backwards as a result. Anyways, after i got my escooter i noticed a small error was made with my order, they fixed it promptly and without much pulling teeth, the true test of customer service and I'm afraid they passed!!

10 March 2021
TekTrendy logo

Reply from TekTrendy

Thank you for sharing your experience. We are always happy to help customers in other provinces. Hope u enjoy riding the Xiaom M365 Pro2 in Calgary! :)

Rated 5 out of 5 stars

Amazing customer service/Product

Amazing customer service, Lio was so nice and friendly. The scooter itself is amazing, feels nice, sturdy, and smooth on the streets. i love how the functions aren't tied to only using Bluetooth apps either, (the last scooter i got off amazon, wouldn't let me do anything without the app, and the app wouldn't even connect to the scooter).

Also thank you for the free goodies. I'm going through a rough patch in life right now, so having this scooter and the freedom to go where i please without using transit, is definitely something i needed.

26 January 2021
TekTrendy logo

Reply from TekTrendy

Thank you so much for your detailed review on our product and service. We are sure you will enjoy the ES commute more in the summer! ;)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look