TeleChoice Reviews 

196
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Do not use this provider if you may need international roaming. I purchased a 5 day plan as an addition to my annual plan and was unable to receive or make any calls (the primary reason for purchasing... See more

Rated 1 out of 5 stars

Non existent customer service. I have tried calling them about an issue with my phone today 12 times and each time I have been cut off before ever getting to speak to a consultant - human or not. Thi... See more

Rated 1 out of 5 stars

Over the last 4 months have had issues with their International calls (IDD) packages which have gone from unlimited calls to 120 mins or 300 mins. Then when I have specified a day to have it activated... See more

Rated 1 out of 5 stars

Sales person promised that my Internet would not be stopped until I had the modem this didn't happen. Running a business from home no Internet in sight no solutions just sorry. Considering legal actio... See more

Company details

  1. Telecommunications service provider
  2. Mobile Phone Accessory Shop
  3. Mobile Phone Shop

Written by the company

TeleChoice is an Aussie owned mobile service provider offering a range of SIM only plans, new and pre-owned phones and phone and SIM bundles powered by the Telstra mobile network. TeleChoice has served millions of Australians for over 25 years and has become for many, a trusted household name. Involved in local charities, footy sponsorships and initiatives supporting small Aussie businesses, TeleChoice loves being part of the community it serves. TeleChoice offers more of what customers want - more plan inclusions, more freedom, more loyalty rewards and more value for money all on Australia's trusted mobile network. You can experience the TeleChoice difference for yourself by shopping online at www.telechoice.com.au


Contact info

1.2

Bad

TrustScore 1 out of 5

196 reviews

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No recent history of asking for reviews

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1.2

All reviews

(196)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

no problems whatsoever

I have had no problems whatsoever. For years I stayed with Optus then Telstra, paying top dollar for their service
It worried me about changing.
I need not have worried I h Ave everything I need and it's 60% less than I was paying.
Should have moved years ago.

25 June 2021
Unprompted review
Rated 5 out of 5 stars

Amazing price for so much data!

I've been with Telechoice for about 5 years now and I've never had an issue.
The price for the amount of GBs is incredible and I can't believe my friends and family are still being ripped off for their Telstra/Optus plans.
Also roll over data! Ive got over 100gbs saved and only pay $25 a month. Amazing!
10/10

25 June 2021
Unprompted review
Rated 5 out of 5 stars

I love tele choice

I love tele choice. Have had great success with them and woyldvt go anywhere else. Just got new phone and logged it straight into take choice. Best provider ever.

23 June 2021
Unprompted review
Rated 5 out of 5 stars

TeleChoice is a professional company.

I have been with TeleChoice for over five years and they haven't let me down once. They are a good price and no sneaky charges like other companies. My children are both on TeleChoice and have also experienced the professional service Telechoice continues to offer.

23 June 2021
Unprompted review

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