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TeleChoice Reviews 

196
•
TrustScore 1 out of 5

1.2

Telecommunications service provider
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Rated 1 out of 5 stars

Do not use this provider if you may need international roaming. I purchased a 5 day plan as an addition to my annual plan and was unable to receive or make any calls (the primary reason for purchasing... See more

Rated 1 out of 5 stars

Non existent customer service. I have tried calling them about an issue with my phone today 12 times and each time I have been cut off before ever getting to speak to a consultant - human or not. Thi... See more

Rated 1 out of 5 stars

Over the last 4 months have had issues with their International calls (IDD) packages which have gone from unlimited calls to 120 mins or 300 mins. Then when I have specified a day to have it activated... See more

Rated 1 out of 5 stars

Sales person promised that my Internet would not be stopped until I had the modem this didn't happen. Running a business from home no Internet in sight no solutions just sorry. Considering legal actio... See more

Company details

  1. Telecommunications service provider
  2. Mobile Phone Accessory Shop
  3. Mobile Phone Shop

Written by the company

TeleChoice is an Aussie owned mobile service provider offering a range of SIM only plans, new and pre-owned phones and phone and SIM bundles powered by the Telstra mobile network. TeleChoice has served millions of Australians for over 25 years and has become for many, a trusted household name. Involved in local charities, footy sponsorships and initiatives supporting small Aussie businesses, TeleChoice loves being part of the community it serves. TeleChoice offers more of what customers want - more plan inclusions, more freedom, more loyalty rewards and more value for money all on Australia's trusted mobile network. You can experience the TeleChoice difference for yourself by shopping online at www.telechoice.com.au

Contact info

1.2

Bad

TrustScore 1 out of 5

196 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(196)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great value, easy to manage. Best telco

Telechoice are straightforward to deal with. They don't play games with pricing, in fact, they provide more for the same awesome value price semi regularly. Heaps of data on Telstra network. Pretty much everything included. We tried MANY others but have stayed with Telechoice for years now... And they only get better. You know what you need to do.

23 June 2021
Unprompted review
Rated 5 out of 5 stars

Never a problem with telechoice!

Never a problem with telechoice!! Always happy to sort out issues, the deals are awesome and network coverage is great!
Have been with telechoice for years and wouldn’t change!

23 June 2021
Unprompted review
Rated 5 out of 5 stars

I love being with Telechoice

I love being with Telechoice. Increasing my data allowance was a most welcome surprise. I have never had anything but wonderful service from Telechoice. I don't know why everyone isn't a Telechoice customer!

23 June 2021
Unprompted review
Rated 4 out of 5 stars

Competitive prices but with flaws

Telechoice runs on the older Telstra network and it's still better then nothing. Competitive prices, generous data plans, only flaw is their website which is often glitchy and very slow. If you set up payments then you won't have worries to log on and pay your bill. They do charge lots of small fees here and there so just know what is included and what's not. Visa and MasterCard accrue fee, as does late payments, as does calls to certain areas for example Norfolk Island is part of Australia but telechoice charges expensive international fees.

22 June 2021
Unprompted review
Rated 5 out of 5 stars

So far cant complain at all

So far cant complain at all. Like most companies, i only have issues with the telco system they use goes into melt down.
Altho the crud ya gotta go thru to write a review...well that gets 0

22 June 2021
Unprompted review

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