Temple & Webster Reviews 12,922

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,366 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and reasonable prices. Many appreciate the ease of the ordering process and the prompt, efficient delivery service, often noting that items arrive quickly and well-packaged. However, some people were dissatisfied with specific issues, such as missing parts in their orders or significant delays in delivery. A few customers also reported receiving faulty products or experiencing structural problems with items like beds, leading to safety concerns and inconvenience.

What people talk about most

Product

Consumers are highly satisfied with the products, often praising their quality, value, and aesthetic appeal.... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising quick delivery... See more

Quality

Clients share positive opinions on quality, frequently highlighting products as great, high-quality, and... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy, with quick... See more

Price

People report positive experiences with price. Customers consistently praise the great and reasonable prices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I buy all my furniture from temple & Webster in the last year I have purchased at least 10 items from beds to mattress dining tables recliner chairs I just purchased a king size bed frame & king size... See more

Company replied

Rated 5 out of 5 stars

Have purchased many products from temple and Webster for our new home. From wall sconces to outdoor furniture and everything in between. They have a great customer service to assist with product quest... See more

Company replied

Rated 5 out of 5 stars

I got what I ordered, most important. It came exactly as described on their website. I ordered a gorgeous floral doona cover with a aquamarine background. The doona cover is also reversable! I got 2x... See more

Company replied

Rated 5 out of 5 stars

I ordered two pieces of furniture from Temple & Webster and unfortunately one piece was damaged by the transport company(no fault of T&W). Temple & Webster were amazing and sorted the issue out immed... See more

Company replied


Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Lighting Shop
  4. Living room shop
  5. Mattress Shop
  6. Rug Shop

About Temple & Webster

Written by the company

Imagine a one-stop destination for beautiful living at fantastic prices. Temple & Webster is Australia’s largest online retailer in the furniture and homewares market, with over 200,000 products on offer from over 500 suppliers, including direct sourcing capabilities through a private label division. Our vision is simple: to be the first place Australians turn to when shopping for their home.
  • $25 off your first order when you sign up for our email newsletter.
  • Fast delivery across Australia.
  • 200,000+ products to suit every style and budget.
  • Curated collections and style advice.
  • World-class customer service.
  • Stress-free 30-day returns on most items.
  • Sale events, with savings of up to 70% off.

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Written by the company

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13K reviews

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Rated 5 out of 5 stars

Sofa bed is awesome

Sofa bed is awesome, for small people, but perfect for small rooms! Delivery is as so fast and easy! Put it together was pretty sweet and quick, thank you

20 April 2026
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Reply from Temple & Webster

Hey Anastasiia, We're thrilled you love your new sofa bed—enjoy the cozy vibes!

Rated 5 out of 5 stars

Raven RWS DC Smart Ceiling Fan with LED Light

I purchases 3 Raven RWS DC Smart Ceiling Fan with LED Light kit for the Bedrooms and Kitchen. The functionality, quality, and overall look are great.

Recommend getting the additional LED light kit add-on. The brightness this thing puts out is amazing.

18 April 2026
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Reply from Temple & Webster

Hey Rohan, three fans and three times the style, you’ve clearly mastered the art of staying cool and bright!

Rated 5 out of 5 stars

You handled my situation perfectly...

My delivery went missing and the response by Temple & Webster was amazing. You reacted quickly and what I thought was going to be a nightmare was handled quickly, no fuss and very efficiently.
Thank you

24 March 2026
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Reply from Temple & Webster

Hey Barbara, we’re just thrilled we could show you how much we truly value having you as a customer.

Rated 5 out of 5 stars

Temple and Webster

I’ve been using this company for a while now. They’ve been great to deal with. I had an issue with one of the products but they replaced it for me. The quality of the products is something I value and apart from one slight issue I’ve always been satisfied. Speedy delivery .. I have no hesitation recommending them.

15 April 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Mari, we’re so happy to be your go-to crew, and we’ll always be here to make things right if a hiccup happens!

Rated 1 out of 5 stars

I arrived home to find the large box…

I arrived home to find the large box (buffet self-assembly over 40kgs) shoved through our electronic gates. The left-hand gate's electronic arm was broken off the brick pylon. We haven't been able to leave the property without disabling the entire electronic system and push it manually. Security has been compromised. There are very elderly people living on this 5-acre property. Temple and Webster still haven't acknowledged responsibility even when I have shown them pictures of the damage PLUS pictures of the gate's paint all across the side of the 40 kgs box. We require them to visit the poperty and ascertain quotes for the repairs. Still waiting for them.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

I love temple and Webster for all…

I love temple and Webster for all things home, my go to! I am always happy with the quality and when needing something for my home I know exactly where to go first.

15 April 2026
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Reply from Temple & Webster

Hey Lily, so happy to be your go-to for all things home and that you’re loving the quality!

Rated 5 out of 5 stars

Well made item as per description

Well made item as per description. Took a while to come but otherwise good

15 April 2026
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Reply from Temple & Webster

Hey Fiona, thanks for your patience on delivery and glad the product met your expectations!

Rated 5 out of 5 stars

Everything we ordered is above our…

Everything we ordered is above our expectations. Delivery is so fast and you always email the next step in delivery. Excellent

14 April 2026
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Reply from Temple & Webster

Hey Angela, so happy everything exceeded your expectations and that you loved the fast, well-communicated delivery!

Rated 5 out of 5 stars

Everything !

Everything !!
From order to delivery .
Smooth ride with great communication and prompt delivery .
My son delighted with products and as always I’m very satisfied with the process

14 April 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Jenny, so happy the whole journey was easy and enjoyable for you!

Rated 5 out of 5 stars

I recently purchased this shoe cabinet…

I recently purchased this shoe cabinet and I couldn’t be happier with my experience. The delivery was impressively fast, which was a great start. Assembly was straightforward and not too difficult, even without much prior experience putting furniture together.

The design is what really stands out — it has a modern, stylish look that blends beautifully with my home décor. The combination of the black frame with the wooden slats gives it a sleek and elegant finish. It doesn’t just serve as storage, but also adds a decorative touch to the space.

I also love how practical it is. It keeps shoes neatly organised and out of sight, helping maintain a clean and clutter-free entryway. The extra open shelving on the side is a great bonus for displaying décor pieces or small plants, which adds personality to the setup.

Overall, this cabinet is a perfect mix of style, functionality, and value for money. I would definitely recommend it to anyone looking for a chic and practical storage solution. I recently purchased this shoe cabinet and I couldn’t be happier with my experience. The delivery was impressively fast, which was a great start. Assembly was straightforward and not too difficult, even without much prior experience putting furniture together.

The design is what really stands out — it has a modern, stylish look that blends beautifully with my home décor. The combination of the black frame with the wooden slats gives it a sleek and elegant finish. It doesn’t just serve as storage, but also adds a decorative touch to the space.

I also love how practical it is. It keeps shoes neatly organised and out of sight, helping maintain a clean and clutter-free entryway. The extra open shelving on the side is a great bonus for displaying décor pieces or small plants, which adds personality to the setup.

Overall, this cabinet is a perfect mix of style, functionality, and value for money. I would definitely recommend it to anyone looking for a chic and practical storage solution.

14 April 2026
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Reply from Temple & Webster

Hey Satveer, great to hear it’s the perfect mix of style, storage, and value!

Rated 5 out of 5 stars

Love shopping from these guys

Love shopping from these guys. Delivery is quick and customer service is great. Highly recommend.

13 April 2026
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Reply from Temple & Webster

Hey Mari, thanks for the support and for being part of our happy customers crew!

Rated 4 out of 5 stars

Lovely Sets

Easy to order. Arrived undamaged. But I didn't realise the Cup sizes were so tiny. Annoyed with myself

13 April 2026
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Reply from Temple & Webster

Hey Karen, we’re glad it arrived safely, and we’re sorry it wasn’t quite the cup size you were expecting!

Rated 5 out of 5 stars

Lovely natural coloured rug

Lovely natural coloured rug with just enough texture. Love this product and purchase. Fast delivery 🚚

12 April 2026
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Reply from Temple & Webster

Hey Rachel, so glad the rug is a hit and got to you quickly!

Rated 5 out of 5 stars

Sheets that fit

Good comunication. Postage advised delivery details.
Sheets are very comfortable, just so nice,
Excellent quality

11 April 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Stewart, From helpful updates to dreamy sheets—so glad it was a great experience all around!

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