Banner for Tenant Angels

Tenant Angels Reviews 

988
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 266 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and supportive, making complex situations less daunting. Many appreciate the clear explanations and expert guidance provided, ensuring they understand their rights and the process. Reviewers frequently highlight the quick response times and efficient handling of claims, often leading to successful outcomes. The overall service is described as excellent, with many finding the process smooth, stress-free, and easy to navigate. Customers feel well-supported throughout their claims, appreciating the personalized approach and clear communication. This comprehensive support often leads to successful outcomes, with many recommending the company for its reliability.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their attentiveness, helpfulness, and supportive approach... See more

Service

Reviewers mention positive feedback about service, often describing it as stress-free, swift, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness,... See more

Response time

Clients share positive opinions on response time, often highlighting the speed and efficiency of... See more

Claim

Users describe positive interactions with claim services, often finding unexpected opportunities for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Daniel at Tenant Angels is an absolute knight in shining armour. Twice my flatmates and I have been in situations with a terrible landlord or leasing agency and both times Daniel has come to our rescu... See more

Company replied

Rated 5 out of 5 stars

What a brilliant experience from start to finish. Super efficient and very clear advice. We are extremely grateful for the support we have received so far and the expert guidance we have been given. T... See more

Company replied

Rated 5 out of 5 stars

Being in our 60’s and long term renters we were unsure where to turn when coming across a problematic landlord. A website search suggested Tenant Angels who had many positive reviews. From first conta... See more

Company replied

Rated 5 out of 5 stars

Tenant Angels have a great team, that respond very quickly and efficiently. They went above and beyond at all times to explain everything and keep me informed at every step and didn’t hesitate... See more

Company replied


Company details

  1. #32 of 151 best companies in Legal Services

About Tenant Angels

Written by the company

At Tenant Angels, we fight for the rights of tenants in England & Wales.

Specialising in Tenancy Deposit Protection Claims, in the last 12 months alone, we've handled over 1,300 claims for tenants!

The law on deposit protection is very clear, a landlord (or their agent) must protect a tenant's deposit within 30 days of it being paid and it must remain protected for the whole duration of the tenancy until the day the tenant moves out.

If the landlord fails to do this, they have broken the law and the tenant is entitled to the full deposit back plus up to 3x the value of the deposit per breach.

Our service is completely free of charge for tenants and if a tenants would like help with a claim, our partner solicitors operate on a no-win, no-fee basis.

We're a family-run business that is passionate about defending tenants rights. Helping you get exactly what you deserve.

If you need help, please get in touch today for a friendly no-obligation chat.

Tenancy Deposit Claims

Written by the company

Free Tenancy Deposit Checks
If your landlord did not protect your deposit, they have broken the law and you could be owed 3 times the value of your deposit in compensation. Find out free of charge today!
No-win, No-Fee Service
There are ZERO upfront costs! We operate all of our cases on a no win, no fee basis. All legal fees are recovered from the landlord when we win, along with a modest success fee from your compensation. Your compensation can be worth the return of your deposit in full, plus 3x your deposit value on top!
100% Confidential
It's not uncommon for tenants to worry that checking the status of their deposit protection will be flagged to the landlord, especially if you're still living in the property. We can assure you, our service is 100% confidential. Your landlord will not be notified until the day you decide to file a claim.

Contact info

Promotion box for Tenant Angels

Free Deposit Check

Unsure if your deposit was protected correctly? Find out today!

4.9

Excellent

TrustScore 5 out of 5

988 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(988)

259 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I really appreciate the help I received…

I really appreciate the help I received and super grateful for pointing me in the right direction as I had no idea what to do or who to talk to. And fingers crossed my situation gets sorted :)

10 December 2025
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi James,

Really appreciate that, thank you. Glad we could point you in the right direction - that first step is usually the hardest.

Fingers crossed for you as well 🤞

All the best,
Tenant Angels

Rated 5 out of 5 stars

Worth going to Tenant Angels

Very supportive and helped us understand the procedure
Just was a little upset how much the solicitor takes for a wining case.. not sure why tenant Angels don’t get a cut from this..

18 December 2025
Tenant Angels logo

Reply from Tenant Angels

Hi there,

Thanks so much for the kind review - we’re really glad we could support you and help make the process clearer.

Wishing you all the best for the holidays and a happy New Year!
The Tenant Angels Team

Rated 5 out of 5 stars

Professional & supportive from the…

Professional & supportive from the start with clear guidance . Highly recommended

11 December 2025
Tenant Angels logo

Reply from Tenant Angels

Hi there,

Thanks so much for the lovely review! We’re really glad you felt supported and found the guidance clear from the start. Appreciate the recommendation - and wishing you a lovely Christmas and a happy New Year.

All the best,
The Tenant Angels Team

Rated 5 out of 5 stars

Well imformed even now it’s gone to a…

Well imformed even now it’s gone to a solicitor they are still helpful

11 December 2025
Tenant Angels logo

Reply from Tenant Angels

Hi Kirsty,

Thanks so much for the lovely review! We’re really glad you’ve continued to feel supported, even now things are with the solicitor - we’re always here if you need us. Wishing you a lovely Christmas and a great start to the New Year.

All the best,
The Tenant Angels Team

Rated 5 out of 5 stars

I had no idea what to do or where to…

I had no idea what to do or where to go. I’ve never had an issue with a former landlord before. The same day I saw somebody mention Tenant Angles and I took it as a sign and I’m very grateful that I got in contact with them. They’ve helped me put forward a case and simplified every step to make it understandable as it can come across quite daunting. Thank you for the help and don’t hesitate to contact them if you need help.

11 December 2025
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi Dominic,

Thanks so much for sharing this - we’re really glad you found us when you did. These situations can feel daunting at first, so it’s great to hear everything was made clearer and less stressful. We’re happy to be helping you along the way.

Wishing you a lovely Christmas and all the best for the New Year ahead,
The Tenant Angels Team

Rated 5 out of 5 stars

Very helpful at the time was very…

Very helpful at the time was very stressed and you put our mind a little more at ease, the service was very quick to respond and keep us updated they very polite and explained everything thoroughly

3 December 2025
Tenant Angels logo

Reply from Tenant Angels

Hi there,

Thank you so much for the kind review. We’re really glad we could help put your mind at ease during a stressful time and keep you updated along the way. That’s exactly what we’re here for.

Wishing you a peaceful Christmas and a positive New Year ahead,
The Tenant Angels Team

Rated 5 out of 5 stars

There terms are clear and direct.

1 December 2025
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi Kaosarat,

Thanks for the review! We’re really glad you found everything clear and straightforward - that’s exactly what we aim for. Wishing you a lovely Christmas and a happy New Year.

All the best,
The Tenant Angels Team

Rated 5 out of 5 stars

Tenant Angels have been wonderful…

Tenant Angels have been absolutely wonderful in helping me with my landlord issues. From the very beginning, they took care of most things for me, making the whole process feel smooth and manageable. They always took the time to explain everything clearly and kept me updated on every step of my case. They’re always happy to answer my questions with kindness and patience, and their knowledge has been genuinely reassuring throughout the whole process. I’m truly grateful for their support and will recommend their services whenever I can.

10 December 2025
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi Daria,

Thank you so much for the lovely review - we’re really glad we could make things feel smoother and easier for you. It means a lot to hear you felt supported and kept in the loop throughout. We really appreciate the recommendation.

Wishing you a lovely Christmas and all the best for the New Year ahead,
The Tenant Angels Team

Rated 5 out of 5 stars

Very helpful and fast paced with results

Very helpful and fast paced with results

9 December 2025
Tenant Angels logo

Reply from Tenant Angels

Hi Sabastian,

Thanks for the great review! We’re really glad you found the service helpful and quick. Wishing you a lovely Christmas and a great start to the New Year.

All the best,
The Tenant Angels Team

Rated 5 out of 5 stars

Thank you from bottom of my heart

Thank you from bottom of my heart, Tenant Angels listened me and take my case seriously.

9 December 2025
Tenant Angels logo

Reply from Tenant Angels

Hi Aida,

Thank you so much for your kind words - it really means a lot. We’re glad you felt listened to and taken seriously. Wishing you a peaceful Christmas and all the very best for the New Year.

Take care,
The Tenant Angels Team

Rated 5 out of 5 stars

Tenant Angel thanks so much for your…

Tenant Angel thanks so much for your quick response and feedback.

5 December 2025
Tenant Angels logo

Reply from Tenant Angels

Hi there,

Thanks so much for the kind words! We’re really glad we could help quickly. Wishing you a lovely Christmas and a happy New Year.

All the best,
The Tenant Angels Team

Rated 5 out of 5 stars

Very professional

19 November 2025
Tenant Angels logo

Reply from Tenant Angels

Hi Pranet,

Thanks so much for the review - really appreciate it! Wishing you a lovely Christmas and all the best for the New Year.

All the best,
The Tenant Angels Team

Rated 5 out of 5 stars

I have used tenancy angels twice

I have used tenancy angels twice, both times they have been professional and clear with information, quick and so very friendly
Highly recommend

3 December 2025
Tenant Angels logo

Reply from Tenant Angels

Hi Maria,

Thanks so much for the lovely review - and for coming back to us again! We’re really glad you found everything clear, friendly, and quick both times. We really appreciate the recommendation.

Wishing you a lovely Christmas and a happy New Year,
The Tenant Angels Team

Rated 5 out of 5 stars

Help the elderly

Being in our 60’s and long term renters we were unsure where to turn when coming across a problematic landlord. A website search suggested Tenant Angels who had many positive reviews. From first contact we found them to be thorough and helpful. They put us in contact with solicitors and case is ongoing at present. All work carried out by Tenant Angels was reassuring and helpful.

14 November 2025
Tenant Angels logo

Reply from Tenant Angels

Hi there,

Thank you so much for taking the time to leave such a thoughtful review. We’re really glad you found us when you did and that we could help guide you through what can be a very worrying situation. It’s great to hear you felt reassured and supported - that’s exactly what we aim for.

Wishing you all the best with the ongoing case, and a lovely Christmas and New Year ahead.
The Tenant Angels Team

Rated 5 out of 5 stars

The best help

The best help, very helpful and very nice people. All expansion cleared.

2 December 2025
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi Bogdan,

Thanks so much for the kind words! We’re really glad everything was explained clearly and that you felt well looked after. Wishing you a lovely Christmas and a great New Year ahead.

All the best,
The Tenant Angels Team

Rated 5 out of 5 stars

Excellent service

Excellent service — they responded quickly and were very clear in answering all my questions. Highly recommended.

2 December 2025
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi Caicedo,

Thanks so much for the great review! We’re really glad we could answer everything clearly and quickly. Appreciate the recommendation - and wishing you a lovely Christmas and a happy New Year.

All the best,
The Tenant Angels Team

Rated 5 out of 5 stars

Tenant Angels have been fantastic from the start

Tenant Angels have been fantastic from my very first interaction. They explained everything clearly and professionally and answered any questions I had. Thanks to Tenant Angels I am now proceeding with a claim. I would never have gone forward on my own but Tenant Angels have made the process so easy and am so glad I made contact.

1 December 2025
Tenant Angels logo

Reply from Tenant Angels

Hi Sam,

Thanks so much for the lovely review. We’re really glad we could make things feel clearer and easier for you - taking that first step can be the hardest part. It’s great to hear you felt confident enough to move forward.

Wishing you a lovely Christmas and all the best for the New Year ahead,
The Tenant Angels Team

Rated 5 out of 5 stars

Supportive team

Tenants Angels have been really helpful, giving me clear guidance on the tenancy deposit claim process and connecting me with a solicitor to take things forward.

1 December 2025
Tenant Angels logo

Reply from Tenant Angels

Hi Chinnu,

Thanks so much for the kind review! We’re really glad we could help guide you through the process and get things moving with a solicitor. Wishing you a lovely Christmas and a great New Year ahead.

All the best,
The Tenant Angels Team

Rated 5 out of 5 stars

Tenant Angels Are Heaven Sent!

Tenant Angels were absolutely wonderful in helping us with a deposit protection issue. In particular, Dan was kind, knowledgable and available to speak via WhatsApp about any questions we had. We didn't feel any pressure at all and they found us incredible solicitors who dealt with our claim in just 5 weeks. The solicitors were amazing and we would never have found them without Tenant Angels. Thank you so much Dan and Tenant Angels!

31 October 2025
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi Zarina,

Thank you so much for such a lovely review - it really means a lot. We’re so glad Dan could support you and that everything moved so quickly once the solicitors were involved. Five weeks is a great result, and it’s brilliant to hear you felt comfortable and never under pressure throughout.

Wishing you a lovely Christmas and all the very best for the New Year,
The Tenant Angels Team

Rated 5 out of 5 stars

Fully informed decision

Tennant Angel helped me to make a fully informed decision, I found very useful information for all eventualities on their pages. They explained it a simple way if something wasn't clear and supported me all along.
Great Company.

28 November 2025
Unprompted review
Tenant Angels logo

Reply from Tenant Angels

Hi Andrea,

Thanks so much for the lovely review! We’re really glad the information helped you make an informed decision and that everything was explained clearly along the way. Appreciate the kind words.

Wishing you a lovely Christmas and a great New Year ahead,
The Tenant Angels Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look