Really disappointed with this company. I sent a test off for my husband which they said they didn’t receive. I sent a further test which was tracked by Royal Mail. Again they said they hadn’t receiv... See more
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Was speaking to lovely Jordan earlier today and she sent us are test results as we had waited around seven days and hadn’t heard anything now I know a lot more about different things I should or shou... See more
Company replied
I’ve ordered a test before about 12 months ago, reordered again to see how my body has adapted to certain conditions over this past year. I had a bit of a technical issue on my side after my 2nd order... See more
Company replied
Fast, easy, straight forward service. I couldn't find my results in emails even though I'd received a prior email saying I would have them soon. I used the live chat function, and even at almost midni... See more
Company replied
Company details
About testmyfoodsensitivity.com
Written by the company
Start your journey to better health
At Test My Food Sensitivity, we’re here to help you understand your body’s food sensitivities and reactions that may cause symptoms. Our comprehensive non-invasive tests are easy to follow, with step-by-step results that are sent securely direct to your email for your peace of mind.
Our market-leading Ultimate Test provides you with a full screen of 975 trigger items to ensure you get the most complete report of the causes of your symptoms. We’re so confident you’ll get results, we offer a 100% money-back guarantee!
Start making changes today
Food sensitivities can be the cause of a variety of health issues including Headaches, Irritable bowel syndrome and fatigue and even a variety of undiscovered symptoms. Our comprehensive sensitivity tests can quickly help you understand more about possible trigger items. We've helped with:
- Bloating
- Migraines
- Headaches
- Coughs
- Eczema
- Fatigue
And many more symptoms.
- Hives
- Insomnia
- Weight gain
- IBS
- Acid Reflux
- Indigestion
About us
At Test My Food Sensitivity, we’re incredibly proud of the people who’ve chosen our test and are living healthier, happier lives. That’s why we believe in being open in terms of our products, services and satisfaction guarantees.
Visit our website Shop our Standard Test Shop our Ultimate TestContact info
United Kingdom
- testmyfoodsensitivity.com
3.9
Great
485 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Angel helped me super fast and got my…
Angel helped me super fast and got my problem cleared. Thank you.
15 October 2025
Unprompted review
Shawn was very helpful and provided my…
Shawn was very helpful and provided my results straight away.
14 October 2025
Unprompted review
Cameron was very polite
Cameron was very polite, prompt and helpful solved my query within minutes. Thank you!
11 October 2025
Unprompted review
query sorted out swiftly
Had a chat with Cameron via chat who was very helpful with sorting out my query asap. The company had sent me the American return address for some reason so he sent me the uk one. Have yet to send off so can’t comment on the actual process/results.
7 October 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hi Michelle,
Thank you for your feedback. We’re glad to hear that Cameron was able to quickly resolve your query and provide you with the correct UK return address. We appreciate your understanding and hope that the rest of the process goes smoothly for you.
Customer Service Team,
Test My Food Sensitivity.
Though the chat button was difficult to…
Though the chat button was difficult to find, once through to the advisor, Jesse, they were able to find my lab results and resend them, quickly
5 October 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hi Clair,
Thank you for your feedback. We’re delighted to hear that Jesse was able to quickly locate and resend your lab results. We appreciate your note about the chat button being difficult to find and will share this with our team to help improve accessibility for future customers.
Customer Service Team,
Test My Food Sensitivity.
Great help experience
I have received help throughout the whole process of collecting my hair to getting my results.
I spoke to Jordan today and he sent my results over within seconds
Very pleased with the whole experience
21 September 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hello,
Thank you for sharing your experience. We’re so pleased to hear that you felt supported throughout the entire process, from collecting your sample to receiving your results. It’s wonderful to know that Jordan was able to send your results so quickly, and we’ll be sure to pass along your kind words to him.
Customer Service Team,
Test My Food Sensitivity
No results initially received
Jordan promptly found my results and sent them straight through to me! Thankyou so much!!
16 September 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hi Pippa,
Thank you for your feedback. We’re delighted to hear that Jordan was able to promptly locate your results and send them through to you so quickly. We’ll be sure to pass along your kind words to him.
Customer Service Team,
Test My Food Sensitivity.
Excellent service
Cameron helped me via chat to receive my results, excellent service! Thank you
8 September 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hi Katie,
Thank you for your feedback. We’re delighted to hear that Cameron was able to assist you via chat and help you receive your results. We’ll be sure to share your kind words with him.
Customer Service Team,
Test My Food Sensitivity.
Emily helped me find my results
Emily helped me find my results. Very nice and fast responses
5 September 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hi Rachel,
Thank you for your feedback. We’re so pleased to hear that Emily was able to help you locate your results and provide such fast and friendly support. We’ll be sure to pass along your kind words to her.
Customer Service Team,
Test My Food Sensitivity.
Updated review please read
You responded to the below telling me i need to check if i ordered a digital or paper resut but a few weeks back you had told me you had sent it....so which one is it? You sent it by email or you didn't? Please can you just resend to me as there is nothing on your website for me to get hold of you...as i said live chat does work and no emaul address to talk to you!!! My order number is in the below text...did you not read it before? I will keep posting on here until you send me my money back or my results!
I posted on here a few weeks ago that I hadn't received my order TMFS-UK-14023-1 and was told you had sent it(which i can assure you was never received looked in all email folders as you suggested) and to contact you to have it resent but there is no where on the website that gives me info for me to get hold of you. Live chat doesn't work so I still have not received my order and can't get hold of you a total con...stay well away!!!!!
5 September 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hi Natalie,
We’re very sorry to hear about your experience and the difficulties you’ve faced in receiving your order and reaching our team. This is not the experience we want for our customers, and we completely understand your frustration. Please double check that you ordered a physical kit and not a digital one. Your feedback is important to us, and we are committed to making this right.
Customer Service Team,
Test My Food Sensitivity.
Customer Support Was Great
Shawn was awesome and very helpful when we had not received our results from the company. As for the content of the report I will have to sit down and read that.
1 September 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hi Carnie,
Thank you for your feedback. We’re delighted to hear that Shawn was able to assist you so helpfully and ensure you received your results. We hope you find the report clear and useful once you’ve had time to review it. We’ll be sure to share your kind words with him.
Customer Service Team,
Test My Food Sensitivity.
Thank you for your help today Shawn
Thank you for your help today Shawn. Sorry I suddenly dropped off the chat. I got distracted with my results and forget to say goodbye and thank you.
Kind Regards.
1 September 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hi Catherine,
Thank you for your kind words. We’re so pleased to hear that Shawn was able to assist you today and that you’re now able to review your results. No need to apologise — we’ll be sure to pass along your appreciation to him.
Customer Service Team,
Test My Food Sensitivity.
Excellent online chat
Hi. I was a bit concerned as my report had not arrived even after the 5 day period quoted. I went online and had an online chat with Casey. Casey responded straight away and arranged immediately for the report to be sent over, and even though I managed to cut our chat off by mistake, they took the trouble to reconnect with me and make sure the report had reached me. Please thank Casey for such a prompt efficient service.
30 August 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hi Mel,
Thank you for sharing your experience. We’re sorry to hear that your report took longer than expected to arrive, but we’re delighted that Casey was able to step in so promptly and ensure you received it without further delay. It’s wonderful to know that they even reconnected after the chat was cut off to make sure everything was sorted for you. We’ll be sure to pass along your appreciation to Casey.
Customer Service Team,
Test My Food Sensitivity.
Contacted testmyfoodsensitivity via…
Contacted testmyfoodsensitivity via Facebook chat due to a delay in my results being sent. Spoke with Jordan who was very helpful and chased up results, he was very informative and sorted the issue in a few minutes.
22 August 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Thank you for your feedback. We’re glad to hear that Jordan was able to quickly chase up your results, provide helpful information, and resolve the issue within minutes. It’s great to know our team could support you efficiently.
Kind regards,
Customer service team
Comprehensive screening
Had to chase results, but agent Jordan was very helpful and efficient and results were received immediately.
22 August 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Thank you for your feedback. We’re glad to hear that Jordan was helpful and efficient in assisting you, and that you received your results promptly. It’s great to know our team could resolve the issue quickly.
Kind regards,
Customer service team
I had a response to my previous review…
I had a response to my previous review telling me to contact to get my results sent out again, but the website and all ways to contact DO NOT WORK. So what am I supposed to do? As I've been checking all emails and spam emails and I have not had anything sent through.
16 August 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hi Jessica,
We regret that you've had to leave another review to get this sorted, this is not the kind of service we want to be known for.
Please note that a colleague has reached out to you and sent your results over.
Customer Service Team,
Test My Food Sensitivity.
Great service
Great service. Got my whole family tested. Results are very interesting. Support team (Cameron) also great.
14 August 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Thank you for your feedback. We’re delighted to hear that you found the testing process interesting and that Cameron provided great support throughout. It’s wonderful to know your experience with our team was positive.
Kind regards,
Customer service team
Can’t fault the customer service
Can’t fault the customer service. Shawn was very efficient.
12 August 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hi Ann-Marie,
Thank you for your feedback! We’re delighted to hear that Shawn provided efficient and helpful customer service.
Customer Service Team,
Sensitivity Check
Brilliant
I haven’t read the report yet but just received it and the Live chat helped me to open the file
7 August 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hi Lorraine,
Thank you for your feedback. We’re glad our Live Chat team could assist you in opening your report, and we hope you find the information inside helpful once you review it.
Customer Service Team,
Test My Food Sensitivity.
Great Customer Service!
I haven’t received my results yet, but I just wanted to say how impressed I am with the company’s customer service. I had a chat with Jesse, who was very kind and explained the whole process clearly. The support has been efficient, friendly, and really helpful. It’s reassuring to feel looked after while waiting. Thank you!
6 August 2025
Unprompted review
Reply from testmyfoodsensitivity.com
Hi Patricia,
Thank you for your kind feedback. We’re so pleased to hear Jesse was able to explain the process clearly and provide friendly, efficient support. It’s wonderful to know you feel reassured while waiting for your results.
Customer Service Team,
Test My Food Sensitivity.
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