They went above and beyond to make my experience great. The color that I ordered was a lot different than what I expected, and they resent a more appropriate color match (my hair is grey -not white a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
If I could give zero stars I would
If I could give zero stars I would. They advertise easy returns & exchanges, that’s a lie. I received my product weeks after ordering, the day I received it I reached out to do color matching issues. I submitted all the required information, I keep getting the run around. It’s been almost a month now since I put my support ticket in for either an exchange or refund, nothing. They have gone silent. I reached out again on March 13th asking for an update on the issue, no response yet. 0/10 recommend this product, their customer service is very poor.
I am very happy with my order
I am very happy with my order. The color is perfect and the length as well. You guys went above and beyond to make sure I was satisfied with my purchase and I will recommend your products 100%. Thank you for your support and congratulations for having a great team of professionals assisting your customer, what a difference it made!! Thank you!!
Absolutely in love with these & sooo…
Absolutely in love with these & sooo thrilled about the color! It’s a perfect match to my bleach blonde hair👏 I also love the options of straight or wavy hair choices! People are shocked that I’m wearing extensions because they look so natural & completely blend into my long hair🙌
It Works!!!
It really is great quality and I love how easy it is to put in.
My granddaughter absolutely love her…
My granddaughter absolutely loved her hair cut and was treated so good!! All of the staff was
awesome, happy and respectful ☺️very comfortable and inviting.
Perfect color match and fit
Perfect color match and fit, I absolutely love both pieces... I recently cut my hair to my shoulders but its fun to play around when I get to missing my long hair
Instructions might help
Horrible communication
Horrible communication.
Send me wrong color and length. Shipped before they fixed it.
Annoying!!
These were actually way nicer than what…
These were actually way nicer than what I anticipated. The color is a neat perfect match and it looks very real.
The color and feel were exceptional…
The color and feel were exceptional other than the ends not having as much blonde as shown in the picture.
Im not quite sure how to make it blend with my own hair though. You can plainly see where my hair stops and the extension begins.
The hair is beautiful-very luxurious…
The hair is beautiful-very luxurious and pretty- I unfortunately think I picked out the wrong color-I picked up the champagne and I maybe should’ve picked out the next one that was more yellow blonde— I’m not sure but this one looks a little dark or almost a little Gray compared to my own hair- my bad
Very Happy!
Thrilled with the quality of the hair, the price as well as the customer service. The color I originally ordered was not quite right, so customer service helped me select the correct color.
Very bad experience overall I would…
Very bad experience overall I would recommend never to waste money on the product, they have a painful return and would never get you your refund for your unused product and it's a maze of questions to trick you.
Jus Got My That Hair halo 😇 & WOW 🤩 I…
Jus Got My That Hair halo 😇 & WOW 🤩 I am so impressed! I have owned six different beauty salons, and have had all kinds of hair extensions, this hair is amazing. The color match was absolutely perfect right off the bat, I literally had it on in five minutes and received tons of compliments people saying oh my gosh your hair looks so beautiful. You got your extensions back!I would highly recommend! Love my hair.
Love my hair
Love my hair perfect hair color match could not be happier
Easy experience and it matched…
Easy experience and it matched perfectly!!
Horrible customer service
Horrible customer service! I wanted to return the product (because I could tell by looking at it thru plastic that they are synthetic/not real hair) and they accused me of opening it even after I sent them clear images showing it was sealed/unopened. Still haggling with them but this has been highly unprofessional. Feels like a scam to me. Order from Amazon at least they will refund your money and offer REAL hair options. Update: They never did refund me. What a waste of money.
These are very nice for the price .
These are very nice for the price .
The color was perfect!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








