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The Adventure People Reviews 

547
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff, including guides and drivers, for their helpfulness, knowledge, and friendly demeanor, ensuring safe and enjoyable journeys. Many found their holidays amazing and well-organized, with smooth logistics, excellent service, and memorable experiences in beautiful locations. However, some customers noted issues with booking and coordination, such as unexpected costs, incorrect documents, or limited communication post-payment. A few also felt the company primarily resells tours, suggesting direct booking with local providers could be better.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising guides, leaders, and other team members... See more

Holidays

Customers had positive experiences with holidays, with many describing their trips as incredible, amazing,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and hard work of guides,... See more

Booking process

People report ambiguous experiences with the booking process, with many finding it easy and efficient,... See more

Location

Clients share positive opinions on location, with many reviewers finding the places they visited to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Local living tour amalfi Utterly spectacular from beginning to end. Sant Alfonso agriturismo was the most spectacular place that I have ever stayed.. location is mind blowing… hospitality and f... See more

Rated 5 out of 5 stars

The flights were very comfortable and food better on outward journey than return. Throughout trip the transfers were on time and drivers very friendly. Accommodation was excellent and when all inclu... See more

Rated 5 out of 5 stars

My daughter and myself have just returned from a trip to Kilimanjaro. We had an amazing time and we had wonderful Guides, Porters and Chef which was so helpful and allowed us to complete the walk to t... See more

Rated 5 out of 5 stars

Real Food Adventure, trip code XMZF260403, dept. 260403. Our leader, Ismail Aberghouss, and our driver, took *excellent* care of us—100% confidence in our safety in their care. The territory cove... See more


Company details

  1. #163 of 203 best companies in Travel agent
  2. #30 of 33 best companies in Cultural tours provider
  3. #111 of 143 best companies in Tour operator
  4. #59 of 98 best companies in Travel deals

Written by the company

The Adventure People specialises in small-group guided tours to over 80 worldwide destinations. Join like-minded travellers on trips that combine expertly designed itineraries with authentic experiences and local guides. Book with confidence with our best price promise and monthly payment plans. We are also ATOL and ABTA protected for your peace of mind.

Best Price Promise

Unbeatable value for travellers

Our mission is simple: we want to make exploring and experiencing the world easier than ever before. That's why we offer the best value possible. If you book with us and then find your travel arrangements on sale, and available, at a lower price on a comparable travel website, we will refund the difference to you.

Contact info

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4.6

Excellent

TrustScore 4.5 out of 5

547 reviews

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Replied to 30% of negative reviews

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4.6

All reviews

(547)

221 reviews in the last 12 months

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Rated 1 out of 5 stars

Very disappointing experience would not recommend

This was honestly one of the worst travel experiences I’ve had, and I would not recommend this tour to anyone.

I paid an extra £700 overall, including £60 for a private room on the first night, yet I was placed in a shared room without being told in advance. I specifically paid for privacy, so this was unacceptable. Someone turned up into my room at 01.30am and woke me up.

The trip was overfilled and poorly organised. There was no real group atmosphere at all, it felt less like a tour and more like being shuttled around on a bus from place to place. I booked this trip to meet new people, but I was advised it would be for people in their 40s. In reality, almost everyone was retired and no younger than 70, which made the experience feel completely mis-sold. It honestly felt like an old people’s week trip, not what was advertised.

The hotel on the first night was in very poor condition, especially considering the extra money paid. On top of that, we had to pay for transportation for multiple trips, which should have been included.

Only one trip was included, and even that was badly handled. There was a mix-up with dates the tour guide said the trip was on Friday, while the itinerary said Thursday. Because of this confusion, we missed the trip entirely.

Even worse, a night walk went ahead without us, despite the tour guide knowing we were eating our evening meal. As a result, we missed the Friday night walk, which is completely unacceptable. During the day, we then had to pay £40 ourselves for a walk in the cloud forest. The bus waited for everyone else, but the walk itself was rushed and we saw very little — overall, not worth the money at all.

This trip was not good enough, poorly organised, misleading in its marketing, and absolutely not worth the extra costs. It was a waste of money, and I left feeling frustrated and disappointed.

Worst experience of my life. I would never book this tour again.

10 February 2026
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Reply from The Adventure People

Dear Leah, this is Chris here, the CEO. I am sorry you did not book during the sale period and you feel like you paid more than you should. We can only honour the sale prices in the sale period as I am sure you understand.

I will take up the in destination issues with the local operator and thank you for highlighting these.

Rated 5 out of 5 stars

Had a great time in Sri Lanka

Had a great time in Sri Lanka. Our tour guide Don was lovely, we also had a mini bus driver and assistant who came with us for the whole trip. The accommodation was mixed in quality, however for the price it was as expected. Each hotel had a lovely pool, however the first hotel was a bit disappointing. A lot of the hotels are remote and it can be difficult to eat out , the hotel restaurants were generally good and not very expensive. I think the physical rating stated is a bit low, I think it’s at least a 3. There were quite a lot of steep uneven walks and can be hard in the heat. I would recommend good trainers and sports wear as you will be very sweaty.
It was quite a full on tour and didn’t get much chance of any free time, although we did do a lot in the time frame. The safari was brilliant, some of the group went on a safari in Dambulla, they said that the one included was much better and less stressful for the animals.
The Itinerary mentioned you need an overnight bag for the safari, this wasn’t the case, as the mini bus brought our bags with us.
Overall this was a great tour and would recommend.

23 January 2026
Rated 5 out of 5 stars

I did the Everest Base Camp trek in December

I did the Everest Base Camp trek in December and it was amazing. The Adventure People made it easy to book and provided advice on kit and also booked my flights and additional nights accommodation. I was met by my guide Raj, who was experienced and made the trek a safe and fulfilling experience. The tour company in Nepal was Icicles Adventure Treks and Tours and nothing was too much trouble with organising additional activities around Kathmandu. Our porters, Brabin and Gopal were also amazing, we all felt very looked after. Thank you!

13 December 2025
Unprompted review
Rated 5 out of 5 stars

Incredible experience!

Incredible experience with incredible guides! Even as a biologist I was learning new things and discovering new creatures. Very organised and well planned out even in the event of minor disturbances to flights etc.
It would be worthy to add stricter health regulations for travelers who fall ill before departure, as one group member managed to make everyone else sick.

29 January 2026
Rated 5 out of 5 stars

Annapurna Basecamp - Jan 26

We completed Annapurna Basecamp with The Adventure People and their partners in Nepal, Icicles Adventure Treks.

We had a fantastic time. The Adventure People were brilliant at responding to questions and helping out where possible via email before the trip and before booking the trip. Icicles Adventure Treks in Nepal were also brilliant - the trek was well organised with great and knowledgable company to go along with that. Prakash and Susa were a great guide and porter and we are already planning our next trip to Nepal.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Last-minute help that made all the difference

The Adventure People truly saved my holiday in India. I made a very last-minute booking and they got back to me incredibly quickly to let me know the tour was actually closed. They offered me the same tour starting the following day, but after chatting it through we realised it wouldn’t work with my flight arrangements, only the original tour would.

They didn’t give up. They contacted the tour operator directly and somehow managed to secure me a spot on the original tour. Waiting for confirmation was stressful, but when it came through it honestly felt like a Christmas miracle.

The team was extremely responsive via both email and chat, and the staff were great communicators, patient, understanding, and genuinely supportive of my situation. I can’t thank them enough.

The tour was fabulous!

9 January 2026
Rated 5 out of 5 stars

12/10 experience

The Kilimanjaro trip was an amazing experience and very well organized from start to finish. The whole team was incredibly kind and supportive. Innocent was an excellent guide – professional, calm, and always looking out for everyone. I felt safe and well taken care of the entire time. I would definitely recommend this trip to anyone considering Kilimanjaro.

11 January 2026
Rated 5 out of 5 stars

Awesome guide and tour!

Ben our guide was amazing. He made our experience fantastic, insightful, fun and carefree. The places we saw were great. No complaints and would recommend!

9 January 2026
Rated 5 out of 5 stars

Vietnam - Great trip for solo travellers.

I had a fantastic holiday in Vietnam. I did the 10 day trip from Hanoi to Ho Chi Minh City with Nak. Such a great travel family. Our guide (his name is Nak) made everyone very relaxed & comfortable with eachother. It
truly was an amazing trip for me, I was nervous about going on my own & feel very lucky to have been put with a group of fabulous people & Nak for leading us & making the trip so much fun.
Nak was particularly kind to me when I was accessing boats, trains, stairs etc. He could see I was nervous on steps & was always there to assist me without making it obvious!
Nak was available for any of our queries.
He really made my trip around Vietnam very special. I have recommended G Adventure's holidays to lots of my friends already.

2 January 2026
Rated 5 out of 5 stars

Local living tour amalfi

Local living tour amalfi
Utterly spectacular from beginning to end.
Sant Alfonso agriturismo was the most spectacular place that I have ever stayed.. location is mind blowing… hospitality and food was superb.
Vincenzo our CEO was excellent.
Perfect way to tour this area.
The group were wonderful.. Was lovely to meet such lovely people from all over the world.

2 January 2026
Rated 5 out of 5 stars

The Adventure People

The company were very good. Explained the demographic of the group at thevtime I booked as I was a solo traveller. They answered all of my questions, most of which were in quick time.

2 January 2026
Rated 3 out of 5 stars

Disappointed

This tour was falsely advertised as a 4 day tour when we only had activities on 2 days. We were collected over half an hour late on the second day.

9 January 2026

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