The Artists' Quarter Reviews 

228
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful quality of the artwork, beautiful frames, and exceptionally secure packaging that ensures delicate items always arrive safely at their destination. People also deeply appreciate the quick delivery times, competitive pricing, and wonderfully helpful customer support team during their online purchases. Some reviewers were not happy with the communication delays and occasional issues regarding order tracking, missing status updates, or delayed refunds. A few consumers also noted that the returns process and customer service procedures can sometimes feel quite exhausting, disorganized, and poorly managed when unexpected delivery problems arise.

What people talk about most

Product

Users describe positive interactions with product, expressing overwhelming satisfaction with the exceptional... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages arrive on time with... See more

Quality

People report positive experiences with quality, highlighting superb materials, vibrant colors, and nicely... See more

Order

Customers had ambiguous experiences with order processes, noting that ordering was typically very easy,... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising exceptional, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Artists’ Quarter have been our go to for many art purchases for our home with our favourite artist, Gary Walton. A very fair priced company with excellent communication, rewarding loyalty and p... See more

Rated 5 out of 5 stars

Absolutely outstanding customer service. Because this item was SO much cheaper than anywhere else I was concerned it might be a scam, or they might not have stock, so I messaged as it was for an impo... See more

Rated 5 out of 5 stars

Ordered painting which was for my bedroom wall as I am massive Catherine Stephenson fan, I have several of her paintings. It took a while to dispatch but I emailed as it was time sensitive to us bein... See more

Rated 5 out of 5 stars

Don’t know where to start. This is the most beautiful picture I’ve ever seen it is the double of my dog. Quick delivery well packaged overall excellent highly recommend the site to anyone ⭐️⭐️⭐️⭐️⭐... See more


Company details

  1. Art dealer

Written by the company

Discover exceptional artwork at competitive prices from a company that is as passionate about our customers as we are about art. We proudly feature pieces by some of the UK’s best-selling artists, including Louise Luton, Adam Barsby, Claire Baxter, Catherine Stephenson, Anna Schofield, and many more. As a family-run business based in Burnley, East Lancashire, we are dedicated to providing quality and service. To read over 5,000 reviews from our verified customers, please visit [The Artist's Quarter Reviews](https://theartistsquarter.co.uk/pages/reviews000).


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

228 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(228)

58 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Artwork

Love the art work, they are very quick to respond with queries and deliveries have since ordered another picture and would highly recommend

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous Art Shop

I was so excited to receive Malvern Midnight and it didn’t disappoint. I love Geoff Beckett’s work and this piece is one of my favourites. It arrived very swiftly, and very well packaged and looks fabulous on my living room wall. I can’t rate The Artists Quarter highly enough. Thank you Kathleen for arranging delivery so promptly.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Great selection of art from a superb dealer

Bought two items from The Artists' Quarter and couldn't be happier with them. Really well packaged, and really good Comms from the seller. Will certainly buy from again in future.

Thank you for a really easy transaction and two fantastic pieces of art.

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant quality

Brilliant service received from The Artists Quarter - so much choice and delivery was brilliant - really well packaged and picture was beautiful - I did a price comparison and the piece I purchased as so much cheaper than other websites - I was sceptical that it would be good quality but I needed have been as it was perfect - so much so I have order two more pictures ! Five stars all around

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Reggie

Absolutely love my print of ‘Reggie’ the donkey. It has certainly brightened up my bedroom. Parcel was delivered quickly and well packaged.

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Hope Moon 11 Deluxe

An item of superb quality, delivered with exceptional packaging. An outstanding service was delivered by The Artists' Quarter, the icing on the cake was a check by K. Cartwell that all had gone smoothly.
Highly recommended.

DD

10 June 2025
Unprompted review
Rated 5 out of 5 stars

I saw the McNeil print…

I saw the McNeil print and immediately knew it was what I was looking for. I absolutely love it. The customer service from The Artists Quarter was second to none. Communication was great from despatch to delivery. Free delivery too !!!

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Great prices and options

Got a lovely Geoff Beckett picture for my hallway so came back for my kitchen and found adam barsby pictures. I live them all so will be saving up for more.

Fast delivery and well packaged

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful Item

Lovely large picture, light frame well suited to image. Delivered within 10 days and packaged well. Bought for guest bedroom to soften the room and it does so beautifully.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Great company …

I’Competitive prices on the Artists Quarter , good communication and the picture was extremely well packaged too . I will definitely come back to this company , very pleased!

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Good experience

Good experience. It was a large picture and it arrived safely and very well packaged. Lovely picture and we are very happy with it. I would recommend this company.

7 March 2025
Unprompted review
Rated 5 out of 5 stars

We have admired this picture in our…

We have admired this picture in our local garden centre, but at a £185 it was a bit much,then l found it with the artist quarter at £125.Looks great on our dining room wall.
Picture arrived well packaged and in only 4 Days,will definitely buy more pictures.
Highly recommended.

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Item arrived on time and was very well packaged. Very happy with my print and l will definitely be ordering from them again

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Great company to purchase art from

I have purchased 6 pictures from The Artists’ Quarter in the last couple of months. I found an artist that I love and found the prices at this gallery extremely competitive.
All pictures were very well packaged and dispatched in a timely fashion. I would highly recommend The Artists’ Quarter.

8 April 2025
Unprompted review
Rated 5 out of 5 stars

Great Value

Recently bought two pictures from The Artists' Quarter. Very good value especially with free shipping. Very well packed and quick delivery. Much cheaper than our local garden centre for the same items.

6 May 2025
Unprompted review
Rated 5 out of 5 stars

First time using Artists Quarter

First time using Artists Quarter, really pleased I found them as they had a picture I had been looking for, for sometime. Arrived in good time, picture packaged well. Would definitely recommend.

2 May 2025
Unprompted review

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