James the manager followed up on my query and booked me an appointment. The engineer came on time and was very polite and experienced. Not only he tried the boiler, he did not leave until he saw... See more
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See what reviewers are saying
Very helpful and had engineer out to us on the day of the reported fault, a repair was made and within 2 days a new part was replaced, Engineer Jason was great
Very Unhappy with TBC. Called early morning to report fault with boiler having already had the annual service three months prior. Told them it was an elderly frail 96 lady who needs to be kept warm... See more
Prompt, precise and professional. So glad I didn't even look at another boiler company. I recieved a quote online within minutes. Phone call answered straight away. Ciaran and his team were here withi... See more
Company details
Contact info
Melrose House, 42 Dingwall Road, CR0 2NE, Croydon, United Kingdom
- 0333 2343 247
- info@theboilercompany.com
- theboilercompany.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Mark arrived before 10 am after we were…
Mark arrived before 10 am after we were notified someone would come between 11am and 3.30pm. Sorted the problem in no time and then did a full service. Highly efficient and very helpful. Thanks so much.
I am very happy with my repair
I am v dry happy with my repair. Engineer was efficient ,friendly and safe. Also no mess.
Very pleased with service I received…
Very pleased with service I received Should have been done last year but I missed my appointment with engineer due to me not picking up message my fault but the chap who came was pleasant and carried out the job efficiently arriving on time as well
Boiler Repair
The engineer who called to repair my boiler was excellent, he told me exactly what he was doing and showed me the faulty parts, he made sure that the boiler was working correctly and explained about the settings on the boiler, he left everywhere clean and tidy when he left. A good engineer and a good job
The boiler service was entirely…
The boiler service was entirely straightforward.
The request for a review of it came more than 3 months later. How much good is that?
engineer came at the expected…
engineer came at the expected time,friendly,efficient and professional.
Gave helpful advice
Work place left clean and tidy
overall 4.5
Great service
Rang the boiler company to book an annual boiler service, as usual got straight through, and a uk call centre, and was given a time and date for my approval. The engineer arrived on time and soon completed the service, where he then checked pressure at the metre which he discovered to be leaking, not only did he inform me, he also contacted the gas board for a replacement and then rang back later in the day to check all was fine.
Very pleasant engineer
Very pleasant engineer. Boiler is in the roof space so I have no idea what the situation is there as I don't venture there. However, there was no mess trailed anywhere through the bungalow and the job seemed to be done efficiently. No problems with the boiler efficiency so far as I can tell.
they were on time
they were on time, explained all they were about to do. they were thorough in their work and no mess. As far as I could see they checked most of the equipment despite me having no trouble with it. It has given us no trouble since
Alan Bowen
They do a good job
Fantastic service,on time ,quick…
Fantastic service,on time ,quick response to phone call.job well done and very clean.Very friendly.
What a fantastic service these guys…
What a fantastic service these guys provide
They were on time,polite and very helpful.
Would highly recommend this company to anyone who needs a boiler serviced or any other plumbing work within your home
And also a great price on a monthly service plan to.
Many thanks guys.
Darren merry.
Excellent Service
Excellent Service, gentleman was very polite, and if we had any questions, did not hesitate to answer.
The engineer was prompt and polite and…
The engineer was prompt and polite and stayed within guidelines for social distance and ppe. He was efficient and tidy and explained everything to me in language (terminology) I understood.
Excellent and reliable
Excellent and reliable. Always easy to get hold of and engineers have been very quick and helpful. Will not hesitate to recommend.
Good communication
The guy rang to say he was on his way, good communication. He arrived serviced the boiler. Very friendly.
The Annual servicing of the Boiler…
The Annual servicing of the Boiler ran smoothly. Thorough handling of the boiler itself was conducted with thoroughness including the Carbon Dioxide measuring.
First time I’ve used the boiler company…
First time I’ve used the boiler company and for me both men were polite and friendly and helpful.
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