The Boiler Company Reviews 

659
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

James the manager followed up on my query and booked me an appointment. The engineer came on time and was very polite and experienced. Not only he tried the boiler, he did not leave until he saw... See more

Rated 5 out of 5 stars

Very helpful and had engineer out to us on the day of the reported fault, a repair was made and within 2 days a new part was replaced, Engineer Jason was great

Rated 1 out of 5 stars

Very Unhappy with TBC. Called early morning to report fault with boiler having already had the annual service three months prior. Told them it was an elderly frail 96 lady who needs to be kept warm... See more

Rated 5 out of 5 stars

Prompt, precise and professional. So glad I didn't even look at another boiler company. I recieved a quote online within minutes. Phone call answered straight away. Ciaran and his team were here withi... See more

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4.4

Excellent

TrustScore 4.5 out of 5

659 reviews

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No recent history of asking for reviews

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4.4

All reviews

(659)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Very pleased with service I received…

Very pleased with service I received Should have been done last year but I missed my appointment with engineer due to me not picking up message my fault but the chap who came was pleasant and carried out the job efficiently arriving on time as well

19 March 2021
Unprompted review
Rated 3 out of 5 stars

Plumber didn’t turn up

9 March 2021
Unprompted review
The Boiler Company logo

Reply from The Boiler Company

Dear Philip

We are sorry to hear about this. Could you please email info@theboilercompany.com with your address and contact details so we can investigate and resolve?

Kind Regards
The Boiler Company

Rated 5 out of 5 stars

Boiler Repair

The engineer who called to repair my boiler was excellent, he told me exactly what he was doing and showed me the faulty parts, he made sure that the boiler was working correctly and explained about the settings on the boiler, he left everywhere clean and tidy when he left. A good engineer and a good job

8 March 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Rang the boiler company to book an annual boiler service, as usual got straight through, and a uk call centre, and was given a time and date for my approval. The engineer arrived on time and soon completed the service, where he then checked pressure at the metre which he discovered to be leaking, not only did he inform me, he also contacted the gas board for a replacement and then rang back later in the day to check all was fine.

2 March 2021
Unprompted review
Rated 4 out of 5 stars

Very pleasant engineer

Very pleasant engineer. Boiler is in the roof space so I have no idea what the situation is there as I don't venture there. However, there was no mess trailed anywhere through the bungalow and the job seemed to be done efficiently. No problems with the boiler efficiency so far as I can tell.

28 February 2021
Rated 5 out of 5 stars

they were on time

they were on time, explained all they were about to do. they were thorough in their work and no mess. As far as I could see they checked most of the equipment despite me having no trouble with it. It has given us no trouble since
Alan Bowen

26 February 2021
Rated 5 out of 5 stars

What a fantastic service these guys…

What a fantastic service these guys provide
They were on time,polite and very helpful.
Would highly recommend this company to anyone who needs a boiler serviced or any other plumbing work within your home
And also a great price on a monthly service plan to.
Many thanks guys.
Darren merry.

25 February 2021
Unprompted review
Rated 5 out of 5 stars

Excellent and reliable

Excellent and reliable. Always easy to get hold of and engineers have been very quick and helpful. Will not hesitate to recommend.

22 February 2021
Unprompted review
Rated 5 out of 5 stars

Good communication

The guy rang to say he was on his way, good communication. He arrived serviced the boiler. Very friendly.

20 February 2021

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