An excellent pair of shoes at a very reasonable price. I have to confess, I was sceptical about using a company, I had never heard of, but my doubt was unfounded. The shoes were in excellent condition... See more
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Review summary
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Initially I ordered the incorrect size. I had an automatic response stating that I could actually exchange rather than re-order. Slight delay in responses through email, and high stress my end ens... See more
Ordered a pair of Dr Martens. Bit of a faff after the delivery time was misunderstood (my fault!) and arranged to go and collect instead. Excellent comms with the store, very friendly and helpful staf... See more
What fantastic service! The company called me as I'd ordered two sizes not knowing which I would need. Before they sent the shoes they called and explained that Dr Martins tend to come up big. They se... See more
Company details
Written by the company
The Boot Company is a long established, Family Company who have made it their mission to offer superb quality footwear to customers all over the world, we are recognized worldwide, as one of the best stockists of Dr Martens footwear. We aim to make your shopping experience as convenient and rewarding as possible. Please let us know if you cannot find the style you want in our current online display and we will endeavor to locate it for you. We are always happy to receive your comments and feedback. Our Telephone advisors will be able to assist you with any enquiries. Please call us on 01179243707, our lines are open between 9:30am and 6pm, Monday to Saturday and between 11am and 4pm on Sundays. Or email us at: info@thebootcompany.com Great Reasons for Shopping with The Boot Company We aim to deliver to your door, at a competitive price. We provide a friendly, personal service to all our customers. We are one of the largest stockiest of Dr. Marten's products in the UK and attract many customers from around the world. We have a dedicated sales team ready to process your order and deliver your goods quickly and reliably. We hold large stocks of the main Dr Martens lines as well as many unusual or limited styles from this iconic brand. We stock many other high profile brands and are appointed stockists for Skechers, Fly London, Art, Blundstone, Birkenstock, R M Williams and many more. We have a quick and easy order process and our team is always ready to help you.
Contact info
The Boot Company 203a Cheltenham Road, BS6 5QX, Bristol, United Kingdom
- 01179243707
- info@thebootcompany.com
- thebootcompany.com
4.6
Excellent
859 reviews
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Hasn’t replied to negative reviews
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Great selection, fast delivery
Great selection of boots, easy to order website and fast delivery.
3 March 2026
Superb Independent Trader. Please Support.
The whole experience of dealing with this team gives me belief again that a small independent trader will give far better service than the big boys. Something sold out that I wanted and as soon as it was back in stock I had a call. Superb service Will and Tom. Please keep it up and get a mailing list sorted!!x
12 February 2026
Unprompted review
Cheaper than lots of other places and…
Cheaper than lots of other places and good levels of stock, arrived quickly. Tops.
29 January 2026
Never received the shoes waited weeks…
Never received the shoes waited weeks they never lift the hub in England the shoes were a size 9 when I contacted the company the guy was really nice but said they couldn’t get a 9 for a month funny thing was I’d checked every site and it was the same no 9 anywhere got my money returned but was disappointed
27 December 2025
Customer service - wow!
Super great communication from the staff in helping me locate my shipment to Saudi Arabia- truly above and beyond the normal customer service experience from a web based company!
Oh and of course superior boots!
27 November 2025
Ordered a pair of Solovair shoes from…
Ordered a pair of Solovair shoes from this local store and I was very pleased with the service. Surprisingly it was also one of the only places in the South I could find to stock them!
I ended up having to go down a size and the process was very easy. They promptly answered the phone when I called and the communication with the exchange and advice of the shoe was great.
I can highly recommend! Shop local!
7 January 2026
Unprompted review
I ordered my boots online with48 hour…
I ordered my boots online with48 hour tracked delivery. When my boots didn’t arrive I contacted the company who immediately dispatched a new pair which arrived next day. Excellent customer service and fabulous boots.
31 July 2025
Issue with returns
Ordered a pair of DMs. Delivery was quick, but unfortunately the boots are too small. I ordered a returns label which I didn't receive. Reached out by email to no response, but when I called the company couldn't have been more helpful.
15 December 2025
Unprompted review
Excellent Dr Martens boots
Good quality named brand goods at good price and delivered promptly
27 November 2025
GREAT customer service!
Ordered a pair of Dr Martens. Bit of a faff after the delivery time was misunderstood (my fault!) and arranged to go and collect instead. Excellent comms with the store, very friendly and helpful staff. 10/10 customer service, would definitely go back here for my next pair of boots. Merry Christmas guys! 🫶🏼
2 December 2025
Unprompted review
Quick and helpful service.
27 November 2025
What a great company
What a great company. Site easy to use and purchase the boots I required. Delivery was quick. Would use The Boot Company again and recommend to others. Thank you
25 November 2025
Really helpful support!
I ordered online and then gave the company a ring and they were really helpful and giving advice on sizing! Thanks for the help and cant wait to wear my boots!
25 November 2025
Does exactly what it says on the tin.
3 November 2025
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