The cupcakes and cake we bought were incredible. So tasty, moist, and full of flavour. The presentation was honestly next level — everything looked beautiful and professionally done. We were super imp... See more
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As The Cake People, we're leading the way in Melbourne with our award-winning, beautifully designed cakes. Our mastery extends to crafting indulgent cakes that accommodate vegan, gluten-free, dairy-free, and egg-free needs. Not only are we celebrated for having the best cakes in town, but we're also committed to promoting an environmentally-friendly and ethical food industry.
13/74 Thomsons Road, 3042, Keilor Park, Australia
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Replied to 33% of negative reviews
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The red velvet cake was delicious and not overly sweet. My son absolutely loved his Ronaldo cake.
The cake was really nice, just didn’t like the chewy rice paper. Other then that delicious.

Reply from The Cake People
The cake looked amazing and was delicious. It was exactly what we asked for and met all requirements.
Very happy with the Maincraft cake.
All the kids love the cake and the taste of it.
Truly fantastic. Thank you so much.
Great selection to start with, happy to modify to our requirements and provided delivery updates and personal response to storage requirements. Cakes were super cute and tasty too! I’m never baking birthday cakes again 😀
Very accommodating and very easy work with . Came off recommendation . Be back again for sure !
Great flexible service, cake delivered on time, just as ordered.
Cake was beautiful, the kids enjoyed the flavour and pick up was super easy! I highly recommend these guys when you need a cake but don’t have the time or skills to do it yourself
Exceptional customer service - thank you so much for bringing our order forward on such short notice and being so accommodating! Excellent cake design and incredible taste.
Really great quality cakes, easy to book and pick up. Delicious!
My request was a cake at last minute. Professionalism and quick reponse from owner made my request furfilled. Attention to detail and my needs where not compensated.Thank you so much for a exceptional experience.
The cake was as per specification, Inspite of being gluten free was very moist, each of the layers were of beauitul taste, all our guest loved it and could not imagine that the cake was Vegan and Gluten free.
The cake had a cute Dinasaur theme and it presented beautifully.
The service was excellent, highly recommended The cake people.
Order and pickup was easy. Cake was of exceptional quality - taste and appearance
Very beautiful cake (midnight red velvet) and the owners were amazing and very polite to deal with in the purchase of my cake. Big thankyou :-)
Easy to order, cake looked just like the photos on the website and tasted delicious.
The ordering and pick up process was seamless and the cake amazing.
Looked just like the photo and tasted delicious.
Also fantastic that it was suitable for vegans!
Fantastic experience, cake was exactly as it looked in photos and delivery to the other-side of town was easy, personally handed to us with a smile.
The website is very user-friendly—I was able to place my order in just a few minutes. They offer a great variety of cakes with plenty of extra options to choose from. We decided on the Mbappé cake ⚽️
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