The Professional Car Agent Reviews 

528
TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

What a company! Honestly, I’m thrilled with the car, but most importantly the staff at TPCA are the most genuine you can come across. The reviews and awards speak for themselves and the staff fully de... See more

Rated 5 out of 5 stars

I recently purchased a car and had a great experience from start to finish. The team were professional and helpful throughout the process, making everything straightforward and stress-free. I'm very p... See more

Rated 5 out of 5 stars

Fantastic in every way! Car, Customer Service and everything the team do is excellent. We needed a new car and one that was higher for my own personal benefit. Saw the Juke online, booked a test d... See more

Company replied

Rated 5 out of 5 stars

Outstanding Company. I missed a rattle on the test drive drive and their mechanics picked it up and they replaced the hole belt chain kit, they also painted the wheels and serviced it all free of char... See more

Company replied

Company details

  1. Car dealer
  2. Car finance and loan company
  3. MOT Centre
  4. Car service
  5. Finance broker
  6. Used car dealer

Written by the company

The Professional Car Agent sell a full range of hand picked used vehicles with over 65 vehicles on display at our showroom in Plympton, Plymouth, we have a well lit and modern showroom so even If it is dark outside or raining we can still offer you the perfect appointment. As one of the Southwest's fastest growing brands we offer a full range of vehicles at affordable prices and combine this with leading finance rates with the customer in mind. We have built a reputation on providing a courteous and honest service and this is why our customers appreciate the way we do business. We believe customers should feel at ease and be given honest and detailed advice. For total peace of mind we will ensure that the vehicle of your choice has been prepared and presented to exceed your expectations. Visit us today at our location in Plympton situated in Colebrook Village and find out how we can help you purchase a great car or van at the best price with exceptional customer service. All of our staff have been involved at a high level in main franchised retailers and have brought this level of professionalism with them.


Contact info

4.9

Excellent

TrustScore 5 out of 5

528 reviews

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4.9

All reviews

(528)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Fantastic service, professional and reliable from start to finish.

Customer service post purchase , brilliant!! Had a few little problems/ queries these were sorted swiftly with no quibble.

Second time I've purchased a car from here and will definitely be back.

Highly recommend.

5 September 2022
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Sheraton,
Thank you for the brilliant 5* review and we hope you're enjoying your new Nissan Qashqai!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Was the best experience from any car…

Was the best experience from any car dealership I've ever been to. Very helpful with everything & suprised to receive a bottle of bubbly too!

13 August 2022
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Donna,
Thank you for the brilliant review - we really hope you enjoy your new Audi A5!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

No pressure or test drive restriction. was extremely helpful in…

Dean Price was extremely helpful in choosing the right car. The process was simple and there was no pressure and no limit on the test drive.
Will definitely use them again

4 August 2022
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Reply from The Professional Car Agent

Hi Steve,
Thank you for the brilliant review - we appreciate your feedback and we hope you enjoy your new Audi A4 Avant
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Cannot be more friendly and helpful

Cannot be more friendly and helpful, 2nd car from them, top service

29 August 2022
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Reply from The Professional Car Agent

Hi Shaun,
Thank you for the brilliant review and thanks again for choosing us again. We hope you enjoy your new BMW X1!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Very well put together,no hassle and…

Very well put together,no hassle and all went smoothly.

30 July 2022
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Reply from The Professional Car Agent

Hi Luke,
Thank you for the 5* review - we really appreciate your feedback and we hope you enjoy your Fiesta!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Outstanding service from start to…

Outstanding service from start to finish, everything was so simple and well organised. Would recommend to anyone.

24 July 2022
Unprompted review
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Lewis,
Thank you for the 5* review - we really appreciate your business!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Thank you to The Professional Car…

Thank you to The Professional Car Agent!
I felt so welcomed and comfortable with the whole process. Dean was extremely helpful and lovely and explained everything perfectly. I highly recommend and will definitely look to get a car from them again!

16 July 2022
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Reply from The Professional Car Agent

Hi Caitlin,
Thank you for the brilliant review - we really appreciate your feedback and we hope you're enjoying your new BMW 1 Series!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service from start to finish and even afterwards, they really do go above and beyond. The whole experience was seamless, friendly and relaxed. There was no hard sale, I test drove the cars at my leisure and wasn’t hounded. Dean and Darren both listened to my needs and my budget and we found the perfect car. I would highly recommend them to anyone buying a used car. They can also source the exact colour, make, model and spec you’re looking for so I’ll be using them again in the near future when my daughter passes her test.

11 July 2022
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Reply from The Professional Car Agent

Thank you for the brilliant review Nat! We really appreciate your review and we hope you're still enjoying the new car.
Thanks again,
The Car Agent Team

Rated 5 out of 5 stars

Very friendly and professional

Very friendly and professional! The car I picked up looked amazing like it was brand-new. I recommend and I will definitely use this company again!!!

8 July 2022
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Chris,
Thank you for the brilliant review - we hope enjoy your new Fiat 500 and thank you for choosing The Car Agents!

Rated 5 out of 5 stars

Fantastic service

This is my 4th car from the professional car agent , fantastic service with a great customer experience , car is great as always fully MOT and serviced, cleaned. I would not get a car from any other garage

7 July 2022
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Reply from The Professional Car Agent

Hi Matthew,
Thank you again for choosing The Car Agents. We really appreciate your business and we hope you enjoy your new Corsa!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service from James for our new Kia Sportage. Couldn’t be happier, thank you!

5 July 2022
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Reply from The Professional Car Agent

Hi Jemma,
Thank you for the brilliant review and we hope you enjoy your new Automatic Kia Sportage!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Very good and fast service would…

Very good and fast service would defiantly recommend

5 July 2022
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Reply from The Professional Car Agent

Hi Dec,
Thank you for the brilliant review - we hope you enjoy your new Volkswagen Golf GTD!
Many thanks,
The Car Agent Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. No beating around the bush. Couldn’t ask for better.

2 July 2022
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Reply from The Professional Car Agent

Hi Jonny,
Thank you for the brilliant 5* review - we hope you enjoy your orange ST and thanks for choosing The Car Agents!

Rated 5 out of 5 stars

I had excellent service from The…

I had excellent service from The Professional Car Agent, especially Dean. He went above and beyond. Would recommend this company to any one looking for a great used car.

2 July 2022
The Professional Car Agent logo

Reply from The Professional Car Agent

Thank you for the brilliant 5* review - we hope you enjoy your new car!

Rated 5 out of 5 stars

This is the 3rd car we have bought from…

This is the 3rd car we have bought from PCA and every time the service has been top drawer. Darren and Dean really rewarded my loyalty and I couldn’t be happier. The best in the business by a mile!

13 June 2022
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Reply from The Professional Car Agent

Hi Ben,
Thank you for the brilliant review - we really appreciate you choosing us again and we hope you're enjoying your new Focus!

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Really friendly, helpful and reasonable prices. They make sure they look after the customers.

11 June 2022
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Rob,
Thank you for the brilliant review - we hope you're enjoying your new Volvo and thank you again for choosing The Car Agents!

Rated 5 out of 5 stars

Everyone was so helpful

Everyone was so helpful. Had a car exactly what we wanted sourced for us, colour, price size and make. Easy hand over and good communication letting me know what’s going on. I absolutely love my new car.

18 May 2022
The Professional Car Agent logo

Reply from The Professional Car Agent

Hi Jessica,
Thank you for the brilliant review - we hope you enjoy your new Audi Q5!
Many thanks,
The Car Agent Team

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